TURBOTAX CUSTOMER REVIEWS

TurboTax Self-Employed Reviews

Perfect for personal and small business income and expenses, TurboTax Self-Employed searches for industry-specific deductions and covers industries like rideshare, independent contractor, online sales, person or professional
services and more.

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Own a business
Student
Rated 5 out of 5 by from NICE SIMPLE, HELFULL,NICE IS MY FIRST TIME IM SO AFRAID TO MAKE SOME MISSTAKE BUT I DESIRED TO TRY WILL SEE
Date published: 2021-02-24
Rated 5 out of 5 by from Excellent way to go Sooner than later. It's the best way to go quick and easy.
Date published: 2021-02-24
Rated 5 out of 5 by from TTAx very easy to use. even with 2 w2s it took me under an hour to file by myself. very easy
Date published: 2021-02-24
Rated 2 out of 5 by from Annoying Biggest issue was transferring my stock brokerage account information. Turbo Tax was not able to transfer all the information on the 1099-B form. I had to fill in whether my sales were Short-term or Long-term several times. I finally gave up and manually entered my sales. Turbo Tax also asks the same questions about 3 times. I can't remember which questions but it happened when I was trying to finish up. It's just annoying. It recommended Turbo Tax Max I think because I have stocks and dividends which costs 70 for Federal and 40 for State. I'm going to try the lower option because I had to manually enter so many forms anyway. What's the point? Also, I've never used another service so I can't make a comparison. But I think I might try another service next year.
Date published: 2021-02-24
Rated 2 out of 5 by from Deduction or not? I completed filing my taxes but Turbotax said I had student loan interest and I needed to upgrade to Deluxe in order to get my return completed, I was unable to find any interest. So I upgraded, $40. I was then informed the fee for upgrading would be deducted. I once again completed filing and, guess what, no interest was found and the upgrade fee was not deducted. I was then charged $80 instead of $40 for upgrading to the Deluxe version. DO NOT UPGRADE TO DELUXE!!!
Date published: 2021-02-24
Rated 5 out of 5 by from Easy to use Easy to use. Pretty quick and straightforward. Fees are getting higher it seems each year
Date published: 2021-02-24
Rated 5 out of 5 by from TurboTax is simple and easy to use! Amazing! I didn’t use a live expert, but it’s nice to know if I run into any issues I have someone to assist me and make the process easier.
Date published: 2021-02-24
Rated 5 out of 5 by from Very Simple and Help is right there for Questions! I retired this year and had retirement income plus partial year pay income. I had questions and was able to do an online chat within 5 minutes and received answers. I had a more complex question about state tax deductions and the expert called me in 5 minutes and explained the whole system to me!
Date published: 2021-02-24
Rated 5 out of 5 by from Very Easy to Use Very easy step by step instructions. Even if you have never used it before, it is simple to follow.
Date published: 2021-02-24
Rated 5 out of 5 by from Great Product! I've used Turbo Tax for a number of years and find it easy to use and really like it. I will continue to use the product.
Date published: 2021-02-24
All TurboTax® Offerings Reviews - Page 398
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from NICE SIMPLE, HELFULL,NICE IS MY FIRST TIME IM SO AFRAID TO MAKE SOME MISSTAKE BUT I DESIRED TO TRY WILL SEE
Date published: 2021-02-24
Rated 5 out of 5 by from Excellent way to go Sooner than later. It's the best way to go quick and easy.
Date published: 2021-02-24
Rated 5 out of 5 by from TTAx very easy to use. even with 2 w2s it took me under an hour to file by myself. very easy
Date published: 2021-02-24
Rated 2 out of 5 by from Annoying Biggest issue was transferring my stock brokerage account information. Turbo Tax was not able to transfer all the information on the 1099-B form. I had to fill in whether my sales were Short-term or Long-term several times. I finally gave up and manually entered my sales. Turbo Tax also asks the same questions about 3 times. I can't remember which questions but it happened when I was trying to finish up. It's just annoying. It recommended Turbo Tax Max I think because I have stocks and dividends which costs 70 for Federal and 40 for State. I'm going to try the lower option because I had to manually enter so many forms anyway. What's the point? Also, I've never used another service so I can't make a comparison. But I think I might try another service next year.
Date published: 2021-02-24
Rated 2 out of 5 by from Deduction or not? I completed filing my taxes but Turbotax said I had student loan interest and I needed to upgrade to Deluxe in order to get my return completed, I was unable to find any interest. So I upgraded, $40. I was then informed the fee for upgrading would be deducted. I once again completed filing and, guess what, no interest was found and the upgrade fee was not deducted. I was then charged $80 instead of $40 for upgrading to the Deluxe version. DO NOT UPGRADE TO DELUXE!!!
Date published: 2021-02-24
Rated 5 out of 5 by from Easy to use Easy to use. Pretty quick and straightforward. Fees are getting higher it seems each year
Date published: 2021-02-24
Rated 5 out of 5 by from TurboTax is simple and easy to use! Amazing! I didn’t use a live expert, but it’s nice to know if I run into any issues I have someone to assist me and make the process easier.
Date published: 2021-02-24
Rated 5 out of 5 by from Very Simple and Help is right there for Questions! I retired this year and had retirement income plus partial year pay income. I had questions and was able to do an online chat within 5 minutes and received answers. I had a more complex question about state tax deductions and the expert called me in 5 minutes and explained the whole system to me!
Date published: 2021-02-24
Rated 5 out of 5 by from Very Easy to Use Very easy step by step instructions. Even if you have never used it before, it is simple to follow.
Date published: 2021-02-24
Rated 5 out of 5 by from Great Product! I've used Turbo Tax for a number of years and find it easy to use and really like it. I will continue to use the product.
Date published: 2021-02-24
All TurboTax® Offerings Reviews - Page 398