TURBOTAX CUSTOMER REVIEWS

TurboTax Self-Employed Reviews

Perfect for personal and small business income and expenses, TurboTax Self-Employed searches for industry-specific deductions and covers industries like rideshare, independent contractor, online sales, person or professional
services and more.

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Rated 3 out of 5 by from Useful software, documentation and support issues Generally good, except for a miserable experience e-filing. The support info on AGI for spouse (prior year married filing jointly) was wrong, and the error (from IRS) was misleading with explanation in TurboTax email of "IND-032-04 - 'SpousePriorYearPIN' or 'SpousePriorYearAGIAmt' in the Return Header must match the e-File database." Since e-File PINs from prior year are no longer used (per Intuit support info) why could a PIN discrepancy be the problem? The community suggested setting prior AGI to 0 for spouse BUT THIS IS SET ONLY IN FILING - no way to do in Forms or Interview mode, Final annoying issue (for this review at least): You cannot search in a form window -- the usual Command/Control F bring up the Search for a Form window. This would be less of a problem if one didn't have to search the web for things like the PIN issues because you cannot find it in the weak help system. I'll buy it again because of the carryforwards and decent state transfers, but it could be a much better product,
Date published: 2022-10-18
Rated 5 out of 5 by from Smooth filing experience I was effectively helped through the process. They were very friendly and professional.
Date published: 2022-10-18
Rated 2 out of 5 by from Problems Just one little glitche on asset depreciation caused an extra hour of work because Turbo Tax kept going around in circles and refused to e-file. Now the IRS has rejected my return. Why is it always something? I still had to pay the $25 for CA state return and it wasn't even e-filed!
Date published: 2022-10-18
Rated 3 out of 5 by from too slow too slow to update on computer. please make needed changes to speed up updates.
Date published: 2022-10-18
Rated 4 out of 5 by from Turbo Tax Saves us from using an Accountant Turbo Tax Business download was the tool we needed to get the taxes for our trust done. I wish it handled the K1/K3 and Form 1116 (Foreign Taxes) better but, its good enough that we didn't have to hire an Accountant which saved us a lot of money.
Date published: 2022-10-18
Rated 5 out of 5 by from Turbo Tax home &Business I love Turbo Tax, every year I used it . I really recommended Turbo Tax
Date published: 2022-10-18
Rated 5 out of 5 by from Great good and quick and easy and good and easy and good
Date published: 2022-10-18
Rated 3 out of 5 by from State Issues App and Help were excellent for the Federal Return. Electronic Transmit was troublesome. Could only transmit Federal. Was unable to Transmit the Indiana State return. Was still billed the $25 state fee.
Date published: 2022-10-18
Rated 5 out of 5 by from TurboTax Premier I have been using TurboTax software for over 25 years. It is very easy to use, and I love how it walks me through all of the steps.
Date published: 2022-10-18
Rated 5 out of 5 by from problems efiling on 10/17/2022 I finally got my returns ready to file on 10/17/2022 starting bout 5:30 central time and again on 10/18/2022. I keep getting a message saying the turbo tax lines are busy with an error code 7. Hrlp!!!!
Date published: 2022-10-18
All TurboTax® Offerings Reviews - Page 42
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Useful software, documentation and support issues Generally good, except for a miserable experience e-filing. The support info on AGI for spouse (prior year married filing jointly) was wrong, and the error (from IRS) was misleading with explanation in TurboTax email of "IND-032-04 - 'SpousePriorYearPIN' or 'SpousePriorYearAGIAmt' in the Return Header must match the e-File database." Since e-File PINs from prior year are no longer used (per Intuit support info) why could a PIN discrepancy be the problem? The community suggested setting prior AGI to 0 for spouse BUT THIS IS SET ONLY IN FILING - no way to do in Forms or Interview mode, Final annoying issue (for this review at least): You cannot search in a form window -- the usual Command/Control F bring up the Search for a Form window. This would be less of a problem if one didn't have to search the web for things like the PIN issues because you cannot find it in the weak help system. I'll buy it again because of the carryforwards and decent state transfers, but it could be a much better product,
Date published: 2022-10-18
Rated 5 out of 5 by from Smooth filing experience I was effectively helped through the process. They were very friendly and professional.
Date published: 2022-10-18
Rated 2 out of 5 by from Problems Just one little glitche on asset depreciation caused an extra hour of work because Turbo Tax kept going around in circles and refused to e-file. Now the IRS has rejected my return. Why is it always something? I still had to pay the $25 for CA state return and it wasn't even e-filed!
Date published: 2022-10-18
Rated 3 out of 5 by from too slow too slow to update on computer. please make needed changes to speed up updates.
Date published: 2022-10-18
Rated 4 out of 5 by from Turbo Tax Saves us from using an Accountant Turbo Tax Business download was the tool we needed to get the taxes for our trust done. I wish it handled the K1/K3 and Form 1116 (Foreign Taxes) better but, its good enough that we didn't have to hire an Accountant which saved us a lot of money.
Date published: 2022-10-18
Rated 5 out of 5 by from Turbo Tax home &Business I love Turbo Tax, every year I used it . I really recommended Turbo Tax
Date published: 2022-10-18
Rated 5 out of 5 by from Great good and quick and easy and good and easy and good
Date published: 2022-10-18
Rated 3 out of 5 by from State Issues App and Help were excellent for the Federal Return. Electronic Transmit was troublesome. Could only transmit Federal. Was unable to Transmit the Indiana State return. Was still billed the $25 state fee.
Date published: 2022-10-18
Rated 5 out of 5 by from TurboTax Premier I have been using TurboTax software for over 25 years. It is very easy to use, and I love how it walks me through all of the steps.
Date published: 2022-10-18
Rated 5 out of 5 by from problems efiling on 10/17/2022 I finally got my returns ready to file on 10/17/2022 starting bout 5:30 central time and again on 10/18/2022. I keep getting a message saying the turbo tax lines are busy with an error code 7. Hrlp!!!!
Date published: 2022-10-18
All TurboTax® Offerings Reviews - Page 42