TURBOTAX CUSTOMER REVIEWS

TurboTax Self-Employed Reviews

Perfect for personal and small business income and expenses, TurboTax Self-Employed searches for industry-specific deductions and covers industries like rideshare, independent contractor, online sales, person or professional
services and more.

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Rated 5 out of 5 by from Very Knowledgeable and Easy to work with Expert! Danielle was a great person to work with! She answered all of my questions promptly, she walked me through my taxes and how much is owed. I am very pleased with the service I received from Danielle. Thank you Danielle!
Date published: 2022-07-25
Rated 5 out of 5 by from Great Good to use I will use it again next year. As I have in the past.
Date published: 2022-07-25
Rated 5 out of 5 by from Turbo Tax is fantastic. I've used Turbo Tax for years and it ALWAYS makes filing my taxes a breeze!
Date published: 2022-07-25
Rated 1 out of 5 by from Failed to deliver value I was upfront in my request, knowing I was going to owe a significant amount of federal taxes. I knew I was going to have to set up a payment plan, and I asked them if they could do this during the very first steps of my onboarding. I was straightforward in my request, and they said they could. I then went through a long process that switched my tax consultant, required me to reupload many forms and documents, and required me to come back to the app several times. Also, the TurboTax application would make me log in every single time I came back to the site on my home computer. Then, I found out after paying and everything was completed, that they would not set up the payment plan and I would have to do it myself. I just got off of a 2 hour long hold call with the IRS, and the reason the call ended is because they dropped my call while I was waiting. This is why I wanted to pay TurboTax, and they ultimately failed to deliver on the promises they made at the start of my relationship with their software.
Date published: 2022-07-25
Rated 5 out of 5 by from 1:1 Review with a Representative was Awesome! I had a wonderful experience with one of the Representatives. We moved mid year and each state was so very different. She was a real asset! (see what I did there lol) :)
Date published: 2022-07-25
Rated 5 out of 5 by from amazing system format I love you guys with all my heart like I really do I'm thankful for you guys
Date published: 2022-07-25
Rated 5 out of 5 by from I've been using TurboTax for years. I've been using TurboTax for years and have never been disappointed. The chat help is awesome.
Date published: 2022-07-25
Rated 5 out of 5 by from TURBO TAX IS COOL IT IS A PRETTY COOL APP AND PRETTY EASY TO HELP ME FILE MY TAXES
Date published: 2022-07-25
Rated 4 out of 5 by from Needs linkage to QuickBooks On-Line QB has done a good job of pushing us to the cloud version over the past couple of years. So, I found it a bit odd that I had to download the TurboTax software and couldn't link it to my QuickBooks. Otherwise, a pretty easy process to follow
Date published: 2022-07-25
Rated 5 out of 5 by from Great She was excellent! I really appreciate here help. Will definitely be back on Turbo Tax.
Date published: 2022-07-25
All TurboTax® Offerings Reviews - Page 410
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Very Knowledgeable and Easy to work with Expert! Danielle was a great person to work with! She answered all of my questions promptly, she walked me through my taxes and how much is owed. I am very pleased with the service I received from Danielle. Thank you Danielle!
Date published: 2022-07-25
Rated 5 out of 5 by from Great Good to use I will use it again next year. As I have in the past.
Date published: 2022-07-25
Rated 5 out of 5 by from Turbo Tax is fantastic. I've used Turbo Tax for years and it ALWAYS makes filing my taxes a breeze!
Date published: 2022-07-25
Rated 1 out of 5 by from Failed to deliver value I was upfront in my request, knowing I was going to owe a significant amount of federal taxes. I knew I was going to have to set up a payment plan, and I asked them if they could do this during the very first steps of my onboarding. I was straightforward in my request, and they said they could. I then went through a long process that switched my tax consultant, required me to reupload many forms and documents, and required me to come back to the app several times. Also, the TurboTax application would make me log in every single time I came back to the site on my home computer. Then, I found out after paying and everything was completed, that they would not set up the payment plan and I would have to do it myself. I just got off of a 2 hour long hold call with the IRS, and the reason the call ended is because they dropped my call while I was waiting. This is why I wanted to pay TurboTax, and they ultimately failed to deliver on the promises they made at the start of my relationship with their software.
Date published: 2022-07-25
Rated 5 out of 5 by from 1:1 Review with a Representative was Awesome! I had a wonderful experience with one of the Representatives. We moved mid year and each state was so very different. She was a real asset! (see what I did there lol) :)
Date published: 2022-07-25
Rated 5 out of 5 by from amazing system format I love you guys with all my heart like I really do I'm thankful for you guys
Date published: 2022-07-25
Rated 5 out of 5 by from I've been using TurboTax for years. I've been using TurboTax for years and have never been disappointed. The chat help is awesome.
Date published: 2022-07-25
Rated 5 out of 5 by from TURBO TAX IS COOL IT IS A PRETTY COOL APP AND PRETTY EASY TO HELP ME FILE MY TAXES
Date published: 2022-07-25
Rated 4 out of 5 by from Needs linkage to QuickBooks On-Line QB has done a good job of pushing us to the cloud version over the past couple of years. So, I found it a bit odd that I had to download the TurboTax software and couldn't link it to my QuickBooks. Otherwise, a pretty easy process to follow
Date published: 2022-07-25
Rated 5 out of 5 by from Great She was excellent! I really appreciate here help. Will definitely be back on Turbo Tax.
Date published: 2022-07-25
All TurboTax® Offerings Reviews - Page 410