TURBOTAX CUSTOMER REVIEWS

TurboTax Self-Employed Reviews

Perfect for personal and small business income and expenses, TurboTax Self-Employed searches for industry-specific deductions and covers industries like rideshare, independent contractor, online sales, person or professional
services and more.

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Own a business
Student
Rated 1 out of 5 by from filing was horrible the app kept booting me off every other minute. i logged back in about 25 times. It also wouldnt allow me to type in my real estate taxes so i lost out on more refund. i tried for over 30 min but it kept kicking me off and would not let me type numbers in any areas of this format. everything else allowed me to type.
Date published: 2021-05-17
Rated 5 out of 5 by from Simplified my first filing as a senior citizen Just thought I would be filing the standard 1040 form (federal) but Turbo Tax picked up that I had reached the age of legitamitly being a senior and opted for the 1040 SR
Date published: 2021-05-17
Rated 4 out of 5 by from Pretty Easy to Use Was fairly straightforward. A little complicated, but they walk you through it. They save info from years prior so that made things easier. Been using TurboTax a long time.
Date published: 2021-05-17
Rated 4 out of 5 by from TurboTax 2020 GOOG Fairly easy to understand. Way more information available than needed.
Date published: 2021-05-17
Rated 3 out of 5 by from I find Turbo Tax difficult to use I actually hate using Turbo Tax. Its hard to find answers; its difficult to move around in and some of it just doesn't work correctly. I had to delete a rental property to get an unwanted safe harbor election out of my return despite electing in the software to not produce it. GRRR...BTW I am an experienced accountant. I can only imagine trying to use it without being fairly tax knowledgeable.
Date published: 2021-05-17
Rated 5 out of 5 by from Turbo Tax is Very Good Convenient and on my time schedule and very easy to follow through.
Date published: 2021-05-17
Rated 4 out of 5 by from Easy but Issues with State Overall easy and great software... Still doesn't include Louisiana Form 10606 with my return so I get flagged every year and I have to work with the state to explain why I don't owe more money.
Date published: 2021-05-17
Rated 1 out of 5 by from Turbo Tax is not what it used to be. I have religiously used Turbo Tax since about 1989. I would always pre-purchase the next year's version when I finished and filed my return. For the third year in a row, Turbo Tax couldn't find my previous year's return and I had to input everything again from scratch. I'm getting too old for this. I can't find a phone number to call or any way to speak with someone from Intuit. I've had it. I will be looking at other ways to file next tax season.
Date published: 2021-05-17
Rated 5 out of 5 by from DoorDasher I have HR Block for YEARS. This year I picked up a side gig: doordashing. Using the other company I could hardly find any help on side jobs. I tried TurboTax and all the information and questions were upfront. I am not an accountant but do have some odd topics that needed covered and I feel as if TurboTax asked all the questions I needed and put the topics front and center not hide deep down in some large software package.
Date published: 2021-05-17
Rated 5 out of 5 by from Turbo Tax is comprehensive and thorough! Turbo Tax is easy to use and I've been using it for over a decade. I recommend it to anyone!
Date published: 2021-05-17
All TurboTax® Offerings Reviews - Page 863
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 1 out of 5 by from filing was horrible the app kept booting me off every other minute. i logged back in about 25 times. It also wouldnt allow me to type in my real estate taxes so i lost out on more refund. i tried for over 30 min but it kept kicking me off and would not let me type numbers in any areas of this format. everything else allowed me to type.
Date published: 2021-05-17
Rated 5 out of 5 by from Simplified my first filing as a senior citizen Just thought I would be filing the standard 1040 form (federal) but Turbo Tax picked up that I had reached the age of legitamitly being a senior and opted for the 1040 SR
Date published: 2021-05-17
Rated 4 out of 5 by from Pretty Easy to Use Was fairly straightforward. A little complicated, but they walk you through it. They save info from years prior so that made things easier. Been using TurboTax a long time.
Date published: 2021-05-17
Rated 4 out of 5 by from TurboTax 2020 GOOG Fairly easy to understand. Way more information available than needed.
Date published: 2021-05-17
Rated 3 out of 5 by from I find Turbo Tax difficult to use I actually hate using Turbo Tax. Its hard to find answers; its difficult to move around in and some of it just doesn't work correctly. I had to delete a rental property to get an unwanted safe harbor election out of my return despite electing in the software to not produce it. GRRR...BTW I am an experienced accountant. I can only imagine trying to use it without being fairly tax knowledgeable.
Date published: 2021-05-17
Rated 5 out of 5 by from Turbo Tax is Very Good Convenient and on my time schedule and very easy to follow through.
Date published: 2021-05-17
Rated 4 out of 5 by from Easy but Issues with State Overall easy and great software... Still doesn't include Louisiana Form 10606 with my return so I get flagged every year and I have to work with the state to explain why I don't owe more money.
Date published: 2021-05-17
Rated 1 out of 5 by from Turbo Tax is not what it used to be. I have religiously used Turbo Tax since about 1989. I would always pre-purchase the next year's version when I finished and filed my return. For the third year in a row, Turbo Tax couldn't find my previous year's return and I had to input everything again from scratch. I'm getting too old for this. I can't find a phone number to call or any way to speak with someone from Intuit. I've had it. I will be looking at other ways to file next tax season.
Date published: 2021-05-17
Rated 5 out of 5 by from DoorDasher I have HR Block for YEARS. This year I picked up a side gig: doordashing. Using the other company I could hardly find any help on side jobs. I tried TurboTax and all the information and questions were upfront. I am not an accountant but do have some odd topics that needed covered and I feel as if TurboTax asked all the questions I needed and put the topics front and center not hide deep down in some large software package.
Date published: 2021-05-17
Rated 5 out of 5 by from Turbo Tax is comprehensive and thorough! Turbo Tax is easy to use and I've been using it for over a decade. I recommend it to anyone!
Date published: 2021-05-17
All TurboTax® Offerings Reviews - Page 863