TURBOTAX CUSTOMER REVIEWS
TurboTax Self-Employed Reviews
Perfect for personal and small business income and expenses, TurboTax Self-Employed searches for industry-specific deductions and covers industries like rideshare, independent contractor, online sales, person or professional
services and more.
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TurboTax Online
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Rated 5 out of 5 by
Shan 123 from
Great customer service!
The customer service and turbo tax gave me peace of mind that i was submitting everything properly
Date published: 2021-03-04
Rated 2 out of 5 by
Kim422 from
Had a stressful experience
I was very happy and excited when I was able to schedule my appointment with a tax advisor the same day. The appointment went well and she sent paperwork to me for signatures. I signed mine but my husband missed a security question. When I tried to contact my tax advisor for assistance she never responded. After days of trying to contact her I began trying to call customer service for assistance. I tried for days to talk with a live person. When I did she did/would not help and was border line rude. During this time I did not hear back from my advisor I panicked and thought my identity was stolen because my advisor was a no contact. I finally reached a customer service line who was able to assign a new advisor to my account (who was very helpful by the way) and was able to finally file our taxes. Unless there is an additional way to contact a tax advisor other than an email I'm not sure I would use this service in the future.
Date published: 2021-03-04
Rated 5 out of 5 by
Plano Terry from
Turbo Tax is the way to go
Great. Nice and easy, just fill in the numbers and answer the questions.
Date published: 2021-03-04
Rated 5 out of 5 by
JdCd Harper from
Great Service!!!
I've used Turbo Tax for years and it's great!!!!!!
Date published: 2021-03-04
Rated 5 out of 5 by
Capnrichone from
Easy
Help topics helped understand forms and and I used them to determine the reason for the way things progressed on the tax forms.
Date published: 2021-03-04
Rated 5 out of 5 by
Billyjean9 from
I'm glad
Its so much easier to use , before it was so hard but I'm very happy with the new stuff that was implemented
Date published: 2021-03-04
Rated 3 out of 5 by
AHtaxes 2020 from
helpful but costly
worked thru my taxes easily but disappointed in cost
Date published: 2021-03-04
Rated 5 out of 5 by
schoolfield2 from
turbo tax
great i found it very easy to do.it was very accurate
Date published: 2021-03-04
Rated 5 out of 5 by
12dadmom from
Used turbo tax for years!
Very easy to use, step by step instructions. and you are able to go back easily to make changes if necessary
Date published: 2021-03-04
Rated 5 out of 5 by
Judith54 from
Outstanding
Excellent. I found out your security is top notch.
All TurboTax® Offerings Reviews - Page 504
Date published: 2021-03-04
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
Rated 5 out of 5 by
Shan 123 from
Great customer service!
The customer service and turbo tax gave me peace of mind that i was submitting everything properly
Date published: 2021-03-04
Rated 2 out of 5 by
Kim422 from
Had a stressful experience
I was very happy and excited when I was able to schedule my appointment with a tax advisor the same day. The appointment went well and she sent paperwork to me for signatures. I signed mine but my husband missed a security question. When I tried to contact my tax advisor for assistance she never responded. After days of trying to contact her I began trying to call customer service for assistance. I tried for days to talk with a live person. When I did she did/would not help and was border line rude. During this time I did not hear back from my advisor I panicked and thought my identity was stolen because my advisor was a no contact. I finally reached a customer service line who was able to assign a new advisor to my account (who was very helpful by the way) and was able to finally file our taxes. Unless there is an additional way to contact a tax advisor other than an email I'm not sure I would use this service in the future.
Date published: 2021-03-04
Rated 5 out of 5 by
Plano Terry from
Turbo Tax is the way to go
Great. Nice and easy, just fill in the numbers and answer the questions.
Date published: 2021-03-04
Rated 5 out of 5 by
JdCd Harper from
Great Service!!!
I've used Turbo Tax for years and it's great!!!!!!
Date published: 2021-03-04
Rated 5 out of 5 by
Capnrichone from
Easy
Help topics helped understand forms and and I used them to determine the reason for the way things progressed on the tax forms.
Date published: 2021-03-04
Rated 5 out of 5 by
Billyjean9 from
I'm glad
Its so much easier to use , before it was so hard but I'm very happy with the new stuff that was implemented
Date published: 2021-03-04
Rated 3 out of 5 by
AHtaxes 2020 from
helpful but costly
worked thru my taxes easily but disappointed in cost
Date published: 2021-03-04
Rated 5 out of 5 by
schoolfield2 from
turbo tax
great i found it very easy to do.it was very accurate
Date published: 2021-03-04
Rated 5 out of 5 by
12dadmom from
Used turbo tax for years!
Very easy to use, step by step instructions. and you are able to go back easily to make changes if necessary
Date published: 2021-03-04
Rated 5 out of 5 by
Judith54 from
Outstanding
Excellent. I found out your security is top notch.
All TurboTax® Offerings Reviews - Page 504
Date published: 2021-03-04