TURBOTAX CUSTOMER REVIEWS

TurboTax Self-Employed Reviews

Perfect for personal and small business income and expenses, TurboTax Self-Employed searches for industry-specific deductions and covers industries like rideshare, independent contractor, online sales, person or professional
services and more.

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Rated 4 out of 5 by from Every year I am charged to file my State I have been using Turbo Tax for several years. Each year I purchase the software with the promise that I can file 5 federal taxes and one state return for free. I typically use all 5 e-files and I have never received a free state filing. It is a bit disappointing. Does anyone else have this problem??
Date published: 2022-04-15
Rated 4 out of 5 by from Turbo Tax is OK Turbo Tax is great for simple returns. It is only good for more complicated returns. The interview asks pertinent questions, but sometimes they are too specific and sometimes they're not specific enough. Not all situations have simple answers. When the questions are good, TurboTax makes the whole process go so quickly - it's great! But the your situation isn't addressed exactly, it can be quite frustrating. I've found answers by questioning the TurboTax community of users. They're especially helpful when TurboTax says they've found a problem, but they just show you an inserted picture of a small portion of the filled out tax form, without specifically telling you what info is missing! Again, quite frustrating. If one of the users can explain what's missing rather easily, it seems to me that TurboTax should be able to explain it also. But I've been using it for years now, and basically it's fine for returns that aren't excessively complicated.
Date published: 2022-04-15
Rated 2 out of 5 by from Extra Fees for everything Extra Fees for everything. It's like flying a lost cost airline. Especially annoying after all the ads about free free free. Also annoying that my bank pushes TurboTax, but isn't one that you connect with to load forms (going to bring that up with them, too).
Date published: 2022-04-15
Rated 5 out of 5 by from TurboTax-THE BEST! I have used TurboTax for years and years and years and never had one issue. I love this application!
Date published: 2022-04-15
Rated 5 out of 5 by from Love Turbo Tax Easy to follow. Promps available to get questions answered which is extremely helpful.
Date published: 2022-04-15
Rated 5 out of 5 by from I love turbo tax!!! The experience was good. I think it would be better if you could actually see your tax forms as you go. Over all I liked it.
Date published: 2022-04-15
Rated 4 out of 5 by from Easy place to file on your own Questions and pcitures help to go through the process . Very user friendly user
Date published: 2022-04-15
Rated 5 out of 5 by from Turbo Tax is outstanding We have used Turbo Tax for years because everything is checked and corrected to make sure you pay the least amount of tax or receive the most refund.
Date published: 2022-04-15
Rated 5 out of 5 by from Easy to use Comprehensive, and easy to use. Recommended to friends
Date published: 2022-04-15
Rated 1 out of 5 by from Sucks Sucks. Don't like what I say, stop asking stupid questions!!!
Date published: 2022-04-15
All TurboTax® Offerings Reviews - Page 1648
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Every year I am charged to file my State I have been using Turbo Tax for several years. Each year I purchase the software with the promise that I can file 5 federal taxes and one state return for free. I typically use all 5 e-files and I have never received a free state filing. It is a bit disappointing. Does anyone else have this problem??
Date published: 2022-04-15
Rated 4 out of 5 by from Turbo Tax is OK Turbo Tax is great for simple returns. It is only good for more complicated returns. The interview asks pertinent questions, but sometimes they are too specific and sometimes they're not specific enough. Not all situations have simple answers. When the questions are good, TurboTax makes the whole process go so quickly - it's great! But the your situation isn't addressed exactly, it can be quite frustrating. I've found answers by questioning the TurboTax community of users. They're especially helpful when TurboTax says they've found a problem, but they just show you an inserted picture of a small portion of the filled out tax form, without specifically telling you what info is missing! Again, quite frustrating. If one of the users can explain what's missing rather easily, it seems to me that TurboTax should be able to explain it also. But I've been using it for years now, and basically it's fine for returns that aren't excessively complicated.
Date published: 2022-04-15
Rated 2 out of 5 by from Extra Fees for everything Extra Fees for everything. It's like flying a lost cost airline. Especially annoying after all the ads about free free free. Also annoying that my bank pushes TurboTax, but isn't one that you connect with to load forms (going to bring that up with them, too).
Date published: 2022-04-15
Rated 5 out of 5 by from TurboTax-THE BEST! I have used TurboTax for years and years and years and never had one issue. I love this application!
Date published: 2022-04-15
Rated 5 out of 5 by from Love Turbo Tax Easy to follow. Promps available to get questions answered which is extremely helpful.
Date published: 2022-04-15
Rated 5 out of 5 by from I love turbo tax!!! The experience was good. I think it would be better if you could actually see your tax forms as you go. Over all I liked it.
Date published: 2022-04-15
Rated 4 out of 5 by from Easy place to file on your own Questions and pcitures help to go through the process . Very user friendly user
Date published: 2022-04-15
Rated 5 out of 5 by from Turbo Tax is outstanding We have used Turbo Tax for years because everything is checked and corrected to make sure you pay the least amount of tax or receive the most refund.
Date published: 2022-04-15
Rated 5 out of 5 by from Easy to use Comprehensive, and easy to use. Recommended to friends
Date published: 2022-04-15
Rated 1 out of 5 by from Sucks Sucks. Don't like what I say, stop asking stupid questions!!!
Date published: 2022-04-15
All TurboTax® Offerings Reviews - Page 1648