TURBOTAX CUSTOMER REVIEWS

TurboTax Self-Employed Reviews

Perfect for personal and small business income and expenses, TurboTax Self-Employed searches for industry-specific deductions and covers industries like rideshare, independent contractor, online sales, person or professional
services and more.

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Own a business
Student
Rated 5 out of 5 by from Seamless experience The best thing about TurboTax is that they work hard to add features every year and each of these features work seamlessly. There are hardly any niggles and as long as the data is straight forward, the experience is astoudingly good. The one area of improvement is that the product cannot be swapped after initial selection especially if one doesn't use all the features. That alone would make this a completely customer centric platform.
Date published: 2021-05-17
Rated 3 out of 5 by from TurboTax's rabbit holes and failures If there was an alternative that was affordable, we would be all over it. Especially with the pandemic, finding an affordable accountant is next to impossible. So, we are using TurboTax for the second year. It's okay. Not great, doesn't suck. Too many rabbit holes and not enough advice. E-filing took our money for filing fee, but doesn't work. Our guess is the IRS is so behind on everything due to staff shortages and, well, the pandemic, doesn't have updated 2019 numbers. Augh...
Date published: 2021-05-17
Rated 5 out of 5 by from Great software and support. Easy to use and transfers all prior year information. Ron, the live expert was awesome!
Date published: 2021-05-17
Rated 5 out of 5 by from First Time User This was the first time I've ever filed on my own, I've always used a CPA, but didn't have enough time to get them what they needed in order to file on time. I used Turbo Tax and really enjoyed the process and the ease of submitting my taxes, and it cost me less than using my CPA.
Date published: 2021-05-17
Rated 5 out of 5 by from Makes every step easy! The format is so user friendly. If i did have a question I got a quick call back from a very patient costumer service rep who was very knowledgable.
Date published: 2021-05-17
Rated 5 out of 5 by from Fun with Taxes!!! Your program is just awesome --- simple, informative, and actually makes the process of filing my taxes fun!!!
Date published: 2021-05-17
Rated 5 out of 5 by from Easy to do! Easy to follow along & complete, easy to file and pay my taxes
Date published: 2021-05-17
Rated 4 out of 5 by from Consistently helpful with a few odd exceptions I use Turbo Tax every year and it is helpful because the previous year's information is automatically loaded. This saves time and allows me to easily compare current amounts with what what was entered last year. The system does not manage non-standard home sale situations as well as I would have liked but I managed to work through the information needed.
Date published: 2021-05-17
Rated 4 out of 5 by from Easy to use I have been using this program for years. Very easy to use and understand.
Date published: 2021-05-17
Rated 5 out of 5 by from My Yearly Go-To Very user-friendly, quick, and covers every scenario.
Date published: 2021-05-17
All TurboTax® Offerings Reviews - Page 577
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Seamless experience The best thing about TurboTax is that they work hard to add features every year and each of these features work seamlessly. There are hardly any niggles and as long as the data is straight forward, the experience is astoudingly good. The one area of improvement is that the product cannot be swapped after initial selection especially if one doesn't use all the features. That alone would make this a completely customer centric platform.
Date published: 2021-05-17
Rated 3 out of 5 by from TurboTax's rabbit holes and failures If there was an alternative that was affordable, we would be all over it. Especially with the pandemic, finding an affordable accountant is next to impossible. So, we are using TurboTax for the second year. It's okay. Not great, doesn't suck. Too many rabbit holes and not enough advice. E-filing took our money for filing fee, but doesn't work. Our guess is the IRS is so behind on everything due to staff shortages and, well, the pandemic, doesn't have updated 2019 numbers. Augh...
Date published: 2021-05-17
Rated 5 out of 5 by from Great software and support. Easy to use and transfers all prior year information. Ron, the live expert was awesome!
Date published: 2021-05-17
Rated 5 out of 5 by from First Time User This was the first time I've ever filed on my own, I've always used a CPA, but didn't have enough time to get them what they needed in order to file on time. I used Turbo Tax and really enjoyed the process and the ease of submitting my taxes, and it cost me less than using my CPA.
Date published: 2021-05-17
Rated 5 out of 5 by from Makes every step easy! The format is so user friendly. If i did have a question I got a quick call back from a very patient costumer service rep who was very knowledgable.
Date published: 2021-05-17
Rated 5 out of 5 by from Fun with Taxes!!! Your program is just awesome --- simple, informative, and actually makes the process of filing my taxes fun!!!
Date published: 2021-05-17
Rated 5 out of 5 by from Easy to do! Easy to follow along & complete, easy to file and pay my taxes
Date published: 2021-05-17
Rated 4 out of 5 by from Consistently helpful with a few odd exceptions I use Turbo Tax every year and it is helpful because the previous year's information is automatically loaded. This saves time and allows me to easily compare current amounts with what what was entered last year. The system does not manage non-standard home sale situations as well as I would have liked but I managed to work through the information needed.
Date published: 2021-05-17
Rated 4 out of 5 by from Easy to use I have been using this program for years. Very easy to use and understand.
Date published: 2021-05-17
Rated 5 out of 5 by from My Yearly Go-To Very user-friendly, quick, and covers every scenario.
Date published: 2021-05-17
All TurboTax® Offerings Reviews - Page 577