TURBOTAX CUSTOMER REVIEWS
TurboTax Self-Employed Reviews
Perfect for personal and small business income and expenses, TurboTax Self-Employed searches for industry-specific deductions and covers industries like rideshare, independent contractor, online sales, person or professional
services and more.
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 1 out of 5 by
JackB5 from
Unexpected charge
I was charged $200 out of nowhere. Did not understand that was what i was doing
Date published: 2022-04-13
Rated 5 out of 5 by
Tassagh from
Why use an expensive CPA
If you use a CPA, they will ask you the same questions Turbo Tax asks you and then they will put the answers into their software and charge you a lot more for a fancy print out. Use Turbotax
Date published: 2022-04-13
Rated 3 out of 5 by
EmLee2459 from
Sucks on IL State Taxes
Could not access to IL Form ICR even though real estate taxes itemized on federal return. Kept getting errors and could not back into it. At least, I could print for easier filing with state. Waste of the extra $ 10
Date published: 2022-04-13
Rated 2 out of 5 by
GinaTate2 from
Change is not always good
I have never had such a hard time filing my taxes. I should not have been rejected at all but got rejected twice because I was not alerted by TT. Also, it was super confusing this year!
Date published: 2022-04-13
Rated 3 out of 5 by
Melissanco from
so-so
I was a little disappointed in the software this year as it offered upgrades often and charged an extra $39 to pay the filing fees with my return. When I tried to remove the additional charge and pay upfront it was very difficult to figure out how to do it!
Date published: 2022-04-13
Rated 5 out of 5 by
Mickey S from
Turbo Tax was Great!
I've heard of Turbo Tax for many years and was always hesitant to use it. Too complicated. Too time consuming. Fear of getting it wrong and being audited. I was running short on time, so I decided to give it a try. Turbo Tax offered help from a tax expert to review our return, so I figured if I got stuck I would have some help. What I really liked was how easy it was to go through. The website is super easy to read and manage. Turbo tax provided explanations for every field that needed to be filled. It took a few nights and several hours to get through, but I never got to a point of being overwhelmed or stuck. I always felt like I was making progress. Overall it was a great experience and will be doing my own taxes going forward!
Date published: 2022-04-13
Rated 5 out of 5 by
kaila40 from
turbotax awesome
I have been using y'all for 3 years and have not been disappointed.
Date published: 2022-04-13
Rated 5 out of 5 by
Deb0603 from
I was pleased with the CD and the expert help.
Experience with live expert was perfect! The expert handled my problem perfectly.
Date published: 2022-04-13
Rated 3 out of 5 by
MawRE from
Turbo Tax Needs Improvement
Always satisfied with TT Premier ~ UNTIL the end. Trying to arrange payment to file State return on my credit card is such an aggravation ! Called the number for "help". She did not know how to help me. Had to hang up, go back and finally figured it out myself ! BAD experience !!!!!
Date published: 2022-04-13
Rated 5 out of 5 by
Jomama 12 from
Im done it was great and awesome
Very nice experts to help you if you get stuck and you just want to scream
All TurboTax® Offerings Reviews - Page 1732
Date published: 2022-04-13
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 1 out of 5 by
JackB5 from
Unexpected charge
I was charged $200 out of nowhere. Did not understand that was what i was doing
Date published: 2022-04-13
Rated 5 out of 5 by
Tassagh from
Why use an expensive CPA
If you use a CPA, they will ask you the same questions Turbo Tax asks you and then they will put the answers into their software and charge you a lot more for a fancy print out. Use Turbotax
Date published: 2022-04-13
Rated 3 out of 5 by
EmLee2459 from
Sucks on IL State Taxes
Could not access to IL Form ICR even though real estate taxes itemized on federal return. Kept getting errors and could not back into it. At least, I could print for easier filing with state. Waste of the extra $ 10
Date published: 2022-04-13
Rated 2 out of 5 by
GinaTate2 from
Change is not always good
I have never had such a hard time filing my taxes. I should not have been rejected at all but got rejected twice because I was not alerted by TT. Also, it was super confusing this year!
Date published: 2022-04-13
Rated 3 out of 5 by
Melissanco from
so-so
I was a little disappointed in the software this year as it offered upgrades often and charged an extra $39 to pay the filing fees with my return. When I tried to remove the additional charge and pay upfront it was very difficult to figure out how to do it!
Date published: 2022-04-13
Rated 5 out of 5 by
Mickey S from
Turbo Tax was Great!
I've heard of Turbo Tax for many years and was always hesitant to use it. Too complicated. Too time consuming. Fear of getting it wrong and being audited. I was running short on time, so I decided to give it a try. Turbo Tax offered help from a tax expert to review our return, so I figured if I got stuck I would have some help. What I really liked was how easy it was to go through. The website is super easy to read and manage. Turbo tax provided explanations for every field that needed to be filled. It took a few nights and several hours to get through, but I never got to a point of being overwhelmed or stuck. I always felt like I was making progress. Overall it was a great experience and will be doing my own taxes going forward!
Date published: 2022-04-13
Rated 5 out of 5 by
kaila40 from
turbotax awesome
I have been using y'all for 3 years and have not been disappointed.
Date published: 2022-04-13
Rated 5 out of 5 by
Deb0603 from
I was pleased with the CD and the expert help.
Experience with live expert was perfect! The expert handled my problem perfectly.
Date published: 2022-04-13
Rated 3 out of 5 by
MawRE from
Turbo Tax Needs Improvement
Always satisfied with TT Premier ~ UNTIL the end. Trying to arrange payment to file State return on my credit card is such an aggravation ! Called the number for "help". She did not know how to help me. Had to hang up, go back and finally figured it out myself ! BAD experience !!!!!
Date published: 2022-04-13
Rated 5 out of 5 by
Jomama 12 from
Im done it was great and awesome
Very nice experts to help you if you get stuck and you just want to scream
All TurboTax® Offerings Reviews - Page 1732
Date published: 2022-04-13