TURBOTAX CUSTOMER REVIEWS

TurboTax Self-Employed Reviews

Perfect for personal and small business income and expenses, TurboTax Self-Employed searches for industry-specific deductions and covers industries like rideshare, independent contractor, online sales, person or professional
services and more.

TurboTaxTurboTax Customer Ratings & Reviews
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Own a business
Student
Rated 5 out of 5 by from Always Improving I've used TurboTax for decades and every year I learn something new. The software just keeps getting smarter and smarter.
Date published: 2021-08-22
Rated 4 out of 5 by from Helpful, Informative, and Easy To Use As small business owner TurboTax, walked me through the process of completing my return and creating the K1s for my partners. If you had additional questions the Tool Tips did a decent job explaining what was being asked of you for any given input.
Date published: 2021-08-22
Rated 2 out of 5 by from Turbo tax made a mistake I got a letter from the IRS saying that there was an error in my 2020 tax return and I must pay $183.95. I tried to call the IRS phone number to fix this because according to my copy of the forms my taxes were correct. I sent a letter because of the huge call volume and received a follow up saying I now owe $184.48. How could Turbo Tax get this wrong?
Date published: 2021-08-21
Rated 4 out of 5 by from 2019 Turbo Tax was more user friendly Overall good, however prior years did not transfer over to this new online version even though I uploaded it.
Date published: 2021-08-21
Rated 2 out of 5 by from Getting worse every year and expensive too! Have been using them for the past four years and there is a problem every year that causes me grief and last year it caused me an $800 problem and I couldn't even get the cost of the program back. Not going to be my choice going forward
Date published: 2021-08-21
Rated 5 out of 5 by from Thanks Again TT! Always a simple process that I feel confident serves me well
Date published: 2021-08-21
Rated 3 out of 5 by from State return difficulties I've used TT for many many years. I hate the state portion on the S corp since you can't navigate through the pieces like federal.
Date published: 2021-08-21
Rated 5 out of 5 by from Easy to use. Have used Turbo tax for years. Have never had any problems on any of my returns with IRS.
Date published: 2021-08-21
Rated 1 out of 5 by from 2020 IS AWFUL I had to buy another copy of TurboTax 2020 because it kept asking for my activation and never accepted it. I contacted support but never got a response
Date published: 2021-08-21
Rated 5 out of 5 by from The live help was a life saver! I had some tricky tax issues this year and the live experts were a huge help.
Date published: 2021-08-20
All TurboTax® Offerings Reviews - Page 63
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Always Improving I've used TurboTax for decades and every year I learn something new. The software just keeps getting smarter and smarter.
Date published: 2021-08-22
Rated 4 out of 5 by from Helpful, Informative, and Easy To Use As small business owner TurboTax, walked me through the process of completing my return and creating the K1s for my partners. If you had additional questions the Tool Tips did a decent job explaining what was being asked of you for any given input.
Date published: 2021-08-22
Rated 2 out of 5 by from Turbo tax made a mistake I got a letter from the IRS saying that there was an error in my 2020 tax return and I must pay $183.95. I tried to call the IRS phone number to fix this because according to my copy of the forms my taxes were correct. I sent a letter because of the huge call volume and received a follow up saying I now owe $184.48. How could Turbo Tax get this wrong?
Date published: 2021-08-21
Rated 4 out of 5 by from 2019 Turbo Tax was more user friendly Overall good, however prior years did not transfer over to this new online version even though I uploaded it.
Date published: 2021-08-21
Rated 2 out of 5 by from Getting worse every year and expensive too! Have been using them for the past four years and there is a problem every year that causes me grief and last year it caused me an $800 problem and I couldn't even get the cost of the program back. Not going to be my choice going forward
Date published: 2021-08-21
Rated 5 out of 5 by from Thanks Again TT! Always a simple process that I feel confident serves me well
Date published: 2021-08-21
Rated 3 out of 5 by from State return difficulties I've used TT for many many years. I hate the state portion on the S corp since you can't navigate through the pieces like federal.
Date published: 2021-08-21
Rated 5 out of 5 by from Easy to use. Have used Turbo tax for years. Have never had any problems on any of my returns with IRS.
Date published: 2021-08-21
Rated 1 out of 5 by from 2020 IS AWFUL I had to buy another copy of TurboTax 2020 because it kept asking for my activation and never accepted it. I contacted support but never got a response
Date published: 2021-08-21
Rated 5 out of 5 by from The live help was a life saver! I had some tricky tax issues this year and the live experts were a huge help.
Date published: 2021-08-20
All TurboTax® Offerings Reviews - Page 63