TURBOTAX CUSTOMER REVIEWS

TurboTax Self-Employed Reviews

Perfect for personal and small business income and expenses, TurboTax Self-Employed searches for industry-specific deductions and covers industries like rideshare, independent contractor, online sales, person or professional
services and more.

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Own a business
Student
Rated 5 out of 5 by from Very easy, thorough and rapid this method is very quick and easy to navigate. I was asked many questions, a lot did not pertain to me, although were well thought out questions that I am certain that I will have to utilize in years to come. I would heartily recommend to anyone.
Date published: 2021-03-02
Rated 3 out of 5 by from Frustrated by unclear entry cell requirements Was so dang frustrated. For some reason my Schedule line 4 royalties got changed to "0" and kept flagging as an error. For 2 days I tried to find what I had done wrong. it would not let me file and wouldn't let me edit the royalty requirement. It would not accept zero as an answer. I had no other answer since there were none. The help window had no answers other than deleting the entire thing and starting over. Finally on a whim I erased the zero and left it blank... went through no problem. !!!!! If you are going to lock up the entire process based on a zero being input rather than a blank, especially when I never entered that data to begin with, have some code to realize what the problem is and prompt the user to leave blank as opposed to just enter the amount. Lousy customer service! more than 10 years running using turbotax. combine this with the fact that last year it prompted me to make a new account under the same email address but doesn't recognize my previous years taxes... I'll be looking at alternatives next year.
Date published: 2021-03-02
Rated 5 out of 5 by from TURBO TAX is a lifesaver The whole process of filing my taxes was made really simple and easy. The whole process was painless and the total cost was very reasonable. Being able to eFile and get refund quicker is an added bonus.
Date published: 2021-03-02
Rated 5 out of 5 by from thank you for making doing my taxes easy thank you made doing my taxes awesome. very painless and easy
Date published: 2021-03-02
Rated 5 out of 5 by from wonderful THE YOUNG LADY WAS JUST WONDERFUL I WILL BE TELLING MY FAMILY AND FRIENDS ABOUT YOU GUYS
Date published: 2021-03-02
Rated 5 out of 5 by from super easy and helpful Being in the military turbotax makes it super easy to get the best return I can.
Date published: 2021-03-02
Rated 3 out of 5 by from Trouble with LLC K-1's Using both TT Business and TT Premier, the software struggled with how to code state taxes withheld on K1's and I had to research how to hardcode the system into reflecting things on the right line. The best solution was a fix from 2016, so not a new problem.
Date published: 2021-03-02
Rated 5 out of 5 by from So easy Easy to use and actually free! Love it Turbotax, keep it up.
Date published: 2021-03-02
Rated 3 out of 5 by from Turbotax does the job good Overall terrific, I wish they didn't charge to file state when you have a simple item in one state.
Date published: 2021-03-02
Rated 5 out of 5 by from this was easy and awesome turbo tax made ding my taxes so easy. i'm glad i tried it and it saved me money.
Date published: 2021-03-02
All TurboTax® Offerings Reviews - Page 536
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Very easy, thorough and rapid this method is very quick and easy to navigate. I was asked many questions, a lot did not pertain to me, although were well thought out questions that I am certain that I will have to utilize in years to come. I would heartily recommend to anyone.
Date published: 2021-03-02
Rated 3 out of 5 by from Frustrated by unclear entry cell requirements Was so dang frustrated. For some reason my Schedule line 4 royalties got changed to "0" and kept flagging as an error. For 2 days I tried to find what I had done wrong. it would not let me file and wouldn't let me edit the royalty requirement. It would not accept zero as an answer. I had no other answer since there were none. The help window had no answers other than deleting the entire thing and starting over. Finally on a whim I erased the zero and left it blank... went through no problem. !!!!! If you are going to lock up the entire process based on a zero being input rather than a blank, especially when I never entered that data to begin with, have some code to realize what the problem is and prompt the user to leave blank as opposed to just enter the amount. Lousy customer service! more than 10 years running using turbotax. combine this with the fact that last year it prompted me to make a new account under the same email address but doesn't recognize my previous years taxes... I'll be looking at alternatives next year.
Date published: 2021-03-02
Rated 5 out of 5 by from TURBO TAX is a lifesaver The whole process of filing my taxes was made really simple and easy. The whole process was painless and the total cost was very reasonable. Being able to eFile and get refund quicker is an added bonus.
Date published: 2021-03-02
Rated 5 out of 5 by from thank you for making doing my taxes easy thank you made doing my taxes awesome. very painless and easy
Date published: 2021-03-02
Rated 5 out of 5 by from wonderful THE YOUNG LADY WAS JUST WONDERFUL I WILL BE TELLING MY FAMILY AND FRIENDS ABOUT YOU GUYS
Date published: 2021-03-02
Rated 5 out of 5 by from super easy and helpful Being in the military turbotax makes it super easy to get the best return I can.
Date published: 2021-03-02
Rated 3 out of 5 by from Trouble with LLC K-1's Using both TT Business and TT Premier, the software struggled with how to code state taxes withheld on K1's and I had to research how to hardcode the system into reflecting things on the right line. The best solution was a fix from 2016, so not a new problem.
Date published: 2021-03-02
Rated 5 out of 5 by from So easy Easy to use and actually free! Love it Turbotax, keep it up.
Date published: 2021-03-02
Rated 3 out of 5 by from Turbotax does the job good Overall terrific, I wish they didn't charge to file state when you have a simple item in one state.
Date published: 2021-03-02
Rated 5 out of 5 by from this was easy and awesome turbo tax made ding my taxes so easy. i'm glad i tried it and it saved me money.
Date published: 2021-03-02
All TurboTax® Offerings Reviews - Page 536