Video: How We Help Along the Way
At TurboTax, we make doing your taxes easy and we’re here to help you every step of the way.
We ask simple questions in plain English and guide you at your own pace. You don't need to know anything about taxes or tax forms. At each step we offer clear explanations so you're never bogged down by a question.
The TurboTax Help Center is always there with answers relevant to your specific tax question. Don’t see the answer you’re looking for? Chances are someone in our TurboTax Community of tax experts and other TurboTax users who has already asked the same question you have, and it's already been answered. We make your answer easy-to-find. And with our award-winning Support site available 24/7, you’ll get fast answers to our most frequently-asked questions, even if you're a night owl.
If one-on-one answers are more your style, we can help there too. You decide how you want to contact us. Live, online chat with a helpful TurboTax support agent… or get friendly technical support by phone.
If you ever have a tax question and want an expert’s perspective, use our "Ask a Tax Expert" service to get one-on-one advice by phone from a live tax professional. Just tell us your question and we'll call you back with an answer—no waiting on hold. Our pro will even help you enter the answer in TurboTax, and you’ll get a written summary of your conversation for your records.
No matter what, you're never alone with TurboTax. So go ahead and get started...We'll be with you every step of the way.