TURBOTAX CUSTOMER REVIEWS

TurboTax Self-Employed Reviews

Perfect for personal and small business income and expenses, TurboTax Self-Employed searches for industry-specific deductions and covers industries like rideshare, independent contractor, online sales, person or professional
services and more.

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Own a business
Student
Rated 2 out of 5 by from This year has bugs and no help from turbo tax Unless you pay a whole lot more, they wont help you. I understand this regarding in-depth details on taxes, but in regards to technical issues. This deferral (lines 18 & 20) are really messing things up, no fixes and no one seems to know anything about how to fix it. After hours of searching the internet, one guy said to to just file. Im sure ill be getting audited over this but I cant afford to to pay for the audit protection from turbo tax. This is over all really crappy service, a horrible bug in their system and only leaves you worried about filing. Probably going to look for someone else next year to file with.
Date published: 2021-03-02
Rated 5 out of 5 by from TurboTax is SO Easy! TurboTax is so easy to use! It walks you through step by step on how to file efficiently!
Date published: 2021-03-02
Rated 2 out of 5 by from This year, not great Previous experience was instructive, useful, speedy, and made sense. This year TT dropped the ball on properly informing us that if we file Fed by mail, we also must do this for our state. If this is a requirement, it should be indicated and made clear. Instead you get a continual cycle of having the option to efile state, but it not being allowed due to filing Fed by mail, takes you back to the start of the filing process, and when you get back to the end again, asks you if you want to efile state. ? If it's not allowed, just take the option out conditionally for those who file Fed by mail. Probably looking elsewhere next year for tax filing services.
Date published: 2021-03-02
Rated 5 out of 5 by from Awesome If you are eager to learn on how to manage your own taxes then this is the best tool yet.
Date published: 2021-03-02
Rated 5 out of 5 by from Great way to file Some what simple to use, but there are a few more parts that need to be fixed
Date published: 2021-03-02
Rated 4 out of 5 by from Much better than paying the CPA. Turbo Taxis smarter than I am. I trust the decisions Turbo Tax made are correct.
Date published: 2021-03-02
Rated 5 out of 5 by from First time user hooked Very user friendly, very thorough and no confusion.
Date published: 2021-03-02
Rated 3 out of 5 by from TurboTax is expensive Had to clear and redo because Turbo tax picked the wrong form for me.
Date published: 2021-03-02
Rated 4 out of 5 by from Turbo Tax Excellent but Some Glitches Tough to file without Turbotax, but some noted glitches, specifically with the State Returns haven't unrequired forms included for multistate revenue source. To fix this you simply delete the erroneous form, but not evident at all why the program thinks you need to complete it when your sole revenue source is in your home state
Date published: 2021-03-02
Rated 5 out of 5 by from Great Great assistance. Online, it did fail to mention there’s a $40 fee for taking the payment out of my tax refunds.
Date published: 2021-03-02
All TurboTax® Offerings Reviews - Page 540
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 2 out of 5 by from This year has bugs and no help from turbo tax Unless you pay a whole lot more, they wont help you. I understand this regarding in-depth details on taxes, but in regards to technical issues. This deferral (lines 18 & 20) are really messing things up, no fixes and no one seems to know anything about how to fix it. After hours of searching the internet, one guy said to to just file. Im sure ill be getting audited over this but I cant afford to to pay for the audit protection from turbo tax. This is over all really crappy service, a horrible bug in their system and only leaves you worried about filing. Probably going to look for someone else next year to file with.
Date published: 2021-03-02
Rated 5 out of 5 by from TurboTax is SO Easy! TurboTax is so easy to use! It walks you through step by step on how to file efficiently!
Date published: 2021-03-02
Rated 2 out of 5 by from This year, not great Previous experience was instructive, useful, speedy, and made sense. This year TT dropped the ball on properly informing us that if we file Fed by mail, we also must do this for our state. If this is a requirement, it should be indicated and made clear. Instead you get a continual cycle of having the option to efile state, but it not being allowed due to filing Fed by mail, takes you back to the start of the filing process, and when you get back to the end again, asks you if you want to efile state. ? If it's not allowed, just take the option out conditionally for those who file Fed by mail. Probably looking elsewhere next year for tax filing services.
Date published: 2021-03-02
Rated 5 out of 5 by from Awesome If you are eager to learn on how to manage your own taxes then this is the best tool yet.
Date published: 2021-03-02
Rated 5 out of 5 by from Great way to file Some what simple to use, but there are a few more parts that need to be fixed
Date published: 2021-03-02
Rated 4 out of 5 by from Much better than paying the CPA. Turbo Taxis smarter than I am. I trust the decisions Turbo Tax made are correct.
Date published: 2021-03-02
Rated 5 out of 5 by from First time user hooked Very user friendly, very thorough and no confusion.
Date published: 2021-03-02
Rated 3 out of 5 by from TurboTax is expensive Had to clear and redo because Turbo tax picked the wrong form for me.
Date published: 2021-03-02
Rated 4 out of 5 by from Turbo Tax Excellent but Some Glitches Tough to file without Turbotax, but some noted glitches, specifically with the State Returns haven't unrequired forms included for multistate revenue source. To fix this you simply delete the erroneous form, but not evident at all why the program thinks you need to complete it when your sole revenue source is in your home state
Date published: 2021-03-02
Rated 5 out of 5 by from Great Great assistance. Online, it did fail to mention there’s a $40 fee for taking the payment out of my tax refunds.
Date published: 2021-03-02
All TurboTax® Offerings Reviews - Page 540