TURBOTAX CUSTOMER REVIEWS

TurboTax Self-Employed Reviews

Perfect for personal and small business income and expenses, TurboTax Self-Employed searches for industry-specific deductions and covers industries like rideshare, independent contractor, online sales, person or professional
services and more.

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Own a business
Student
Rated 5 out of 5 by from easier the more you use it works well! important to have all your input info before you start
Date published: 2021-03-05
Rated 5 out of 5 by from Like working with my CPA The questions and explanations were very easy to understand.
Date published: 2021-03-04
Rated 5 out of 5 by from TurboTax is Awesome I love TurboTax. It is very user friendly and makes filing my taxes yearly so easy. I love the live chat options and the option to schedule a phone call with a expert tax preparer to answer all my questions. I always feel confident that I filed my taxes correctly and all calculations are correct
Date published: 2021-03-04
Rated 5 out of 5 by from Great experience with turbotax I was stressed out about doing my taxes but I got help (I’m sorry I forgot her name). She was great and put me at ease and I’m all done!
Date published: 2021-03-04
Rated 1 out of 5 by from Turbo Tax is awkward and filled with "gotcha" fees My experience was incredibly poor. I could not get the one I got in the mail to load and it took me 1 1/2 hours on your on line merry go round until I finally just bought a new download. Of course my prepaid State was not honored so had to buy it too. Now it will not let me transmit until I sign up for the litigation insurance.
Date published: 2021-03-04
Rated 5 out of 5 by from TurboTax is simple and easy to use! TurboTax ensured I got my maximum federal refund! 10/10 would recommend!
Date published: 2021-03-04
Rated 5 out of 5 by from Very easy to use and quick Great experience like how they can ensure you get your refund
Date published: 2021-03-04
Rated 5 out of 5 by from TurboTax is easy to do This was easy to do and to follow each and every step of the way
Date published: 2021-03-04
Rated 1 out of 5 by from said it was free. ended up costing $150 in fees This is my third year using turbotax. The past two years I had no problems doing it free but this time it came up with fees that i was required to pay. It said my return was too complicated to be free even though I had the same deductions and credits as last year. I spent hours filling out all my personal info thinking I'm going to be able to file for free but in the end they said i needed to pay for deluxe, a fee for taking the payment out of the return and a fee for doing a state return. Also now there is personal infio that they share with other companies that you don't have an option to not let them share it. Next year I wont be making the same mistake using turbotax.
Date published: 2021-03-04
Rated 5 out of 5 by from EASY TO USE IF I HAD ANY QUESTIONS ABOUT THE PROCESS OR WHAT TO FILL IN, I COULD RELY ON THE SIDE BAR THAT CONCSISELY INFORMED OF WHAT I NEEDED TO KNOW WITHOUT CONFUSING ME.
Date published: 2021-03-04
All TurboTax® Offerings Reviews - Page 58
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from easier the more you use it works well! important to have all your input info before you start
Date published: 2021-03-05
Rated 5 out of 5 by from Like working with my CPA The questions and explanations were very easy to understand.
Date published: 2021-03-04
Rated 5 out of 5 by from TurboTax is Awesome I love TurboTax. It is very user friendly and makes filing my taxes yearly so easy. I love the live chat options and the option to schedule a phone call with a expert tax preparer to answer all my questions. I always feel confident that I filed my taxes correctly and all calculations are correct
Date published: 2021-03-04
Rated 5 out of 5 by from Great experience with turbotax I was stressed out about doing my taxes but I got help (I’m sorry I forgot her name). She was great and put me at ease and I’m all done!
Date published: 2021-03-04
Rated 1 out of 5 by from Turbo Tax is awkward and filled with "gotcha" fees My experience was incredibly poor. I could not get the one I got in the mail to load and it took me 1 1/2 hours on your on line merry go round until I finally just bought a new download. Of course my prepaid State was not honored so had to buy it too. Now it will not let me transmit until I sign up for the litigation insurance.
Date published: 2021-03-04
Rated 5 out of 5 by from TurboTax is simple and easy to use! TurboTax ensured I got my maximum federal refund! 10/10 would recommend!
Date published: 2021-03-04
Rated 5 out of 5 by from Very easy to use and quick Great experience like how they can ensure you get your refund
Date published: 2021-03-04
Rated 5 out of 5 by from TurboTax is easy to do This was easy to do and to follow each and every step of the way
Date published: 2021-03-04
Rated 1 out of 5 by from said it was free. ended up costing $150 in fees This is my third year using turbotax. The past two years I had no problems doing it free but this time it came up with fees that i was required to pay. It said my return was too complicated to be free even though I had the same deductions and credits as last year. I spent hours filling out all my personal info thinking I'm going to be able to file for free but in the end they said i needed to pay for deluxe, a fee for taking the payment out of the return and a fee for doing a state return. Also now there is personal infio that they share with other companies that you don't have an option to not let them share it. Next year I wont be making the same mistake using turbotax.
Date published: 2021-03-04
Rated 5 out of 5 by from EASY TO USE IF I HAD ANY QUESTIONS ABOUT THE PROCESS OR WHAT TO FILL IN, I COULD RELY ON THE SIDE BAR THAT CONCSISELY INFORMED OF WHAT I NEEDED TO KNOW WITHOUT CONFUSING ME.
Date published: 2021-03-04
All TurboTax® Offerings Reviews - Page 58