‘Alexa, where’s
my refund?’

The TurboTax Skill for Amazon’s Alexa is
here to talk you
through the
refund process.

Ask, and you shall receive

Here are some things you can ask.

TRACK YOUR TAX RETURN STATUS

Did the IRS accept your return? Was it accepted? What about your state taxes? Alexa can find out.

CHECK YOUR REFUND AMOUNT

It's easy to forget exactly how much you're getting back for your refund.
Alexa can
remind you.

WHEN YOU'LL GET YOUR MONEY

It’s the big question. You're ready to spend, and Alexa will let you know when you’ll have
your refund.

Expert advice—with a side of fun

TurboTax is your source for expert
tax advice. When it comes to your
refund status and other tax return
info, Alexa offers the same expertise
you'd find at TurboTax.com. But
when it comes to fun
ideas on how
you might spend your refund, Alexa
has some
unique thoughts.

Just ask. “Alexa, ask TurboTax: how
should I spend
my refund?”

Get started in two easy steps


  • Enable the skill

    • Open your Alexa app
    • In the skills section, search
      for “TurboTax”
    • Click “Enable”
    • At the log in page, enter your
      TurboTax User ID
      and Password
    • Open your Alexa app
    • In the skills section, search
      for “TurboTax”
    • Click “Enable”
    • At the log in page, enter your
      TurboTax User ID
      and Password
    • Open your Alexa app
    • In the skills section, search
      for “TurboTax”
    • Click “Enable”
    • At the log in page, enter your
      TurboTax User ID
      and Password



  • Set up a Personal Key on Alexa

    • You now have 10 minutes to
      set your key
    • Say "Alexa, talk to TurboTax"
    • You'll be asked to set up a personal
      4-digit key
    • When prompted say, "Set my personal key
      to (your
      4-digit number)"
    • You now have 10 minutes to
      set your key
    • Say "Alexa, talk to TurboTax"
    • You'll be asked to set up a personal
      4-digit key
    • When prompted say, "Set my personal key
      to (your
      4-digit number)"
    • You now have 10 minutes to
      set your key
    • Say "Alexa, talk to TurboTax"
    • You'll be asked to set up a personal
      4-digit key
    • When prompted say, "Set my personal key
      to (your
      4-digit number)"

Frequently asked questions

I've enabled my skill. Why can't I access Alexa?

After enabling your skill, you must successfully login to TurboTax. Please enable the skill then, on the next page, log in using your TurboTax User ID and Password.

What can I ask Alexa?

You can ask Alexa things like ”How much was my refund?”, “When will my refund be in my bank account?”, or “What is the status of my return?” Remember to start every question with “Alexa, ask TurboTax…”

How can I get the TurboTax Skill?

You can get the TurboTax Skill by going into your Alexa app and searching for “TurboTax” in the skills section.

How do I reset or change my
personal key?

To reset your personal key, you must first disable the TurboTax Skill. Next, re-enable the skill and go through the account linking process again. Once you successfully do that, you'll have 10 minutes to set up your personal key.

How do I remove my TurboTax Skill?

Open your Alexa app and delete the TurboTax Skill.

Will my TurboTax login and password be shared
with Amazon?

Absolutely not.

How do I talk to Alexa?

Start by saying, “Alexa, talk to TurboTax”

Can someone else access my information?

If anyone is in hearing distance of an Alexa response, they could hear something. This is why we have you enable a personal key. However, if you share your personal key with anyone, they will be able to access your account.