TURBOTAX CUSTOMER REVIEWS

TurboTax Self-Employed Reviews

Perfect for personal and small business income and expenses, TurboTax Self-Employed searches for industry-specific deductions and covers industries like rideshare, independent contractor, online sales, person or professional
services and more.

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Rated 1 out of 5 by from TurboTax is Garbage Gold 2nd year in the row where I ran into issues efiling. Very stressful, especially since it has happen twice. Last year I had to uninstall the software and reinstall it to work. This year I couldn't get your site to accept 3 different credit cards for state payment, so I had print it out to mail it. Garbage Gold - it is a term I coined for something that cost way more money than it is worth. After using TurboTax for decades, I am going to try TaxAct - true shame.
Date published: 2022-04-15
Rated 5 out of 5 by from Easy with professional results, Tried with an online tax system, was not happy so came here and what a difference!!! They cut my taxes by about 25%. Easy to use, and each item is explained with dialog boxes. I am very happy with this system!
Date published: 2022-04-15
Rated 5 out of 5 by from I find the software works will when following step I am continously impressed with each years software applications and step by step follow thru
Date published: 2022-04-15
Rated 5 out of 5 by from Makes Taxes Quick and Easy The help bars and information make it easier to compile tax information. I have been using it for 5 years and will continue to use it! Thank you Turbo Tax!!!
Date published: 2022-04-15
Rated 5 out of 5 by from better and improved better and improved will continue to use holy cow...
Date published: 2022-04-15
Rated 1 out of 5 by from What a waste I took all that time to answer the questions and it kept being rejected by IRS and State. And I paid $25 to file with the state in addition to the purchase price.
Date published: 2022-04-15
Rated 5 out of 5 by from Turbo Tax is excellent Had minor set backs but Alex in Chat assit helped me to get things done
Date published: 2022-04-15
Rated 5 out of 5 by from Help My Tax Anxiety!! I've always heard about turbotax but never used it. Decided to try it this time vs going to a live tax preparer who in my personal opinion overcharges. I admit I was feeling overwhelmed when I started but the instructions really helped & calmed my anxiety. Fingers crossed everything is all correct since I followed, entered, and provided all info to the best of my knowledge. Looking forward to using them again & sharing with others the process.
Date published: 2022-04-15
Rated 5 out of 5 by from I love Turbo Tax I actually enjoy doing my taxes now. No appointments are needed to file and you don't have to deal with other people standing around listening to the conversation. The ease of using Tubo Tax is just great.
Date published: 2022-04-15
Rated 2 out of 5 by from TurboTax needs some work, sorry. After many, many years of using TurboTax, this is the first time I encountered a serious bug or two. I was using EasyStep. When I got to the end of the Federal Return, I noticed some items weren't reported. No problem, I could go back, as I've done in previous versions. 1. EVERY SINGLE TIME I would edit a section, I would end up re-answering the bit about the COVID checks. Every single time. Add a new 1099Div, then re-answer that Yes, the $2800 was what I expected. Add a new 1099INT, re-answer. Constantly. 2. The import of TDAmeritrade 1099s just failed. Wouldn't work. Had to enter manually. First time that ever happened, since 2003. 3. Finally, when I tried to eFile, I got the infamous "validation failed, you might have to mail in your return". What? What? So I tried the update suggestion. No problem, Turbotax said, all updated. Finally, I did a complete shut down, then re-installed Monterey (Mac OS), then re-installed Turbo Tax from the CD, then hit the updates, which actually did something. It all worked after that and I got eFile to work. Not impressed with this version.
Date published: 2022-04-15
All TurboTax® Offerings Reviews - Page 1655
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from TurboTax is Garbage Gold 2nd year in the row where I ran into issues efiling. Very stressful, especially since it has happen twice. Last year I had to uninstall the software and reinstall it to work. This year I couldn't get your site to accept 3 different credit cards for state payment, so I had print it out to mail it. Garbage Gold - it is a term I coined for something that cost way more money than it is worth. After using TurboTax for decades, I am going to try TaxAct - true shame.
Date published: 2022-04-15
Rated 5 out of 5 by from Easy with professional results, Tried with an online tax system, was not happy so came here and what a difference!!! They cut my taxes by about 25%. Easy to use, and each item is explained with dialog boxes. I am very happy with this system!
Date published: 2022-04-15
Rated 5 out of 5 by from I find the software works will when following step I am continously impressed with each years software applications and step by step follow thru
Date published: 2022-04-15
Rated 5 out of 5 by from Makes Taxes Quick and Easy The help bars and information make it easier to compile tax information. I have been using it for 5 years and will continue to use it! Thank you Turbo Tax!!!
Date published: 2022-04-15
Rated 5 out of 5 by from better and improved better and improved will continue to use holy cow...
Date published: 2022-04-15
Rated 1 out of 5 by from What a waste I took all that time to answer the questions and it kept being rejected by IRS and State. And I paid $25 to file with the state in addition to the purchase price.
Date published: 2022-04-15
Rated 5 out of 5 by from Turbo Tax is excellent Had minor set backs but Alex in Chat assit helped me to get things done
Date published: 2022-04-15
Rated 5 out of 5 by from Help My Tax Anxiety!! I've always heard about turbotax but never used it. Decided to try it this time vs going to a live tax preparer who in my personal opinion overcharges. I admit I was feeling overwhelmed when I started but the instructions really helped & calmed my anxiety. Fingers crossed everything is all correct since I followed, entered, and provided all info to the best of my knowledge. Looking forward to using them again & sharing with others the process.
Date published: 2022-04-15
Rated 5 out of 5 by from I love Turbo Tax I actually enjoy doing my taxes now. No appointments are needed to file and you don't have to deal with other people standing around listening to the conversation. The ease of using Tubo Tax is just great.
Date published: 2022-04-15
Rated 2 out of 5 by from TurboTax needs some work, sorry. After many, many years of using TurboTax, this is the first time I encountered a serious bug or two. I was using EasyStep. When I got to the end of the Federal Return, I noticed some items weren't reported. No problem, I could go back, as I've done in previous versions. 1. EVERY SINGLE TIME I would edit a section, I would end up re-answering the bit about the COVID checks. Every single time. Add a new 1099Div, then re-answer that Yes, the $2800 was what I expected. Add a new 1099INT, re-answer. Constantly. 2. The import of TDAmeritrade 1099s just failed. Wouldn't work. Had to enter manually. First time that ever happened, since 2003. 3. Finally, when I tried to eFile, I got the infamous "validation failed, you might have to mail in your return". What? What? So I tried the update suggestion. No problem, Turbotax said, all updated. Finally, I did a complete shut down, then re-installed Monterey (Mac OS), then re-installed Turbo Tax from the CD, then hit the updates, which actually did something. It all worked after that and I got eFile to work. Not impressed with this version.
Date published: 2022-04-15
All TurboTax® Offerings Reviews - Page 1655