Connect with a CPA
online from your

Connect online with CPAs and EAs for
tax advice
and even a line-by-line
review of your
return, guaranteed.

Rated 4.7 out of 5 stars by
TurboTax Live customers

  • Talk to a real CPA or EA
    on demand

  • Unlimited tax advice all year


You’re never alone with
CPAs in your corner

Simply start your taxes online from anywhere and if you ever need tax advice, simply select the “Live Help” button to be connected to a CPA or EA by chat or via one-way video.


Qualified experts to
handle all tax situations

100% of TurboTax Live experts are CPAs, EAs or Tax Attorneys with an average of
15 years experience.
They can work around your schedule and provide personalized tax advice specific to your state and
tax situation.


Expert final review,
guaranteed done right

Our CPAs and EAs will answer any tax questions you have, and can even review your return line by line, sign it, and guarantee it’s done right.

Be 100% confident your
taxes are done right

Expert help on demand,
for every tax situation

See what our Chicago
customers are saying

  • Jackie74,
    Chicago, IL
    January 16, 2020

    "TurboTax is fast and easy. It provides additional help from a CPA (should you need it) and gives you peace of mind."

  • MarceyD,
    Chicago, IL
    February 1, 2020

    "If I had known filing with TurboTax was this easy, I would had done it years ago. The expert help along the way really made
    the difference."

  • K81000,
    Chicago, IL
    January 27, 2020

    "TurboTax helpers never rushed me and always explained what I wanted to know - huge relief not to
    feel alone!"

  • Mealtman,
    Chicago, IL
    January 18, 2020

    "I find TurboTax simple to navigate, and in the rare event I have a question, the multiple forms of communication with the experts always allows me to answer my questions thoroughly
    and quickly."

  • LuizD,
    Chicago, IL
    February 11, 2020

    "I had to file a federal return and two in different states. Through the live call, John S. answered my questions and even contacted some of his colleagues to ensure the correct information was added. I'm sure I wouldn't make it without TurboTax
    Live help."

  • ToyaPoore,
    Chicago, IL
    February 12, 2020

    "I've been using TurboTax since 2011 and I love it! TurboTax is very easy to use, helpful, and inexpensive. I love the option of using an expert if I have any problems or
    general questions."

See all TurboTax Live reviews

*Actual customer testimonials. Photos are illustrative only.

Connect with a CPA
on demand

More About Tax Preparation

TurboTax Live lets you connect via one-way video with a credentialed tax expert who can help you file your income taxes with total confidence. Take a look at the articles below for additional information about tax preparation services for the
Chicago area.


4 Types of Tax Preparers

Chicago tax filers can choose between four main types of income tax preparers: 1) CPAs (certified public accountants), 2) EAs (enrolled agents), 3) tax attorneys, and 4) non-credentialed tax professionals. The difference between them can be important. Here's brief guide to what those differences can mean to you.

Read more


What Is a Tax Accountant?

Some accountants specialize in the government rules, regulations, and laws regarding the preparation of income tax returns and the accurate calculation of taxes at the federal, state, and local levels. These accountants generally are known as tax accountants. They provide a wide range of services to individual taxpayers as well as businesses. These services often include preparing, signing, and filing income tax returns for their clients.

Read more


TurboTax Live Offers CPAs to Answer Your Tax Questions and File Your Taxes

You now can consult with a certified public accountant, enrolled agent, or even a tax attorney without leaving the comfort of your Chicago area home. TurboTax Live lets you connect via one-way video with a credentialed tax professional on demand, at your convenience. TurboTax Live EAs, CPAs, and tax attorneys average fifteen years of tax preparation experience. Their
answers and advice are 100%
accurate guaranteed.

Read more


What is a CPA (Certified
Public Accountant)?

Many accountants work in the finance departments of businesses, but some offer their services directly to the public. These accounting professionals are known as certified public accountants, or CPAs. A CPA must be credentialed and licensed by the state or US territory where they offer their accounting services. The services they offer often include preparing, signing, and filing income
tax returns.

Read more


What is an Enrolled Agent for Taxes?

Only a few, select tax preparers are authorized to represent their clients in tax matters before the IRS. Among these are enrolled agents, often called EAs. The IRS grants these highly credentialed tax preparers “unlimited practice rights.” This means that EAs are empowered to handle any kind of federal income tax issue—from filing tax returns and supplemental forms to defending taxpayers in audits. It also means they can represent not only individual tax filers, but also organizations and businesses.

Read more


7 Best Tips to Lower Your Tax Bill from TurboTax
Tax Experts

Your tax situation is as unique as you are, but there are a few things that many tax filers can do to decrease their taxable income and increase their tax savings. Here are 7 helpful insights that our TurboTax Live tax preparation experts have identified that can help you decrease your income tax bill.

Read more

File your income taxes from the comfort of your home in Chicago
  • Expert tax filing assistance as near as your phone
    or computer

    It’s easy to connect with an experienced CPA or EA to file your income taxes from your home in Chicago—just use your phone or computer to access TurboTax Live. You’ll be able to speak with a credentialed tax expert from your home or office in the Chicago area, at your convenience, via one-way video. You’ll get sound advice and informed answers for all of your tax filing questions. And your TurboTax Live CPA or EA will review your tax return line by line to ensure it’s complete and correct, so you’ll receive every dollar you’re due—guaranteed.

  • Unlimited tax advice

    Your TurboTax Live tax expert will help with both federal and state tax returns. You’ll receive unlimited tax advice tailored to your particular tax situation, identifying the tax credits and deductions you can take advantage of to reduce your taxes and obtain the largest possible refund.

  • Expert insight for all tax situations

    Because your TurboTax Live tax expert is a licensed and credentialed CPA or EA, you’ll get expert advice no matter what your tax filing status may be—single, head of household, or married filing jointly. If you’re a Chicago area small business owner or self-employed contractor, you’ll receive industry-specific advice to take advantage of all the business deductions you’re entitled to. You can file your return with complete confidence that you have maximized your tax savings. You can even receive tax planning advice going forward, such as integrating with Quickbooks Self-Employed.

  • Advice you can count on

    100% of TurboTax Live experts available to Chicago tax filers are certified public accountants, enrolled agents, or tax attorneys. Not only are they credentialed, but they’re also experienced. Our CPAs, EAs, and tax attorneys have an average of 15 years of experience helping tax filers like you. For your convenience, they are available via desktop computer, mobile phone or tablet, and through the TurboTax app—and you can switch between devices seamlessly, whenever you need to. Whether you are in Chicago or on the road, your TurboTax Live online expert is always nearby.

  • Tax solutions tailored to you

    Tax situations vary, and so do the levels of TurboTax Live assistance. Depending on your needs, you can choose between TurboTax Live Basic, Deluxe, Premier, and Self-Employed. No matter which version you choose, you’ll always be able to speak with a credentialed TurboTax Live expert who is ready to help with your Chicago area
    tax needs.

  • Accuracy that’s 100% guaranteed

    All returns reviewed and signed by TurboTax Live experts are guaranteed to be 100% accurate. Whichever part of the Chicago area you call home—from Rogers Park to Aurora, to Joliet, or anywhere else in and around the Windy City—TurboTax Live will provide unlimited tax advice you can count on. Best of all, you can get started with TurboTax Live for free. You pay only when you’re ready to file your return.

Connect with a CPA
on demand