TURBOTAX CUSTOMER REVIEWS

TurboTax Self-Employed Reviews

Perfect for personal and small business income and expenses, TurboTax Self-Employed searches for industry-specific deductions and covers industries like rideshare, independent contractor, online sales, person or professional
services and more.

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Rated 5 out of 5 by from love turbo tax easy reliable detailed very easy to use explanations were very detailed
Date published: 2022-04-26
Rated 3 out of 5 by from TT 2021 handling of foreign tax credit not great Answered all questions for foreign tax credit section without getting errors but check at end said a value that was blank needed to be greater than zero. TT left it blank not me! Why didn't it deal with this while I was in the section? I had to go to the IRS instructions and try several different changes before it seemed correct to me and passed their tests. TT also did this to a friend for some other section; I don't know how they worked around it. Also TT is very bad for trying different scenarios, does not clear out some values from the previous try which messes up branches it should take and if you delete a form you also lose the automatic carryover information.
Date published: 2022-04-26
Rated 5 out of 5 by from It was Easy Easy & when I needed help I got it. I don’t know what else to say.
Date published: 2022-04-26
Rated 4 out of 5 by from ok Easy to work with .Ok love it awesome good awesome love
Date published: 2022-04-26
Rated 5 out of 5 by from Turbo Tax is the Best! Turbo Tax is very user friendly. It has self-checks and audits along the way to keep you on track and advise you upfront if there are any errors.
Date published: 2022-04-26
Rated 4 out of 5 by from Very helpful! The steps were helpful. During specific steps more directions of what to click or do were needed.
Date published: 2022-04-26
Rated 3 out of 5 by from Turbo tax Very helpful when you come asking about your taxes
Date published: 2022-04-26
Rated 1 out of 5 by from Turbo Tax Live Full Service Kathleen took an egregiously long time to file my taxes. so long that I had to file an extension. Her responses were delayed some times by over a week. She replies slowly or not at all. All I wanted to do was go over my taxes once they were finally completed. She said she would call and I cleared my entire days schedule to make sure I was available but she never called. My experience for 2020 taxes was amazing. this year it was very poor and I'm considering going elsewhere because the $400+ I paid was not worth it.
Date published: 2022-04-26
Rated 5 out of 5 by from Absolutely Awesome. First time trying turbo tax and I must say I’m quite impressed at how simple and easy it was. Especially with all the added benefits. Thank you.
Date published: 2022-04-26
Rated 3 out of 5 by from Confusing but prefer over mailing I have a hard time trying to understand what kept being wrong to get return to be accepted. Would been nice if it would be accepted and when rewired just fixed and emailed the reason why.
Date published: 2022-04-26
All TurboTax® Offerings Reviews - Page 301
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from love turbo tax easy reliable detailed very easy to use explanations were very detailed
Date published: 2022-04-26
Rated 3 out of 5 by from TT 2021 handling of foreign tax credit not great Answered all questions for foreign tax credit section without getting errors but check at end said a value that was blank needed to be greater than zero. TT left it blank not me! Why didn't it deal with this while I was in the section? I had to go to the IRS instructions and try several different changes before it seemed correct to me and passed their tests. TT also did this to a friend for some other section; I don't know how they worked around it. Also TT is very bad for trying different scenarios, does not clear out some values from the previous try which messes up branches it should take and if you delete a form you also lose the automatic carryover information.
Date published: 2022-04-26
Rated 5 out of 5 by from It was Easy Easy & when I needed help I got it. I don’t know what else to say.
Date published: 2022-04-26
Rated 4 out of 5 by from ok Easy to work with .Ok love it awesome good awesome love
Date published: 2022-04-26
Rated 5 out of 5 by from Turbo Tax is the Best! Turbo Tax is very user friendly. It has self-checks and audits along the way to keep you on track and advise you upfront if there are any errors.
Date published: 2022-04-26
Rated 4 out of 5 by from Very helpful! The steps were helpful. During specific steps more directions of what to click or do were needed.
Date published: 2022-04-26
Rated 3 out of 5 by from Turbo tax Very helpful when you come asking about your taxes
Date published: 2022-04-26
Rated 1 out of 5 by from Turbo Tax Live Full Service Kathleen took an egregiously long time to file my taxes. so long that I had to file an extension. Her responses were delayed some times by over a week. She replies slowly or not at all. All I wanted to do was go over my taxes once they were finally completed. She said she would call and I cleared my entire days schedule to make sure I was available but she never called. My experience for 2020 taxes was amazing. this year it was very poor and I'm considering going elsewhere because the $400+ I paid was not worth it.
Date published: 2022-04-26
Rated 5 out of 5 by from Absolutely Awesome. First time trying turbo tax and I must say I’m quite impressed at how simple and easy it was. Especially with all the added benefits. Thank you.
Date published: 2022-04-26
Rated 3 out of 5 by from Confusing but prefer over mailing I have a hard time trying to understand what kept being wrong to get return to be accepted. Would been nice if it would be accepted and when rewired just fixed and emailed the reason why.
Date published: 2022-04-26
All TurboTax® Offerings Reviews - Page 301