TURBOTAX CUSTOMER REVIEWS

TurboTax Self-Employed Reviews

Perfect for personal and small business income and expenses, TurboTax Self-Employed searches for industry-specific deductions and covers industries like rideshare, independent contractor, online sales, person or professional
services and more.

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Own a business
Student
Rated 2 out of 5 by from Not easy to navigate & boxes missing You are forced to use the back button to return to earlier places in the Easy Step. Also, when I went directly to the form, I was not allowed to fill in a box with numbers. Two years in a row the section in Easy Step for filling in figures for expenses (insurance, utilities, etc) for Sch. C was defective. One could not see the full box on the screen. You could only fill it in effective by filling the lines on the Details option.
Date published: 2021-05-17
Rated 4 out of 5 by from Turbo Tax is always Improving their service. I have used Turbo Tax for 3 years and its service and website continue to improve. Very user friendly and live chats are very helpful.
Date published: 2021-05-17
Rated 5 out of 5 by from Thank you Process was easy and the expert I spoke with was very knowledgeable, helpful and kind.
Date published: 2021-05-17
Rated 5 out of 5 by from Fast and Easy Very user friendly. I was able to complete my taxes timely with no stress. Thank you Turbo Tax!
Date published: 2021-05-17
Rated 5 out of 5 by from Awesome Experience! Very easy to use and follow. Engaged one of the experts who understood my questions and was awesome to work with.
Date published: 2021-05-17
Rated 4 out of 5 by from Good work filing was easy just that i would rather to see all the fees upfront instead of finding out as you go.
Date published: 2021-05-17
Rated 4 out of 5 by from Good guidance Good overall guidance. I had to refer to a tax specialist for unclear directives. But at the end Finishing the tax report was somewhat easy
Date published: 2021-05-17
Rated 5 out of 5 by from Great job I enjoy the process to file online, but this has lots of screens. Thanks for making this possible!
Date published: 2021-05-17
Rated 5 out of 5 by from Easy to follow instructions. Easy to follow instructions. I sold investments and this program helped me file the right taxes.
Date published: 2021-05-17
Rated 4 out of 5 by from Good. Not perfect, but definitely good. This was a complex year. TTax got almost everything right. I had to tell it my Inheritance IRA was NOT inherited, to get that reported right. I had to mail in my return because the eFile process can't handle a required two page statement I must submit with my return. Oh Well!
Date published: 2021-05-17
All TurboTax® Offerings Reviews - Page 434
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 2 out of 5 by from Not easy to navigate & boxes missing You are forced to use the back button to return to earlier places in the Easy Step. Also, when I went directly to the form, I was not allowed to fill in a box with numbers. Two years in a row the section in Easy Step for filling in figures for expenses (insurance, utilities, etc) for Sch. C was defective. One could not see the full box on the screen. You could only fill it in effective by filling the lines on the Details option.
Date published: 2021-05-17
Rated 4 out of 5 by from Turbo Tax is always Improving their service. I have used Turbo Tax for 3 years and its service and website continue to improve. Very user friendly and live chats are very helpful.
Date published: 2021-05-17
Rated 5 out of 5 by from Thank you Process was easy and the expert I spoke with was very knowledgeable, helpful and kind.
Date published: 2021-05-17
Rated 5 out of 5 by from Fast and Easy Very user friendly. I was able to complete my taxes timely with no stress. Thank you Turbo Tax!
Date published: 2021-05-17
Rated 5 out of 5 by from Awesome Experience! Very easy to use and follow. Engaged one of the experts who understood my questions and was awesome to work with.
Date published: 2021-05-17
Rated 4 out of 5 by from Good work filing was easy just that i would rather to see all the fees upfront instead of finding out as you go.
Date published: 2021-05-17
Rated 4 out of 5 by from Good guidance Good overall guidance. I had to refer to a tax specialist for unclear directives. But at the end Finishing the tax report was somewhat easy
Date published: 2021-05-17
Rated 5 out of 5 by from Great job I enjoy the process to file online, but this has lots of screens. Thanks for making this possible!
Date published: 2021-05-17
Rated 5 out of 5 by from Easy to follow instructions. Easy to follow instructions. I sold investments and this program helped me file the right taxes.
Date published: 2021-05-17
Rated 4 out of 5 by from Good. Not perfect, but definitely good. This was a complex year. TTax got almost everything right. I had to tell it my Inheritance IRA was NOT inherited, to get that reported right. I had to mail in my return because the eFile process can't handle a required two page statement I must submit with my return. Oh Well!
Date published: 2021-05-17
All TurboTax® Offerings Reviews - Page 434