TURBOTAX CUSTOMER REVIEWS

TurboTax Self-Employed Reviews

Perfect for personal and small business income and expenses, TurboTax Self-Employed searches for industry-specific deductions and covers industries like rideshare, independent contractor, online sales, person or professional
services and more.

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Rated 5 out of 5 by from Tremendous Service I found the TurboTax service to be very much more reliable than I imagined. My tax expert Shelly was great in tackling my taxes and addressing questions I had concerning NC taxes. I would highly recommend TurboTax to anybody that can’t see a local tax expert.
Date published: 2022-04-12
Rated 5 out of 5 by from Turbo Tax handled my return very efficiently I had a great experience, and I was done in a matter of minutes.
Date published: 2022-04-12
Rated 1 out of 5 by from Rejected by AGI 2 years in a row Rejected by AGI 2 years in a row. Now I have to print 63 pages and mail it in like last year. There needs to be an alternate way other than AGI. I want my money back.
Date published: 2022-04-12
Rated 5 out of 5 by from Turbo Tax is awesome I had a great experience. IT took a little longer than expected but great.
Date published: 2022-04-12
Rated 1 out of 5 by from i HAVE USED TURBO TAX FOR MANY MANY YEARS. I purchased Turbo Tax Deluxe for $69 and then i found out i had to pay $25 to file my state tax. I could have got this kind of a deal at HR Block It was supposed to be included for free
Date published: 2022-04-12
Rated 1 out of 5 by from This was not a great experience I put a more lengthy review in the app, but essentially my expert was not responsive and was offended at my desire to understand every detail about the return. The experience was unprofessional and I will not be using it again.
Date published: 2022-04-12
Rated 5 out of 5 by from Turbo tax is highly recommended! I love how everything is quick, easy to access, stores all my information, let’s me walk away and come back, pick up where I left off!
Date published: 2022-04-12
Rated 5 out of 5 by from TurboTax was great for me Shay was Courteous to me even though I was having a hard time getting info to her because of my being computer illiterate
Date published: 2022-04-12
Rated 5 out of 5 by from Turbo Tax Live Working with Turbo Tax full service has been great, easy and worth every cent. I was able to handle it all while travel around the world.
Date published: 2022-04-12
Rated 1 out of 5 by from Full Service Package Disappointment I have used Turbo Tax for the last 5 years and have typically filed myself. However, this year I moved to a new state for a new job and purchased my first home and car along the way. I input all my information myself, as usual, but at the end wanted to be sure everything was correct so I upgraded to the expensive Full Service package. This resulted in me having to re-provide all the information I had already input to TT just to arrive at the same place. While I was pleased to have see the same end result (shows I correctly added all info) I did not receive any explanation or detail on my questions about the new House, Car, Job and State. I truly feel the upgrade was a rip-off and I would caution others against purchasing. Due to the poor experience I do plan to look elsewhere next year to file my return.
Date published: 2022-04-12
All TurboTax® Offerings Reviews - Page 1828
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Tremendous Service I found the TurboTax service to be very much more reliable than I imagined. My tax expert Shelly was great in tackling my taxes and addressing questions I had concerning NC taxes. I would highly recommend TurboTax to anybody that can’t see a local tax expert.
Date published: 2022-04-12
Rated 5 out of 5 by from Turbo Tax handled my return very efficiently I had a great experience, and I was done in a matter of minutes.
Date published: 2022-04-12
Rated 1 out of 5 by from Rejected by AGI 2 years in a row Rejected by AGI 2 years in a row. Now I have to print 63 pages and mail it in like last year. There needs to be an alternate way other than AGI. I want my money back.
Date published: 2022-04-12
Rated 5 out of 5 by from Turbo Tax is awesome I had a great experience. IT took a little longer than expected but great.
Date published: 2022-04-12
Rated 1 out of 5 by from i HAVE USED TURBO TAX FOR MANY MANY YEARS. I purchased Turbo Tax Deluxe for $69 and then i found out i had to pay $25 to file my state tax. I could have got this kind of a deal at HR Block It was supposed to be included for free
Date published: 2022-04-12
Rated 1 out of 5 by from This was not a great experience I put a more lengthy review in the app, but essentially my expert was not responsive and was offended at my desire to understand every detail about the return. The experience was unprofessional and I will not be using it again.
Date published: 2022-04-12
Rated 5 out of 5 by from Turbo tax is highly recommended! I love how everything is quick, easy to access, stores all my information, let’s me walk away and come back, pick up where I left off!
Date published: 2022-04-12
Rated 5 out of 5 by from TurboTax was great for me Shay was Courteous to me even though I was having a hard time getting info to her because of my being computer illiterate
Date published: 2022-04-12
Rated 5 out of 5 by from Turbo Tax Live Working with Turbo Tax full service has been great, easy and worth every cent. I was able to handle it all while travel around the world.
Date published: 2022-04-12
Rated 1 out of 5 by from Full Service Package Disappointment I have used Turbo Tax for the last 5 years and have typically filed myself. However, this year I moved to a new state for a new job and purchased my first home and car along the way. I input all my information myself, as usual, but at the end wanted to be sure everything was correct so I upgraded to the expensive Full Service package. This resulted in me having to re-provide all the information I had already input to TT just to arrive at the same place. While I was pleased to have see the same end result (shows I correctly added all info) I did not receive any explanation or detail on my questions about the new House, Car, Job and State. I truly feel the upgrade was a rip-off and I would caution others against purchasing. Due to the poor experience I do plan to look elsewhere next year to file my return.
Date published: 2022-04-12
All TurboTax® Offerings Reviews - Page 1828