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Connect online with CPAs and EAs for
tax advice
and even a line-by-line
review of your
return, guaranteed.

Rated 4.7 out of 5 stars by
TurboTax Live customers

  • Talk to a real CPA or EA
    on demand

  • Unlimited tax advice all year


You’re never alone with
CPAs in your corner

Simply start your taxes online from anywhere and if you ever need tax advice, simply select the “Live Help” button to be connected to a CPA or EA by chat or via one-way video.


Qualified experts to
handle all tax situations

100% of TurboTax Live experts are CPAs, EAs or Tax Attorneys with an average of
15 years experience.
They can work around your schedule and provide personalized tax advice specific to your state and
tax situation.


Expert final review,
guaranteed done right

Our CPAs and EAs will answer any tax questions you have, and can even review your return line by line, sign it, and guarantee it’s done right.

Be 100% confident your
taxes are done right

Expert help on demand,
for every tax situation

See what our Cleveland customers
are saying

  • Pacos Will,
    Cleveland, OH
    March 11, 2020

    "Easy to use and the tax experts are
    truly experts!"

  • EA2020,
    Cleveland, OH
    February 15, 2020

    "With the addition of speaking to live CPAs, TurboTax continues to be the easiest and most reasonably priced option for me."

  • Keya90,
    Cleveland, OH
    February 1, 2020

    "This is my third year using TurboTax and it's been the best experience. I feel good that I can do this on my own and if I ever need help, I have professional help from tax experts. I will continue to use
    this service."

  • Mizkri66,
    Cleveland, OH
    January 26, 2020

    "I love filing my taxes with TurboTax. It's quick and easy. You have the option of talking to a real CPA. They check everything
    for you."

  • Ebony nicole,
    Cleveland, OH
    January 22, 2020

    "I've been using TurboTax for 7 years now and the live
    agent helped me
    out tremendously."

  • Mrs Zulu,
    Cleveland, OH
    January 22, 2020

    "I have been using TurboTax for years and it has always been simple and easy. I get extra confidence because I know that a well-versed tax expert is always a click away if I
    need assistance."

See all TurboTax Live reviews

*Actual customer testimonials. Photos are illustrative only.

Connect with a CPA
on demand

More About Tax Preparation

The different types of Cleveland tax preparers —some professionally credentialed and others not—bring different backgrounds and levels of experience to your tax preparation. Check out the articles below to help decide how a tax preparer can help you.


What is a Tax Preparer?

An income tax preparer can calculate a client’s income taxes, complete their tax forms, and file their tax returns. They are skilled at matching a business’ or an individual’s circumstances to the various tax breaks and credits available. Some tax preparers are credentialed by third party organizations in their field. Others are not. Learn more about the differences between tax preparers by reviewing the article below.

Read more


What is a Tax Accountant?

Many accountants focus on business processes such as payroll accounting and cost accounting. Others dedicate themselves to tax accounting. Tax accountants specialize in the application of tax policies, IRS regulations, and state and local tax rules to the financial activities of businesses and individuals. To find out more, refer to the article below.

Read more


4 Types of Tax Preparers

Different tax preparers have different backgrounds, including different education, different credentialing, and different experience. CPAs have an accounting background. EAs often have an IRS background. Tax attorneys have a legal background. To find out more about tax preparers, read the article below.

Read more


How to Find a Good CPA for Your Taxes

In order to offer their accounting services to the public, CPAs first must be licensed by the state board of accountancy where they’re located. Most states require that they pass exams by the American Institute of Certified Public Accountants. To get tips on how to identify a good CPA, see more in the article linked below.

Read more


TurboTax Live Offers CPAs to Answer Your Tax Questions and File Your Taxes

Imagine meeting with a tested, vetted, and licensed CPA without the hassle of traveling to their office. Now you can! With TurboTax Live, you get all the benefits of having a CPA help you file your taxes, without having to leave home. You connect online via smartphone, PC, or any other internet-enabled device. Read the full article
for details.

Read more


What is an Enrolled Agent for Taxes?

Certain credentialed tax preparers are designated by the IRS as Federally Authorized Tax Practitioners (FATPs). Among these privileged tax preparers are certified public accountants, tax attorneys, and a third group, known as enrolled agents. Many enrolled agents are former IRS employees who now prepare taxes. To find out more about them and their credentialing, see the article below.

Read more

Bring smart, savvy tax advice into your Cleveland home
  • Access TurboTax Live for the best possible tax outcome

    The knowledge required to take advantage of all the tax breaks and benefits you’re entitled to is as close as your PC, tablet, or smartphone. Through the convenience of one-way video chat, you can bring smart, savvy tax advice from the TurboTax Live network of tax experts into your Cleveland home. You’ll get on-point answers and recommendations and that will help you lay claim to every deduction and tax credit
    you deserve.

  • Arranged for your convenience

    Circumstances vary from one taxpayer to another, so TurboTax Live is flexible to accommodate busy schedules. You can arrange the time your consultation will take place, and you can use whatever device you prefer—mobile phone, tablet, laptop, or PC. However you decide to connect, you’re guaranteed seamless access to your account. TurboTax Live is arranged for the
    utmost convenience.

  • Impeccably credentialed and ready
    to serve

    Every member of the TurboTax Live network of income tax experts has met high professional standards in their field and is excited to share their knowledge and expertise with you. The network is made up of state-licensed CPAs, IRS-examined and accredited enrolled agents, and state bar-tested tax attorneys. These high standards are fulfilled by 100% of the individuals who make up the TurboTax Live network, including any participating Cleveland EAs, CPAs, and tax attorneys. And to top things off, TurboTax Live experts average 15 years of experience.

  • Making the connections that can save
    you money

    All that tax knowledge and professional credentialing means TurboTax Live experts can quickly zero in on those features of your tax situation that connect to specific tax benefits, such as deductions and credits that can reduce your taxes. They look at your filing status—whether you’re married, single, or head of household—and the dependents you can claim. They also consider the source of your taxable income, such as employed by a company, self-employed, or proprietor of a Cleveland small business. They can even perform a final review of return before you file to generate the optimum result for you.

  • Product adaptability

    Just as TurboTax Live experts adapt to the characteristics of your tax profile, likewise is our product offering molded to your needs. You have a choice of TurboTax Live Basic, Deluxe, Premier, or Self-Employed. Should you opt to file your return using TurboTax Live Self-Employed, you’ll also receive QuickBooks Self-Employed as part of the package. With every TurboTax Live product, you’ll obtain access to unlimited advice from fully-credentialed tax experts, including state-accredited CPAs, IRS-sanctioned EAs, and bar-certified
    tax attorneys.

  • A rock-solid guarantee

    We guarantee that the information you receive from TurboTax Live will be 100% accurate. Regardless of where in Cleveland you live—from Euclid to Garfield Heights, from Shaker Heights to Lakewood, and everywhere else in and around the Rock and Roll Capital of the World—you can depend on the quality of the tax advice you receive from TurboTax Live.

Connect with a CPA
on demand