Connect with tax
from your
home in Chicago

Connect online with real tax experts for
advice as you do your taxes and
even a final
review. Done right, guaranteed.

  • Talk to real tax experts on demand

  • Unlimited tax advice all year


You’re never alone with
tax experts in your corner

Simply start your taxes online from anywhere, and any time you ever need tax advice, just select the “Live help” button to be connected to a tax expert by chat or one-way video.


Qualified tax experts to handle all situations

Our experts are highly experienced, with an average of 12 years experience preparing tax returns. They can work around your schedule to provide personalized tax advice specific to your state and situation.


An expert final review. Done right, guaranteed.

A tax expert can review your return before you file, so you can be confident you’re getting every dollar you deserve.

Expert help on demand,
for every tax situation

See what our Chicago
customers are saying

  • Jackie74,
    Chicago, IL
    January 16, 2020

    "TurboTax is fast and easy. It provides additional help from a CPA (should you need it) and gives you peace of mind."

  • MarceyD,
    Chicago, IL
    February 1, 2020

    "If I had known filing with TurboTax was this easy, I would had done it years ago. The expert help along the way really made
    the difference."

  • K81000,
    Chicago, IL
    January 27, 2020

    "TurboTax helpers never rushed me and always explained what I wanted to know - huge relief not to
    feel alone!"

  • Mealtman,
    Chicago, IL
    January 18, 2020

    "I find TurboTax simple to navigate, and in the rare event I have a question, the multiple forms of communication with the experts always allows me to answer my questions thoroughly
    and quickly."

  • LuizD,
    Chicago, IL
    February 11, 2020

    "I had to file a federal return and two in different states. Through the live call, John S. answered my questions and even contacted some of his colleagues to ensure the correct information was added. I'm sure I wouldn't make it without TurboTax
    Live help."

  • ToyaPoore,
    Chicago, IL
    February 12, 2020

    "I've been using TurboTax since 2011 and I love it! TurboTax is very easy to use, helpful, and inexpensive. I love the option of using an expert if I have any problems or
    general questions."

See all TurboTax Live reviews

*Actual customer testimonials. Photos are illustrative only.

Connect with a tax expert
on demand

More About Tax Preparation

Searching for a Chicago CPA? TurboTax Live allows you to easily connect with a tax expert or CPA to file your taxes with confidence. You can even have a dedicated tax expert or CPA do your taxes for you with Live Full Service. For more information about tax preparation services, check out the articles below to help with Chicago tax preparation


4 Types of Tax Preparers

Chicago tax filers can choose between four main types of income tax preparers: 1) CPAs (certified public accountants), 2) EAs (enrolled agents), 3) tax attorneys, and 4) non-credentialed tax professionals. The difference between them can be important. Here's brief guide to what those differences can mean to you.

Read more


What Is a Tax Accountant?

Some accountants specialize in the government rules, regulations, and laws regarding the preparation of income tax returns and the accurate calculation of taxes at the federal, state, and local levels. These accountants generally are known as tax accountants. They provide a wide range of services to individual taxpayers as well as businesses. These services often include preparing, signing, and filing income tax returns for their clients.

Read more


EA vs. CPA Tax Professionals: What’s the Difference?

Both enrolled agents and certified public accountants are tax experts, but they can specialize in different things. See the article below to learn more EAs and CPAs.

Read more


What is a CPA (Certified
Public Accountant)?

Many accountants work in the finance departments of businesses, but some offer their services directly to the public. These accounting professionals are known as certified public accountants, or CPAs. A CPA must be credentialed and licensed by the state or US territory where they offer their accounting services. The services they offer often include preparing, signing, and filing income
tax returns.

Read more


What is an Enrolled Agent for Taxes?

Only a few, select tax preparers are authorized to represent their clients in tax matters before the IRS. Among these are enrolled agents, often called EAs. The IRS grants these highly credentialed tax preparers “unlimited practice rights.” This means that EAs are empowered to handle any kind of federal income tax issue—from filing tax returns and supplemental forms to defending taxpayers in audits. It also means they can represent not only individual tax filers, but also organizations and businesses.

Read more


7 Best Tips to Lower Your Tax Bill from TurboTax
Tax Experts

Your tax situation is as unique as you are, but there are a few things that many tax filers can do to decrease their taxable income and increase their tax savings. Here are 7 helpful insights that our TurboTax Live tax preparation experts have identified that can help you decrease your income tax bill.

Read more

File your income taxes from the comfort of your home in Chicago
  • Expert tax filing assistance as near as your phone
    or computer

    Looking for tax help from a Chicago CPA? It’s easy to connect with an experienced tax expert or CPA to file your income taxes from your home in Chicago—just use your phone or computer to access TurboTax Live. You’ll be able to speak with a tax expert or CPA from your home in the Chicago area, at your convenience, via one-way video. You’ll receive tax advice and informed answers for all your tax filing questions. A TurboTax Live tax expert or CPA can provide a final review of your tax return to ensure it’s complete and correct, so you’ll receive every dollar you’re due—guaranteed. You can even have a dedicated tax expert who’ll do your taxes for you—start to finish—with Live Full Service.

  • Unlimited tax advice

    TurboTax Live tax experts have expertise to file your return just like a Chicago CPA. You’ll receive unlimited tax advice tailored to your particular tax situation, identifying the tax credits and deductions you can take advantage of to reduce your taxes and obtain the largest possible refund. You can even have a TurboTax Live tax expert or CPA do your taxes for you when you upgrade to Live Full Service.

  • Expert insight for all tax situations

    With TurboTax Live, you’ll get expert advice no matter what your tax filing status may be—single, head of household, or married filing jointly. If you’re a Chicago area small business owner or self-employed contractor, you’ll receive industry-specific tax advice to take advantage of all the business deductions you’re entitled to. You can file your return with complete confidence that you have maximized your tax savings. You can even have a dedicated tax expert or CPA complete, sign, and file your taxes for you with Live Full Service.

  • Advice you can count on

    TurboTax Live tax experts are experienced and available to Chicago tax filers. For your convenience, they are available via desktop computer, mobile phone or tablet, and through the TurboTax app—and you can switch between devices seamlessly, whenever you need to. Whether you are in Chicago or away from home, your TurboTax Live online expert is always nearby.

  • Tax solutions tailored to you

    Tax situations vary, and so do the levels of TurboTax Live tax solutions. Depending on your needs, you can choose between Live Basic, Deluxe, Premier, and Self-Employed. No matter which Live solution you choose, you’ll always be able to speak with experienced tax experts ready to help with your Chicago area tax needs. A dedicated tax preparer can even do your taxes for you from start to finish with Live Full Service

  • Accuracy that’s 100% guaranteed

    All tax advice, reviews, and tax returns completed by TurboTax Live tax experts and CPAs are guaranteed to be 100% accurate. Whichever part of the Chicago area you call home—from Rogers Park to Aurora, to Joliet, or anywhere else in and around the Windy City—TurboTax Live will provide unlimited tax advice you can count on. When you upgrade to Live Full Service, a tax preparer will even do your taxes for you. Best of all, you can get started with TurboTax Live for free and pay only when your return is filed.

Connect with a tax expert
on demand