TURBOTAX CUSTOMER REVIEWS

TurboTax Self-Employed Reviews

Perfect for personal and small business income and expenses, TurboTax Self-Employed searches for industry-specific deductions and covers industries like rideshare, independent contractor, online sales, person or professional
services and more.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo tax is awesome had small issue and was resolved quickly with chat feature
Date published: 2022-04-13
Rated 1 out of 5 by from No sense of urgency or consideration It would take 2-4 days to receive a response. And you had to ask the questions because there was no sense of urgency or initiative taken. I truly felt like just another calculation of her day. I spent time ensuring I uploaded every document, and days later she requested the same documents because she couldn't be bothered to look at what I already did. Couldn't care less about deadlines or looking for the maximum benefits. I had to file due to time constraints, but honestly think they were done incorrectly so I have to have someone else look at them costing more money. Ridiculous. I used to use turbo tax every year but once I got a business it was too hard for me, so I started having someone due them. Unfortunately she couldn't fit me in this year so I came back to turbotax. I won't make the same mistake again.
Date published: 2022-04-13
Rated 5 out of 5 by from Turbo tax is great and easy to use Answered all my questions and made the process as easy as possible Great experience again
Date published: 2022-04-13
Rated 5 out of 5 by from TURBO TAX IS AWESOME FAST, QUICK, THOROUGH LOVE THE TAX EXPERT, great experience works every time
Date published: 2022-04-13
Rated 5 out of 5 by from I love filing with Turbotax. I've been using Turbotax for many years and love it. It walks me through everything and when I have questions I find the help very useful.
Date published: 2022-04-13
Rated 5 out of 5 by from Turbo Tax is AWESOME Tax Expert was a great help addressing and solving the problem I had. Thank you!
Date published: 2022-04-13
Rated 5 out of 5 by from I Love Turbo Tax. So efficient, thorough, accurate Wonderfully guided experience. It did throw me into a standardized category involuntarily and I had to search to find how to change it back to Itemized, but it got done! Customer service was excellent and patient. I had to call with other issues.
Date published: 2022-04-13
Rated 5 out of 5 by from Timely and knowledgable Turbo Tax Experts!!! Ryan was excellent in helping me get an additional $2000 in refund money.
Date published: 2022-04-13
Rated 5 out of 5 by from TURBO TAX IS AWESOME! I used Turbo Tax for more than 10 years and I will never change to another program Turbo Tax has all you need to file your taxes. It is Awesome!
Date published: 2022-04-13
Rated 1 out of 5 by from Never Again Not happy with the way TurboTax Deluxe handled the fact that I had W-2Gs from a state other than my home state. Even though TurboTax Deluxe ultimately did not file a return for the state where I received the W-2Gs the TurboTax Deluxe handling established the W-2G issued state as the primary state and forced me to additionally buy my home state for $45 + tax and charged me $25 to e-file in my home state. I call it a "Nickel and Dime" process. Furthermore, while there was very little data to enter for the W-2Gs, the process was very slow taking an average of 8 minutes per W-2G to enter - I had 17 entries therefore the process of entering the W-2Gs took more than 2 hours! Never again will I use TurboTax Deluxe. Instead I will be using a local tax professional.
Date published: 2022-04-13
All TurboTax® Offerings Reviews - Page 1844
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo tax is awesome had small issue and was resolved quickly with chat feature
Date published: 2022-04-13
Rated 1 out of 5 by from No sense of urgency or consideration It would take 2-4 days to receive a response. And you had to ask the questions because there was no sense of urgency or initiative taken. I truly felt like just another calculation of her day. I spent time ensuring I uploaded every document, and days later she requested the same documents because she couldn't be bothered to look at what I already did. Couldn't care less about deadlines or looking for the maximum benefits. I had to file due to time constraints, but honestly think they were done incorrectly so I have to have someone else look at them costing more money. Ridiculous. I used to use turbo tax every year but once I got a business it was too hard for me, so I started having someone due them. Unfortunately she couldn't fit me in this year so I came back to turbotax. I won't make the same mistake again.
Date published: 2022-04-13
Rated 5 out of 5 by from Turbo tax is great and easy to use Answered all my questions and made the process as easy as possible Great experience again
Date published: 2022-04-13
Rated 5 out of 5 by from TURBO TAX IS AWESOME FAST, QUICK, THOROUGH LOVE THE TAX EXPERT, great experience works every time
Date published: 2022-04-13
Rated 5 out of 5 by from I love filing with Turbotax. I've been using Turbotax for many years and love it. It walks me through everything and when I have questions I find the help very useful.
Date published: 2022-04-13
Rated 5 out of 5 by from Turbo Tax is AWESOME Tax Expert was a great help addressing and solving the problem I had. Thank you!
Date published: 2022-04-13
Rated 5 out of 5 by from I Love Turbo Tax. So efficient, thorough, accurate Wonderfully guided experience. It did throw me into a standardized category involuntarily and I had to search to find how to change it back to Itemized, but it got done! Customer service was excellent and patient. I had to call with other issues.
Date published: 2022-04-13
Rated 5 out of 5 by from Timely and knowledgable Turbo Tax Experts!!! Ryan was excellent in helping me get an additional $2000 in refund money.
Date published: 2022-04-13
Rated 5 out of 5 by from TURBO TAX IS AWESOME! I used Turbo Tax for more than 10 years and I will never change to another program Turbo Tax has all you need to file your taxes. It is Awesome!
Date published: 2022-04-13
Rated 1 out of 5 by from Never Again Not happy with the way TurboTax Deluxe handled the fact that I had W-2Gs from a state other than my home state. Even though TurboTax Deluxe ultimately did not file a return for the state where I received the W-2Gs the TurboTax Deluxe handling established the W-2G issued state as the primary state and forced me to additionally buy my home state for $45 + tax and charged me $25 to e-file in my home state. I call it a "Nickel and Dime" process. Furthermore, while there was very little data to enter for the W-2Gs, the process was very slow taking an average of 8 minutes per W-2G to enter - I had 17 entries therefore the process of entering the W-2Gs took more than 2 hours! Never again will I use TurboTax Deluxe. Instead I will be using a local tax professional.
Date published: 2022-04-13
All TurboTax® Offerings Reviews - Page 1844