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Top 6 Reasons to Choose TurboTax Software

We Make Preparing and Filing Your Taxes Easy

TurboTax asks you questions in plain English, and puts your answers on the right tax forms.
What could be simpler?

TurboTax Guides You Through Your Taxes

Special Guidance for First-Time Users

Our TurboTax products include the EasyGuide™ feature to give you step-by-step guidance through your taxes like a GPS, showing you exactly what to do at every turn and giving you clear, easy-to-follow directions… all the way to your maximum refund, guaranteed.

TurboTax handles the Changes in Your Life

Life Change Expert

Buy or sell a home? Have a baby? Change jobs? Get married? TurboTax grows with you. Our Deluxe, Premier, and Home & Business products ask you simple questions to learn what’s changed in your life, and then automatically fill in the right tax forms for you. Based on your answers, we also look for deductions and credits to help you take advantage of every opportunity to save.

Why Choose TurboTax Over a Tax Store

TurboTax or the “Tax Store?”

Why choose TurboTax over a “tax store?” It’s simple: with TurboTax, it’s easy, it’s less expensive, we provide all the guidance you need, and your maximum tax refund is guaranteed. Take a look at how TurboTax stacks up to the tax store.

TurboTax Can Get Your W-2 Tax Information

Collects Your Tax Information for You

TurboTax Basic and above will safely and securely import financial data, including W-2s, investments and mortgage information from over 400,000 companies, banks and financial institutions, and put it in all the right places on your tax return.

Get Answers to Your Tax Questions

Answers Your Tax Questions

Got a question? No problem. TurboTax provides answers to commonly asked tax questions on every screen. Plus, with Live Community, live answers from tax experts and fellow TurboTax customers, help is just a click away..

Top 6 Reasons to Choose TurboTax:
  • It’s Easy
  • You’re Never Alone
  • Biggest Refund
  • Reduce Risk
  • #1 Rated
  • Safe and Secure

You’re Never Alone with TurboTax

We know everyone’s situation is different. So if you have questions, we have answers. Get free help and support when you need it through our online community or one-on-one with an experienced tax professional.


FAQs and Answers

Expert Help Along the Way

Our CPAs, EAs and Tax Attorneys are available year-round by phone or chat to answer any questions you might have.1

FAQs and Answers

FAQs and Answers

Browse or search our award-winning support website. Get answers specifically related to where you are in your tax return… or take a look at hot topics, most viewed answers, tax news and blogs. It’s all just a click away.

Ask the community

Ask the Community

Get your tax questions answered by our Live Community of tax experts and
TurboTax customers like yourself. You can ask questions, see what others are
asking, view answers to others’ questions, answer questions, and vote on answers.

Online Chat

Technical Support

Free product and technical support from a TurboTax Support Agent is just a phone call away.

1Live tax advice service is free and available year-round by phone or live chat for questions on 2012 U.S. Federal and State tax returns (restrictions apply). Free Edition customers only receive live chat; Business Edition customers only receive phone. Service, experience levels, hours of operation and availability vary and are subject to change without notice. Tax Attorneys are not providing legal advice and are authorized under IRS Circ 230 to provide tax assistance and tax advice. See full offer details.

Top 6 Reasons to Choose TurboTax:
  • It’s Easy
  • You’re Never Alone
  • Biggest Refund
  • Reduce Risk
  • #1-Rated
  • Safe and Secure

Get Your Biggest Refund

TurboTax will guide you step by step so you can get the biggest refund you’re entitled to — guaranteed. If you get a bigger refund using any other tax preparation method, we’ll give you your money back. It’s that simple.

Covers Over 350 Tax Deductions

We Help You Find Over 350 Tax Deductions

With so many possible deductions, you may worry a few will slip through the cracks. That won’t happen with TurboTax Deluxe, Premier, or Home & Business. We help you find every deduction you deserve—and even search your return for missed deductions—so you don’t overlook any opportunity to save.

Get Full Value for Charitable Donations

We Help You Get the Full Value for Your Charitable Donations

ItsDeductible® (built into TurboTax Deluxe, Premier, and Home & Business) gives you resale values for over 1,000 commonly donated items, so you can take the biggest deduction possible.

Simplifies Tax Deductions for Medical Expenses

We Simplify Deducting Your Medical Expenses

TurboTax Deluxe, Premier, and Home & Business do all the math and tell you if you qualify to deduct your medical expenses.

TurboTax Displays Your Tax Refund

We Show You Where You Stand

TurboTax displays your refund (or tax owed) and updates the amount as you answer questions.

Top 6 Reasons to Choose TurboTax:
  • It’s Easy
  • You’re Never Alone
  • Biggest Refund
  • Reduce Risk
  • #1-Rated
  • Safe and Secure

We Can Help You Reduce Your Audit Risk

Concerned about being audited? With TurboTax, you don’t have to be. Our Audit Risk Meter™ helps you reduce your chance of an audit.

Accurately Calculates Your Taxes

TurboTax Calculations Are Accurate — guaranteed

We do all the math and make sure it’s right. If you pay an IRS or state penalty or interest because of a TurboTax calculation error, we'll pay you the penalty and interest.

TurboTax Checks Your Tax Return for Errors

We Check Your Return for Errors

Before you file, TurboTax double-checks your tax return for accuracy, and then we help you fix errors or omissions. You can be confident your taxes are done right.

Audit Risk Meter Shows Chances of a Tax Audit

We Help You Steer Clear of Trouble

We have you covered in case of an audit with our free Audit Support Center download and Audit Defense services available for purchase.

TurboTax Includes a Free Audit Support Center

Audit Support Guarantee

Free one-on-one audit guidance year-round from an experienced tax expert to help you know what to expect and how to prepare in the unlikely event you receive an audit letter from the IRS.

Top 6 Reasons to Choose TurboTax:
  • It’s Easy
  • You’re Never Alone
  • Biggest Refund
  • Reduce Risk
  • #1-Rated
  • Safe and Secure

TurboTax Is the #1 Best-Selling1 Tax Software, Year After Year

More people trust their taxes to TurboTax than any other tax preparation method, so it’s no wonder it’s the #1 best-selling1 tax software, year after year. And you only have to ask our customers to discover why.

First Timer

“I always do my own taxes each year but this year was different with my first home and the amount of donations I made this year. I was getting frustrated reading the instructions and the forms and a friend said she had just used TurboTax. So I went online and it worked like a charm. I am going to receive $1,000 more from TurboTax than I would have because it was easy to use and it took the frustration out of the ole fashion way. Thanks!!!”

– Richard B., Amarillo, TX

Life Changes

“I am a divorced mom with two children. I have been attending college full-time and have my Bachelor’s Degree. Now, I’m working on my Master’s degree. I have been living off of student loans and raising my children jointly with their dad. I am now a licensed elementary teacher looking for work, and I just filed my taxes for the first time alone in years! I feel great! Thanks for providing a valuable tax program.”

– Tracey C., Klamath Falls, OR

So EASY!!!

“TurboTax was so easy to use and everything was step-by-step… Thanks TurboTax, I will use this from now on… no more accountants and signing endless stacks of documents!”

– Lindsay G., Ellwood City, PA

Here’s what reviewers are saying about TurboTax:

TurboTax consistently receives the highest marks from reviewers, making it the #1-rated¹ tax software, year after year. In fact, TurboTax 2010 was named the winner in product comparisons in CNET, PC Magazine and USA TODAY.

TurboTax Deluxe — Editors’ Choice Award from CNET

TurboTax … remains the clearest-worded interview with the most broadly beneficial tax-info importing abilities.
— Jasmine France, 2/14/2011

TurboTax Deluxe — “… gets the job done, at a fraction of the cost of a tax preparer” - USA TODAY

TurboTax Deluxe provided the clearest instructions of all the programs we tested.
— Sandra Block, USA TODAY, 3/4/2011

1. Based on aggregated sales data for tax year 2011 and press reviews for TurboTax Deluxe, Premier, and Home and Business for tax year 2011.

Top 6 Reasons to Choose TurboTax:
  • Biggest Refund
  • It’s Easy
  • You’re Never Alone
  • Reduce Risk
  • #1 Rated
  • Safe and Secure

Your Information Is Always Protected

TurboTax makes protecting your personal and financial information a top priority. Whether you choose a TurboTax CD, a TurboTax download, TurboTax Online, or free tax filing with TurboTax Online Free Edition, we’ve got you covered.

Only You Can Access Your Return

TurboTax CDs and downloads store your information right on your computer. You can choose your own password to protect your personal information.

TurboTax Online stores your information on a firewall-protected server and can only be accessed using your unique user name and password.

Your Information Travels Safely

Your TurboTax session is secure. TurboTax Online shields your personal information from prying eyes while you’re completing your return.

TurboTax uses the same encryption technology used by banks to efile your return. This means that your information is protected from any unauthorized access while it’s electronically sent to the IRS and state agencies.

Top 6 Reasons to Choose TurboTax:
  • It’s Easy
  • You’re Never Alone
  • Biggest Refund
  • Reduce Risk
  • #1-Rated
  • Safe and Secure
 

TurboTax Online

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