TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
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America’s #1 tax prep provider.
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Rated 3 out of 5 by
hay4 from
Hidden Fees
Hidden fees. be prepared to spend more. other then that very helpful.
Date published: 2023-02-24
Rated 5 out of 5 by
Dads Taxes from
I Did Dad's Return
I had such a good experience I suggested it to my dad who's in assisted living and he was very happy for me to do them. Way better than traveling to his accountant. Thanks TurboTax!!!
Date published: 2023-02-24
Rated 5 out of 5 by
ejude from
Helpful and thorough
Turbotax has been really useful tool to file my tax returns and it's very thorough. Using the deluxe version, I also get to learn different things that are considered deductible that will help me get the most refund as much as possible.
Date published: 2023-02-24
Rated 2 out of 5 by
Purder from
issues
TurboTax would not open the option to enter my credit card information to pay the fee. I then could not open the PDF to print a copy of my return. How do I receive a copy of my tax forms? And now it is not allowing me to use the nickname I chose.
Date published: 2023-02-24
Rated 5 out of 5 by
Bob DeFr from
Turbo tax is my tax expert!
I have been doing my taxes for six years now and not a single problem!
Date published: 2023-02-24
Rated 1 out of 5 by
Previous Tax pro from
Only benefit - free state returns
I started over multiple times and got different results. Spoke on the phone with 2 different agents, one who told me they do not know taxes and advised me to use the chat feature. The other led me in circles to no avail before lying to me prior to disconnecting from the call. My experiance with turbo tax this year have shatter any faith in this system and I doubt I will use it in the future. In the end, I believe that I paid too much to NY based on my non-resident status. Furthermore, the lack of being able to see the actual tax forms and schedules via the online system was most distressing and worked against my evaluations and productivity.
Date published: 2023-02-24
Rated 5 out of 5 by
MagnificentJass from
Easy to use just very expensive
I've been using Turbo Tax for the past 5 years. The program is straightforward to use, I'm just not too fond of the additional fees associated with it. Here I am, thinking I will pay $100 for state and Federal combined and end up paying $220+ which does not make sense. Next year I may consider going elsewhere
Date published: 2023-02-24
Rated 3 out of 5 by
Wesiwi3 from
Gets stuck on some forms
I've used it for years but there's always some issue that takes another hour to figure out. Some missing number that can't be found. Took a long time to go back and fix a form. I do like the new photo app but this is where it read the information wrong and held up my whole return.
Date published: 2023-02-24
Rated 5 out of 5 by
Grant3201 from
TurboTax is so useful and easy to navigate
I love how well they explain everything. It really helps me to do my taxes correctly.
Date published: 2023-02-24
Rated 5 out of 5 by
AuntEm99 from
Turbo Tax is my go to
I have used Turbo Tax for several years and It is my go to Tax preparation software. It is easy, walks you through each step, explains things and answers most questions.
All TurboTax® Offerings Reviews - Page 10064
Date published: 2023-02-24
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 3 out of 5 by
hay4 from
Hidden Fees
Hidden fees. be prepared to spend more. other then that very helpful.
Date published: 2023-02-24
Rated 5 out of 5 by
Dads Taxes from
I Did Dad's Return
I had such a good experience I suggested it to my dad who's in assisted living and he was very happy for me to do them. Way better than traveling to his accountant. Thanks TurboTax!!!
Date published: 2023-02-24
Rated 5 out of 5 by
ejude from
Helpful and thorough
Turbotax has been really useful tool to file my tax returns and it's very thorough. Using the deluxe version, I also get to learn different things that are considered deductible that will help me get the most refund as much as possible.
Date published: 2023-02-24
Rated 2 out of 5 by
Purder from
issues
TurboTax would not open the option to enter my credit card information to pay the fee. I then could not open the PDF to print a copy of my return. How do I receive a copy of my tax forms? And now it is not allowing me to use the nickname I chose.
Date published: 2023-02-24
Rated 5 out of 5 by
Bob DeFr from
Turbo tax is my tax expert!
I have been doing my taxes for six years now and not a single problem!
Date published: 2023-02-24
Rated 1 out of 5 by
Previous Tax pro from
Only benefit - free state returns
I started over multiple times and got different results. Spoke on the phone with 2 different agents, one who told me they do not know taxes and advised me to use the chat feature. The other led me in circles to no avail before lying to me prior to disconnecting from the call. My experiance with turbo tax this year have shatter any faith in this system and I doubt I will use it in the future. In the end, I believe that I paid too much to NY based on my non-resident status. Furthermore, the lack of being able to see the actual tax forms and schedules via the online system was most distressing and worked against my evaluations and productivity.
Date published: 2023-02-24
Rated 5 out of 5 by
MagnificentJass from
Easy to use just very expensive
I've been using Turbo Tax for the past 5 years. The program is straightforward to use, I'm just not too fond of the additional fees associated with it. Here I am, thinking I will pay $100 for state and Federal combined and end up paying $220+ which does not make sense. Next year I may consider going elsewhere
Date published: 2023-02-24
Rated 3 out of 5 by
Wesiwi3 from
Gets stuck on some forms
I've used it for years but there's always some issue that takes another hour to figure out. Some missing number that can't be found. Took a long time to go back and fix a form. I do like the new photo app but this is where it read the information wrong and held up my whole return.
Date published: 2023-02-24
Rated 5 out of 5 by
Grant3201 from
TurboTax is so useful and easy to navigate
I love how well they explain everything. It really helps me to do my taxes correctly.
Date published: 2023-02-24
Rated 5 out of 5 by
AuntEm99 from
Turbo Tax is my go to
I have used Turbo Tax for several years and It is my go to Tax preparation software. It is easy, walks you through each step, explains things and answers most questions.
All TurboTax® Offerings Reviews - Page 10064
Date published: 2023-02-24