TURBOTAX CUSTOMER REVIEWS

TurboTax Self-Employed Reviews

Perfect for personal and small business income and expenses, TurboTax Self-Employed searches for industry-specific deductions and covers industries like rideshare, independent contractor, online sales, person or professional
services and more.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax is very helpful! The agent was very helpful and knew exactly what was wrong!
Date published: 2022-05-13
Rated 4 out of 5 by from experience depends on the agent that was assigned Your experience will depend on the agent you get. The first agent was very bad. she wasn't on time, not knowledgeable and definitely not polite. Then Phyllis came in and she was wonderful. very prompt with responses very professional.
Date published: 2022-05-13
Rated 5 out of 5 by from Veery helpful! I couldn't have gotten through the small business tax challenges without it!
Date published: 2022-05-13
Rated 5 out of 5 by from Turbo Tax is awesome and very easy and fast Very fast, accurate, painless, all products were very easy to use and
Date published: 2022-05-13
Rated 5 out of 5 by from Great Help Turbo tax was easy to use and guided me through a complicated return
Date published: 2022-05-13
Rated 4 out of 5 by from needs more zoom chat it's great but needs more zoom chat. that's all I got.
Date published: 2022-05-13
Rated 5 out of 5 by from TurboTax Saved Me I thoroughly enjoyed using the 2020 and 2021 TurboTax software to prepare and file my taxes. My spouse and I had several big life events during both years that made filing taxes difficult. However, TurboTax provided the tools I needed to file my taxes and get caught back up with the IRS. I am going to sleep better at night knowing that weight is off my shoulders and I have TurboTax to answer the IRS if there's any questions about my returns.
Date published: 2022-05-13
Rated 5 out of 5 by from Turbo Tax is awesome. I love it. I have used Turbo Tax several years, but this experience has been the very best. My "Expert", Susan, was just outstanding. She was experienced, friendly, very efficient, extremely helpful in getting my forms together and was a delight with whom to work.
Date published: 2022-05-13
Rated 5 out of 5 by from Thank you Ms Jennifer did an amazing job with my taxes. Very helpful and patient with me
Date published: 2022-05-13
Rated 1 out of 5 by from TurboTax Live product not customer service/agent The app is not good. is hard to know the steps. on some steps of the process, you forgot to add a stepper (UI/UX indicator or subprocess) the original payment is for $350 for TurboTax live but it doesn't let you know that is $54/State you claim + taxes so I ended up paying $500 dollars and my return only mentions $350 because the app doesn't clarify does things. I also had to call multiple times and it was really hard to to get the contact number or get the stupid AI to work properly even when it was taking my name down. I work as a UX designer if you want to hear all the bad things you can easily fix, contact me. I'll be expecting a hefty gift card coming my way with my review
Date published: 2022-05-13
All TurboTax® Offerings Reviews - Page 625
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax is very helpful! The agent was very helpful and knew exactly what was wrong!
Date published: 2022-05-13
Rated 4 out of 5 by from experience depends on the agent that was assigned Your experience will depend on the agent you get. The first agent was very bad. she wasn't on time, not knowledgeable and definitely not polite. Then Phyllis came in and she was wonderful. very prompt with responses very professional.
Date published: 2022-05-13
Rated 5 out of 5 by from Veery helpful! I couldn't have gotten through the small business tax challenges without it!
Date published: 2022-05-13
Rated 5 out of 5 by from Turbo Tax is awesome and very easy and fast Very fast, accurate, painless, all products were very easy to use and
Date published: 2022-05-13
Rated 5 out of 5 by from Great Help Turbo tax was easy to use and guided me through a complicated return
Date published: 2022-05-13
Rated 4 out of 5 by from needs more zoom chat it's great but needs more zoom chat. that's all I got.
Date published: 2022-05-13
Rated 5 out of 5 by from TurboTax Saved Me I thoroughly enjoyed using the 2020 and 2021 TurboTax software to prepare and file my taxes. My spouse and I had several big life events during both years that made filing taxes difficult. However, TurboTax provided the tools I needed to file my taxes and get caught back up with the IRS. I am going to sleep better at night knowing that weight is off my shoulders and I have TurboTax to answer the IRS if there's any questions about my returns.
Date published: 2022-05-13
Rated 5 out of 5 by from Turbo Tax is awesome. I love it. I have used Turbo Tax several years, but this experience has been the very best. My "Expert", Susan, was just outstanding. She was experienced, friendly, very efficient, extremely helpful in getting my forms together and was a delight with whom to work.
Date published: 2022-05-13
Rated 5 out of 5 by from Thank you Ms Jennifer did an amazing job with my taxes. Very helpful and patient with me
Date published: 2022-05-13
Rated 1 out of 5 by from TurboTax Live product not customer service/agent The app is not good. is hard to know the steps. on some steps of the process, you forgot to add a stepper (UI/UX indicator or subprocess) the original payment is for $350 for TurboTax live but it doesn't let you know that is $54/State you claim + taxes so I ended up paying $500 dollars and my return only mentions $350 because the app doesn't clarify does things. I also had to call multiple times and it was really hard to to get the contact number or get the stupid AI to work properly even when it was taking my name down. I work as a UX designer if you want to hear all the bad things you can easily fix, contact me. I'll be expecting a hefty gift card coming my way with my review
Date published: 2022-05-13
All TurboTax® Offerings Reviews - Page 625