TURBOTAX CUSTOMER REVIEWS

TurboTax Self-Employed Reviews

Perfect for personal and small business income and expenses, TurboTax Self-Employed searches for industry-specific deductions and covers industries like rideshare, independent contractor, online sales, person or professional
services and more.

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Own a business
Student
Rated 4 out of 5 by from TurboTax I had some trouble early in getting the software downloaded this year. For some unknown reason, TurboTax/Intuit had my bank account to deduct a payment for the software, but my old email which I cannot access, so I could not get a download of the software. I believe we got that repaired after spending many hours (5+) getting multiple technicians to understand the issue and give me access to the software through my account. This after first allowing me access to less than I had paid for. It was very frustrating!!
Date published: 2021-02-26
Rated 4 out of 5 by from Turbotax Review 2020 I have been doing my taxes with Turbotax for several years. This year the downloading of information from financial institutions did not work. It put me into a loop and just asked over and over whether I wanted MAX. I finally just entered everything myself. I had to call twice for help because there were some issues such as Turbotax doubled the amount of my refund from 2019. The second agent I spoke with, Susan, was very helpful and patient.
Date published: 2021-02-26
Rated 5 out of 5 by from Turbo Tax Deluxe 2020 I have found that Turbo Tax is the easiest tax program that I have used.
Date published: 2021-02-26
Rated 5 out of 5 by from Great job Great job easy to work with and have used for several years
Date published: 2021-02-26
Rated 5 out of 5 by from turbo tax She was very helpful and polite on getting answer to my question.
Date published: 2021-02-26
Rated 5 out of 5 by from very easey very fast no diffaculties took less than an hour simple and quik
Date published: 2021-02-26
Rated 5 out of 5 by from Saved my B#@t !!! The app was easy, my return not so much. The expert help was fantastic, and I didn't have to wait long for answers required to finalize my returns.
Date published: 2021-02-26
Rated 5 out of 5 by from Turbo tax is Awesome Fast and easy. They walk you through the whole process step by step and If it is a problem you will be notified immediately.
Date published: 2021-02-26
Rated 4 out of 5 by from Great to use Always easy to use for many years for an old lady!
Date published: 2021-02-26
Rated 5 out of 5 by from Turbo tax is easy to use The software is easy to use and provides all the prompts necessary to ensure that I didn't miss anything.
Date published: 2021-02-26
All TurboTax® Offerings Reviews - Page 673
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from TurboTax I had some trouble early in getting the software downloaded this year. For some unknown reason, TurboTax/Intuit had my bank account to deduct a payment for the software, but my old email which I cannot access, so I could not get a download of the software. I believe we got that repaired after spending many hours (5+) getting multiple technicians to understand the issue and give me access to the software through my account. This after first allowing me access to less than I had paid for. It was very frustrating!!
Date published: 2021-02-26
Rated 4 out of 5 by from Turbotax Review 2020 I have been doing my taxes with Turbotax for several years. This year the downloading of information from financial institutions did not work. It put me into a loop and just asked over and over whether I wanted MAX. I finally just entered everything myself. I had to call twice for help because there were some issues such as Turbotax doubled the amount of my refund from 2019. The second agent I spoke with, Susan, was very helpful and patient.
Date published: 2021-02-26
Rated 5 out of 5 by from Turbo Tax Deluxe 2020 I have found that Turbo Tax is the easiest tax program that I have used.
Date published: 2021-02-26
Rated 5 out of 5 by from Great job Great job easy to work with and have used for several years
Date published: 2021-02-26
Rated 5 out of 5 by from turbo tax She was very helpful and polite on getting answer to my question.
Date published: 2021-02-26
Rated 5 out of 5 by from very easey very fast no diffaculties took less than an hour simple and quik
Date published: 2021-02-26
Rated 5 out of 5 by from Saved my B#@t !!! The app was easy, my return not so much. The expert help was fantastic, and I didn't have to wait long for answers required to finalize my returns.
Date published: 2021-02-26
Rated 5 out of 5 by from Turbo tax is Awesome Fast and easy. They walk you through the whole process step by step and If it is a problem you will be notified immediately.
Date published: 2021-02-26
Rated 4 out of 5 by from Great to use Always easy to use for many years for an old lady!
Date published: 2021-02-26
Rated 5 out of 5 by from Turbo tax is easy to use The software is easy to use and provides all the prompts necessary to ensure that I didn't miss anything.
Date published: 2021-02-26
All TurboTax® Offerings Reviews - Page 673