TURBOTAX CUSTOMER REVIEWS

TurboTax Self-Employed Reviews

Perfect for personal and small business income and expenses, TurboTax Self-Employed searches for industry-specific deductions and covers industries like rideshare, independent contractor, online sales, person or professional
services and more.

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Rated 5 out of 5 by from Jocelyn was excellent, very communicative. I'm so happy we ended up with Jocelyn as our tax pro. We were assigned a different person at first and that person didn't reply to messages, would not call me when I asked him to. When I got the message that we had been reassigned to Jocelyn and she actually called me on the first day, I was so grateful. She made a stressful situation a little more comfortable and I appreciate her so much for that. She was fast, got the return done in less than a week when the other person was working on it for almost 3 weeks. Jocelyn was my hero and I can't thank her enough.
Date published: 2022-04-13
Rated 1 out of 5 by from Horrible! They trick you at the end!!! Horrible experience! Usually I file with FreeTaxUSA but wanted to try turbotax since they partnered with Robinhood.. I DIDNT get the $20 coupon they offered AND they tricked me at the end to charge me $80 whilst with FreeTaxUSA they never charge me
Date published: 2022-04-13
Rated 3 out of 5 by from review Overall it was a easy tax filing experience. I will be using them in the future.
Date published: 2022-04-13
Rated 5 out of 5 by from Great Experience I was able to easily upload all of our documents and then from there everything was handled! Chat area between myself and tax expert was user friendly and convenient.
Date published: 2022-04-13
Rated 5 out of 5 by from so much better than doing it solo really appreciated the help from the experts and teh plain language instructions on the screen
Date published: 2022-04-13
Rated 1 out of 5 by from Charges to much especially for return customers I believe that it should be a bigger discount for people that has returning and their There should be other options for people to get a bit better and bigger refund
Date published: 2022-04-13
Rated 3 out of 5 by from SOME CONFUSION ALTHOUGH MY DELUXE INCLUDED STATE RETURN, I HAD TO MAKE 2 PAYMENTS TO ACTUALLY FILE THE STATE RETURN. NOT SURE I NEEDED TO PAY THE 45$ FEE.
Date published: 2022-04-13
Rated 5 out of 5 by from Never fails User for over 25 years. Once you get the hang of it, there is no sense in going to a tax preparer -- unless you have complicated issues, of course.
Date published: 2022-04-13
Rated 5 out of 5 by from turbo tax is Awesone Very user friendly, informative and I will use again.
Date published: 2022-04-13
Rated 5 out of 5 by from turbo tax is so easy to use I like the fact, that if you are not sure how to answer a question the product will make suggestion.
Date published: 2022-04-13
All TurboTax® Offerings Reviews - Page 1715
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Jocelyn was excellent, very communicative. I'm so happy we ended up with Jocelyn as our tax pro. We were assigned a different person at first and that person didn't reply to messages, would not call me when I asked him to. When I got the message that we had been reassigned to Jocelyn and she actually called me on the first day, I was so grateful. She made a stressful situation a little more comfortable and I appreciate her so much for that. She was fast, got the return done in less than a week when the other person was working on it for almost 3 weeks. Jocelyn was my hero and I can't thank her enough.
Date published: 2022-04-13
Rated 1 out of 5 by from Horrible! They trick you at the end!!! Horrible experience! Usually I file with FreeTaxUSA but wanted to try turbotax since they partnered with Robinhood.. I DIDNT get the $20 coupon they offered AND they tricked me at the end to charge me $80 whilst with FreeTaxUSA they never charge me
Date published: 2022-04-13
Rated 3 out of 5 by from review Overall it was a easy tax filing experience. I will be using them in the future.
Date published: 2022-04-13
Rated 5 out of 5 by from Great Experience I was able to easily upload all of our documents and then from there everything was handled! Chat area between myself and tax expert was user friendly and convenient.
Date published: 2022-04-13
Rated 5 out of 5 by from so much better than doing it solo really appreciated the help from the experts and teh plain language instructions on the screen
Date published: 2022-04-13
Rated 1 out of 5 by from Charges to much especially for return customers I believe that it should be a bigger discount for people that has returning and their There should be other options for people to get a bit better and bigger refund
Date published: 2022-04-13
Rated 3 out of 5 by from SOME CONFUSION ALTHOUGH MY DELUXE INCLUDED STATE RETURN, I HAD TO MAKE 2 PAYMENTS TO ACTUALLY FILE THE STATE RETURN. NOT SURE I NEEDED TO PAY THE 45$ FEE.
Date published: 2022-04-13
Rated 5 out of 5 by from Never fails User for over 25 years. Once you get the hang of it, there is no sense in going to a tax preparer -- unless you have complicated issues, of course.
Date published: 2022-04-13
Rated 5 out of 5 by from turbo tax is Awesone Very user friendly, informative and I will use again.
Date published: 2022-04-13
Rated 5 out of 5 by from turbo tax is so easy to use I like the fact, that if you are not sure how to answer a question the product will make suggestion.
Date published: 2022-04-13
All TurboTax® Offerings Reviews - Page 1715