TURBOTAX CUSTOMER REVIEWS

TurboTax Self-Employed Reviews

Perfect for personal and small business income and expenses, TurboTax Self-Employed searches for industry-specific deductions and covers industries like rideshare, independent contractor, online sales, person or professional
services and more.

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Rated 5 out of 5 by from Just what I needed I moved so I had to file for multiple states. TurboTax made it fast and easy.
Date published: 2022-10-14
Rated 3 out of 5 by from Used for years but next year i use something else I have used Turbo Tax for years and been very happy with it but this year, it was very glitchy when it came to putting in figures for the house I rented. I had converted my house to a rental last year and the language and questions were not quite precise and it did not do all the prorations quite correctly.
Date published: 2022-10-14
Rated 2 out of 5 by from E Filing issues E filing repeatidly rejeceted by IRS Turbo Tax software not up to date with IRS e filing instructions
Date published: 2022-10-14
Rated 3 out of 5 by from I want MORE user friendly I need a better user friendly search. After my review, I wanted to go back and apply my refund to next year - I spent way too long trying to find it. Yes I am older, but I do read.
Date published: 2022-10-14
Rated 4 out of 5 by from Overall good product We have used TurboTax each year for over a decade. It has been a great product; easy to use with intuitive features. This year's experience, though, has been a bit of a disappointment in that while completing parts of the business sections the software did not allow us to properly categorize our S-Corp but rather continued to show it as a partnership. Even though we deleted & reentered the info each time it continued to show it as a partnership. We entered all our info as well as we could and filed by mail anyway since we were near the deadline adding a note of explanation with our return. We do plan to use TT again next year but do hope this problem will be addressed and corrected.
Date published: 2022-10-14
Rated 5 out of 5 by from The One Stop Shop The best service you could ask for! Turbo Tax is TOP NOTCH!
Date published: 2022-10-14
Rated 5 out of 5 by from turbo tax was simple to use Live expert Ana was very helpful. She answer every question I ask.
Date published: 2022-10-14
Rated 1 out of 5 by from Unacceptable I have been trying to get this wrapped up and filed for over a week. It was supposed to take a few hours according to the info when I signed up. I don't blame this on the tax expert but on software problems that surfaced when trying to submit this review. I paused the ad blocker software but it still says I have to pause the ad blocker and it wont proceed until I complete the review.
Date published: 2022-10-14
Rated 4 out of 5 by from TurboTax '22 Home & Business Excellent Features Helped me to navigate different file status upon moving to new state. Helpful Articles and online assistance as well. Been using for over 20 + years, and they keep improving as the tax codes changes.
Date published: 2022-10-14
Rated 2 out of 5 by from glitchy In the 2021 version of TT, every time my data was automatically saved by the program, I got bounced out and returned to my desktop screen. I would then have to manually renavigate to the program (which was still operating in the background). This would be fine if it happened once or twice, but it literally happened dozens, scores, probably over 100 times during the course of completing my return. An annoying and entirely preventable glitch.
Date published: 2022-10-14
All TurboTax® Offerings Reviews - Page 171
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Just what I needed I moved so I had to file for multiple states. TurboTax made it fast and easy.
Date published: 2022-10-14
Rated 3 out of 5 by from Used for years but next year i use something else I have used Turbo Tax for years and been very happy with it but this year, it was very glitchy when it came to putting in figures for the house I rented. I had converted my house to a rental last year and the language and questions were not quite precise and it did not do all the prorations quite correctly.
Date published: 2022-10-14
Rated 2 out of 5 by from E Filing issues E filing repeatidly rejeceted by IRS Turbo Tax software not up to date with IRS e filing instructions
Date published: 2022-10-14
Rated 3 out of 5 by from I want MORE user friendly I need a better user friendly search. After my review, I wanted to go back and apply my refund to next year - I spent way too long trying to find it. Yes I am older, but I do read.
Date published: 2022-10-14
Rated 4 out of 5 by from Overall good product We have used TurboTax each year for over a decade. It has been a great product; easy to use with intuitive features. This year's experience, though, has been a bit of a disappointment in that while completing parts of the business sections the software did not allow us to properly categorize our S-Corp but rather continued to show it as a partnership. Even though we deleted & reentered the info each time it continued to show it as a partnership. We entered all our info as well as we could and filed by mail anyway since we were near the deadline adding a note of explanation with our return. We do plan to use TT again next year but do hope this problem will be addressed and corrected.
Date published: 2022-10-14
Rated 5 out of 5 by from The One Stop Shop The best service you could ask for! Turbo Tax is TOP NOTCH!
Date published: 2022-10-14
Rated 5 out of 5 by from turbo tax was simple to use Live expert Ana was very helpful. She answer every question I ask.
Date published: 2022-10-14
Rated 1 out of 5 by from Unacceptable I have been trying to get this wrapped up and filed for over a week. It was supposed to take a few hours according to the info when I signed up. I don't blame this on the tax expert but on software problems that surfaced when trying to submit this review. I paused the ad blocker software but it still says I have to pause the ad blocker and it wont proceed until I complete the review.
Date published: 2022-10-14
Rated 4 out of 5 by from TurboTax '22 Home & Business Excellent Features Helped me to navigate different file status upon moving to new state. Helpful Articles and online assistance as well. Been using for over 20 + years, and they keep improving as the tax codes changes.
Date published: 2022-10-14
Rated 2 out of 5 by from glitchy In the 2021 version of TT, every time my data was automatically saved by the program, I got bounced out and returned to my desktop screen. I would then have to manually renavigate to the program (which was still operating in the background). This would be fine if it happened once or twice, but it literally happened dozens, scores, probably over 100 times during the course of completing my return. An annoying and entirely preventable glitch.
Date published: 2022-10-14
All TurboTax® Offerings Reviews - Page 171