Connect with a CPA
online from your

Connect online with CPAs and EAs for
tax advice
and even a line-by-line
review of your
return, guaranteed.

Rated 4.7 out of 5 stars by
TurboTax Live customers

  • Talk to a real CPA or EA
    on demand

  • Unlimited tax advice all year


You’re never alone with
CPAs in your corner

Simply start your taxes online from anywhere and if you ever need tax advice, simply select the “Live Help” button to be connected to a CPA or EA by chat or via one-way video.


Qualified experts to
handle all tax situations

100% of TurboTax Live experts are CPAs, EAs or Tax Attorneys with an average of
15 years experience.
They can work around your schedule and provide personalized tax advice specific to your state and
tax situation.


Expert final review,
guaranteed done right

Our CPAs and EAs will answer any tax questions you have, and can even review your return line by line, sign it, and guarantee it’s done right.

Be 100% confident your
taxes are done right

Expert help on demand,
for every tax situation

See what our Charlotte customers
are saying

  • Morgan31,
    Charlotte, NC
    March 27, 2020

    "I've used their services for every tax season I've had and I 100% recommend them. The live help from a professional really helped me work through several parts of the tax process. The step-by-step format they have helps make the whole process seem less daunting. With all the auto-checks and reviews they've put in, I know I didn't miss anything when I file."

  • WewantGod,
    Charlotte, NC
    March 27, 2020

    "I have used TurboTax for many years and found their service to be very accurate and efficient. Turbotax
    has a great team
    of professional tax experts who can answer all
    your questions."

  • YearlyuserTP,
    Charlotte, NC
    March 22, 2020

    "It is very easy to navigate the system and input my information. The CPA review was effective, helpful, and efficient."

  • Deepak08,
    Charlotte, NC
    March 9, 2020

    "I spoke with 3 CPAs and they all helped me get a great refund. I have more knowledge now on how my taxes look and how they would look for the
    next year."

  • SLAMB09,
    Charlotte, NC
    March 1, 2020

    "Gavin was super helpful and very patient. My wife and I really valued his knowledge. He took the time to walk us through every question we had."

  • Shana5,
    Charlotte, NC
    February 11, 2020

    "This was my first time filing my taxes by myself and TurboTax was so quick, easy, and user friendly. The CPA was so helpful and walked me through all the steps to make
    sure I was doing
    everything correctly."

See all TurboTax Live reviews

*Actual customer testimonials. Photos are illustrative only.

Connect with a CPA
on demand

More About Tax Preparation

The person who prepares your taxes can have a big impact on maximizing the tax refund you receive. A credentialed tax expert will make sure you get all the tax breaks you’re entitled to. See the articles below for information to help you with Charlotte
tax preparation.


TurboTax Live Offers CPAs to Answer Your Tax Questions and File Your Taxes

With TurboTax Live, you don’t have to do your taxes alone. You can connect with a TurboTax Live income tax expert using one-way video technology, on-demand during regular business hours or by appointment. You’ll get personalized income tax advice and answers to your specific tax questions from credentialed experts, including CPAs, EAs, and tax attorneys. For more information, see the full article.

Read more


What is an Enrolled Agent for Taxes?

Enrolled agents, aka EAs, are IRS-credentialed tax experts who have “unlimited practice rights” in all tax matters that involve the Internal Revenue Service. Among the services they can offer are the preparation and filing of income tax returns for individuals, families, businesses, and non-profit organizations. They also are granted the right to speak for their clients in matters before the IRS.

Read more


What is a Tax Preparer?

A tax preparer completes and files tax returns for individuals, businesses, and organizations. Tax preparers usually review their clients’ personal information to establish which conditions and expenses may qualify as tax credits or deductions. To learn more about the various kinds of tax preparers, refer to the article below.

Read more


How to Find a Good CPA for Your Taxes

Certified Public Accountants, aka CPAs, are specially qualified to identify all the tax credits and deductions due to you, maximizing your tax savings and minimizing your tax bill. Finding a CPA who’s right for you involves a few simple steps, including checking their license, making sure they have a Preparer Tax Identification Number (PTIN), and asking a few basic questions. To find out more, see the article below.

Read more


Everything You Need to Know about a
Tax Attorney

Attorneys who focus on tax law, including the Internal Revenue Service’s various regulations, are known as tax attorneys. These highly credentialed, state bar association-approved tax experts can assist individuals, various businesses, and nonprofit organizations with the preparation and filing of their taxes. To find out more about these tax experts, see the adjoining article.

Read more


4 Types of Tax Preparers

Tax preparers seems like a specific occupation, but there actually are four different kinds of tax preparers. Three are highly credentialed: certified public accountants (CPAs), tax attorneys, and enrolled agents (EAs). The fourth category includes non-credentialed tax preparers. To learn about how they differ from one another and what those differences can mean to you, see the article below.

Read more

Connect with online tax experts from your Charlotte home
  • The benefit of expert insights from TurboTax Live

    One way to make sure you take advantage of every tax deduction and credit you’re eligible to receive is to have a tax expert comb through your tax return with you. That’s what you get when you connect via one-way video with the experts at TurboTax Live, directly from your Charlotte home. You’ll file your return with an extra measure of confidence that comes from knowing you’ve had a knowledgeable and experienced tax expert answer your questions and provide advice about your
    tax return.

  • Recognizing your
    unique circumstances

    A tax expert’s deep knowledge and appreciation for tax laws and regulations make it possible to identify circumstances that can result in tax savings. They’ll consider your filing status (single, married, head of household), your dependents, and the source of your income—e.g. employed, self-employed, or owner of a Charlotte small business. No stone will be left unturned in the search for money-saving deductions and

  • Credentialed and experienced

    The recommendations you’ll receive from TurboTax Live experts are from experts with third-party credentialing and an average of 15 years of experience. 100% of the experts in the TurboTax Live network are CPAs, EAs, or tax attorneys, each of which is credentialed by the appropriate authority. Our CPAs are state licensed. Our EAs are vetted by the IRS itself. And of course our tax attorneys have been state-bar certified. These are the requirements for 100% of the TurboTax Live experts, including any participating Charlotte certified public accountants, enrolled agents, and
    tax attorneys.

  • The ease of on-demand availability

    You can arrange to get all of the tax-saving insights and expertise of TurboTax Live on your schedule, at your convenience. If you’re using TurboTax Live during regular business hours, simply click the “Live Help” button to get the help you need. Otherwise, set up an appointment that fits your schedule. Use any internet-enabled device to connect—phone, tablet, or computer. Arrange to do your taxes in one session, or spread it out over more than one session. It’s up to you! Your return is stored securely and ready for you to complete at
    your convenience.

  • Product adaptability

    TurboTax Live offers support for every taxpayer, from TurboTax Live Basic through Deluxe, Premier, and even Self-Employed. Each TurboTax Live product is tailored to the specific needs of the user, so finding one that matches your needs is easy. Every TurboTax Live product provides full access to the insights and answers of experts that are fully credentialed, including any participating CPAs, tax attorneys, and EAs from the Charlotte area. You’ll get unlimited tax advice and answers tailored to you from real CPAs, EAs, and
    tax attorneys.

  • Guaranteed tax guidance

    We’re confident in the guidance our TurboTax Live experts provide and we back their answers and advice with a 100% accuracy guarantee. Whatever part of Charlotte, North Carolina you call home—from Highland Creek to Ballantyne, from Wildwoods to Woodford Green, and everywhere else in The Queen City—you can rely on TurboTax Live for guaranteed guidance for
    your taxes.

Connect with a CPA
on demand