TURBOTAX CUSTOMER REVIEWS

TurboTax Self-Employed Reviews

Perfect for personal and small business income and expenses, TurboTax Self-Employed searches for industry-specific deductions and covers industries like rideshare, independent contractor, online sales, person or professional
services and more.

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Rated 2 out of 5 by from The process could've been much smoother The button to review the filing details kept disappearing and routing to the summer and the agent had difficulties using her "equipment" to call me. As a result multiple no-show meetings and delayed process.
Date published: 2022-05-19
Rated 5 out of 5 by from My Experience I was very nervous about upgrading to the deluxe this years tax season, But I can assure anyone with some sort of doubt or concerns. If you get any live agent service it is not anything to worry about. My agent was Nancy and she was amazing at answering my questions or concerns! I highly recommend upgrading if you want to. It’s worth it !
Date published: 2022-05-19
Rated 5 out of 5 by from Awesome Job! I had an error that I could not clear up. I was dealing with it for the last few days, but my turbo tax representative resolved the issue in 10 minutes, she did an amazing job!
Date published: 2022-05-19
Rated 5 out of 5 by from Turbo Tax Was Great Turbo tax's instructions and descriptions of what each entry is supposed to contain was excellent. I was able to read through every item and feel confident that my entries were correct.
Date published: 2022-05-19
Rated 1 out of 5 by from Shocked at the price I love the product overall. I have some issues navigating it but I appreciate the information that you added about certain questions that are confusing. I am so sad at how much money you wanted for this service when you can see I barely make any money. Please consider changing the price for low income people.
Date published: 2022-05-19
Rated 3 out of 5 by from somewhat easy some of it was easy but i got stuck on a few things i normally don't do my taxes by myself so this was a little difficult for me
Date published: 2022-05-19
Rated 5 out of 5 by from Wanted to have a person review it , , Helpful. Put me at ease as I had some complications I had not expected in the past.
Date published: 2022-05-19
Rated 5 out of 5 by from Employer I really like to use TurboTax it's a very nice website to do your taxes on
Date published: 2022-05-19
Rated 3 out of 5 by from Failed e-file Has for many years adequately calculated taxes but couldn't use it to e-file. IRS rejects return (probably for invalid reasons) but TurboTax was no help in correcting problem either on-line, or in support phone call. Finally mailed returned again as always previously.
Date published: 2022-05-19
Rated 5 out of 5 by from Turbotax awesome Was great experience very awesome walk you through the steps
Date published: 2022-05-19
All TurboTax® Offerings Reviews - Page 601
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from The process could've been much smoother The button to review the filing details kept disappearing and routing to the summer and the agent had difficulties using her "equipment" to call me. As a result multiple no-show meetings and delayed process.
Date published: 2022-05-19
Rated 5 out of 5 by from My Experience I was very nervous about upgrading to the deluxe this years tax season, But I can assure anyone with some sort of doubt or concerns. If you get any live agent service it is not anything to worry about. My agent was Nancy and she was amazing at answering my questions or concerns! I highly recommend upgrading if you want to. It’s worth it !
Date published: 2022-05-19
Rated 5 out of 5 by from Awesome Job! I had an error that I could not clear up. I was dealing with it for the last few days, but my turbo tax representative resolved the issue in 10 minutes, she did an amazing job!
Date published: 2022-05-19
Rated 5 out of 5 by from Turbo Tax Was Great Turbo tax's instructions and descriptions of what each entry is supposed to contain was excellent. I was able to read through every item and feel confident that my entries were correct.
Date published: 2022-05-19
Rated 1 out of 5 by from Shocked at the price I love the product overall. I have some issues navigating it but I appreciate the information that you added about certain questions that are confusing. I am so sad at how much money you wanted for this service when you can see I barely make any money. Please consider changing the price for low income people.
Date published: 2022-05-19
Rated 3 out of 5 by from somewhat easy some of it was easy but i got stuck on a few things i normally don't do my taxes by myself so this was a little difficult for me
Date published: 2022-05-19
Rated 5 out of 5 by from Wanted to have a person review it , , Helpful. Put me at ease as I had some complications I had not expected in the past.
Date published: 2022-05-19
Rated 5 out of 5 by from Employer I really like to use TurboTax it's a very nice website to do your taxes on
Date published: 2022-05-19
Rated 3 out of 5 by from Failed e-file Has for many years adequately calculated taxes but couldn't use it to e-file. IRS rejects return (probably for invalid reasons) but TurboTax was no help in correcting problem either on-line, or in support phone call. Finally mailed returned again as always previously.
Date published: 2022-05-19
Rated 5 out of 5 by from Turbotax awesome Was great experience very awesome walk you through the steps
Date published: 2022-05-19
All TurboTax® Offerings Reviews - Page 601