TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294017 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 3 out of 5 by from TurboTax is not up-front about fees Filing with turbotax is easy, but they keep adding more fees as the review goes on. It went from a free return, to $110, to $160, and ended up at almost $300.
Date published: 2022-03-27
Rated 5 out of 5 by from TurboTax is very reliable Easy to read and user friendly. Well recommended app.
Date published: 2022-03-27
Rated 5 out of 5 by from I Love TurboTax! I loved how prompt and efficient Jorge was. All of my questions were answered.
Date published: 2022-03-27
Rated 3 out of 5 by from Great product, riddled with upsell ads Constantly asking the same upsell questions. I get it. You want to make me pay more. Ask once though, and leave me alone. They repeat it constantly and make you think you need to choose it. Same with using Credit Karma for the refund.
Date published: 2022-03-27
Rated 5 out of 5 by from TurboTax is Incredible It’s incredible how turbo tax helped me easily fill out my taxes at the comfort of my home.
Date published: 2022-03-27
Rated 5 out of 5 by from Grateful for TurboTax I am grateful for this service. It's worth the cost!
Date published: 2022-03-27
Rated 3 out of 5 by from Tax Time Again Turbo Tax has worked for me. There are pieces that might work better or worse for you.
Date published: 2022-03-27
Rated 5 out of 5 by from Turbo Tax is very easy to use. Turbo tax is very easy to use and navigate thru its website. Easy to upload documents and information that explains what you need to get your taxes done.
Date published: 2022-03-27
Rated 2 out of 5 by from Give me the forms Coddles you and is painfuly slow. therw evry step and takes way to long If you have everythig ready. It took about a day to enter all the stuff for schedule e for 6 rental properties when I had everything ready to go to fill in schedule e and the associated forms it would have taken ~20 min done. Te only reason I used Turbo tax was it was free and It can E-file CA tax return insted of mailing in 80 pages.
Date published: 2022-03-27
Rated 5 out of 5 by from Live Chat is a LifeSaver The Advisor that helped me quickly helped me maximize my return and fix errors. A+++ I have been using TurboTax for several years and this was by far the easiest year because I reached out for help that was available almost instantly. Can't believe I never used Chat before to save me a headache!
Date published: 2022-03-27
All TurboTax® Offerings Reviews - Page 10090
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from TurboTax is not up-front about fees Filing with turbotax is easy, but they keep adding more fees as the review goes on. It went from a free return, to $110, to $160, and ended up at almost $300.
Date published: 2022-03-27
Rated 5 out of 5 by from TurboTax is very reliable Easy to read and user friendly. Well recommended app.
Date published: 2022-03-27
Rated 5 out of 5 by from I Love TurboTax! I loved how prompt and efficient Jorge was. All of my questions were answered.
Date published: 2022-03-27
Rated 3 out of 5 by from Great product, riddled with upsell ads Constantly asking the same upsell questions. I get it. You want to make me pay more. Ask once though, and leave me alone. They repeat it constantly and make you think you need to choose it. Same with using Credit Karma for the refund.
Date published: 2022-03-27
Rated 5 out of 5 by from TurboTax is Incredible It’s incredible how turbo tax helped me easily fill out my taxes at the comfort of my home.
Date published: 2022-03-27
Rated 5 out of 5 by from Grateful for TurboTax I am grateful for this service. It's worth the cost!
Date published: 2022-03-27
Rated 3 out of 5 by from Tax Time Again Turbo Tax has worked for me. There are pieces that might work better or worse for you.
Date published: 2022-03-27
Rated 5 out of 5 by from Turbo Tax is very easy to use. Turbo tax is very easy to use and navigate thru its website. Easy to upload documents and information that explains what you need to get your taxes done.
Date published: 2022-03-27
Rated 2 out of 5 by from Give me the forms Coddles you and is painfuly slow. therw evry step and takes way to long If you have everythig ready. It took about a day to enter all the stuff for schedule e for 6 rental properties when I had everything ready to go to fill in schedule e and the associated forms it would have taken ~20 min done. Te only reason I used Turbo tax was it was free and It can E-file CA tax return insted of mailing in 80 pages.
Date published: 2022-03-27
Rated 5 out of 5 by from Live Chat is a LifeSaver The Advisor that helped me quickly helped me maximize my return and fix errors. A+++ I have been using TurboTax for several years and this was by far the easiest year because I reached out for help that was available almost instantly. Can't believe I never used Chat before to save me a headache!
Date published: 2022-03-27
All TurboTax® Offerings Reviews - Page 10090