TURBOTAX CUSTOMER REVIEWS

TurboTax Self-Employed Reviews

Perfect for personal and small business income and expenses, TurboTax Self-Employed searches for industry-specific deductions and covers industries like rideshare, independent contractor, online sales, person or professional
services and more.

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Rated 5 out of 5 by from Very user friendly I had such a seamless process filling my taxes and felt effortless
Date published: 2022-04-14
Rated 5 out of 5 by from Turbo tax is the only way to go! Easy as 1,2,3... again. Give it a try, you won't be sorry.
Date published: 2022-04-14
Rated 1 out of 5 by from Turbo Tax 2021 had lots of mistakes. I don't recall what forms were the issue, but I did my fiance's taxes and mine using 2021 Turbo Tax, and when it got to checking the Federal Return for errors, both his and mine came up with errors on forms that I didn't even understand how to fill out. His had something to do with child tax credits (even though he has no dependents). I don't recall what issue mine had but it was also something weird that didn't make sense. ALSO one really annoying mistake was the Use Tax page. There was no option to choose "I bought stuff out of state, but paid Michigan tax on it already." It forced you to pick one of the options, but the problem was none of the options applied. Poor workforce for Turbo Tax this year or what? After this experience I'm half-tempted to do my own taxes next year or get a tax preparer that is NOT Turbo Tax. I'm now giving a "1" star instead of "2" because I'm trying to post the review and all the nicknames I choose are used already. ANNOYING.
Date published: 2022-04-14
Rated 5 out of 5 by from well done The process was easy to follow. The service made the process easy.
Date published: 2022-04-14
Rated 5 out of 5 by from So easy Easiest language to follow step by step. Very easy to import documents.
Date published: 2022-04-14
Rated 5 out of 5 by from Tania is very knowledgeable and helpful! Tania did a good job helping me with my taxes. She understood the whole situation and provided me guidance on how I can best file my taxes.
Date published: 2022-04-14
Rated 4 out of 5 by from Turbo Tax is very easy to understand very easy to use and understand every year. well worth the money
Date published: 2022-04-14
Rated 3 out of 5 by from Had to wait for a revised W2 by the time I got tha I think they should honor the original price offered when the tax return was started and not have it go up when they request more information when it is available
Date published: 2022-04-14
Rated 5 out of 5 by from easy to use thank you helped out a lot used others, this was nice. thank you very much.
Date published: 2022-04-14
Rated 2 out of 5 by from Getting Tricky On Us - Almost Lost $400 I found TurboTax to be different this year. There were a few deductions that didn't pop up for me and I had to call for help and dig deeper. I was told that those options were now only available with Premium. What the heck? No warning or notice! It was a simple business form that I almost missed until the comparison came up from last year. If I am going to need to be an accountant to catch TurboTax changes, then I may as well just hire someone to do my taxes to ensure nothing is missed. I've been using TurboTax for years but I almost missed out on $400. Plus the Child Tax Credit didn't show until after review and corrections were made. Very disappointed this year.
Date published: 2022-04-14
All TurboTax® Offerings Reviews - Page 1565
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Very user friendly I had such a seamless process filling my taxes and felt effortless
Date published: 2022-04-14
Rated 5 out of 5 by from Turbo tax is the only way to go! Easy as 1,2,3... again. Give it a try, you won't be sorry.
Date published: 2022-04-14
Rated 1 out of 5 by from Turbo Tax 2021 had lots of mistakes. I don't recall what forms were the issue, but I did my fiance's taxes and mine using 2021 Turbo Tax, and when it got to checking the Federal Return for errors, both his and mine came up with errors on forms that I didn't even understand how to fill out. His had something to do with child tax credits (even though he has no dependents). I don't recall what issue mine had but it was also something weird that didn't make sense. ALSO one really annoying mistake was the Use Tax page. There was no option to choose "I bought stuff out of state, but paid Michigan tax on it already." It forced you to pick one of the options, but the problem was none of the options applied. Poor workforce for Turbo Tax this year or what? After this experience I'm half-tempted to do my own taxes next year or get a tax preparer that is NOT Turbo Tax. I'm now giving a "1" star instead of "2" because I'm trying to post the review and all the nicknames I choose are used already. ANNOYING.
Date published: 2022-04-14
Rated 5 out of 5 by from well done The process was easy to follow. The service made the process easy.
Date published: 2022-04-14
Rated 5 out of 5 by from So easy Easiest language to follow step by step. Very easy to import documents.
Date published: 2022-04-14
Rated 5 out of 5 by from Tania is very knowledgeable and helpful! Tania did a good job helping me with my taxes. She understood the whole situation and provided me guidance on how I can best file my taxes.
Date published: 2022-04-14
Rated 4 out of 5 by from Turbo Tax is very easy to understand very easy to use and understand every year. well worth the money
Date published: 2022-04-14
Rated 3 out of 5 by from Had to wait for a revised W2 by the time I got tha I think they should honor the original price offered when the tax return was started and not have it go up when they request more information when it is available
Date published: 2022-04-14
Rated 5 out of 5 by from easy to use thank you helped out a lot used others, this was nice. thank you very much.
Date published: 2022-04-14
Rated 2 out of 5 by from Getting Tricky On Us - Almost Lost $400 I found TurboTax to be different this year. There were a few deductions that didn't pop up for me and I had to call for help and dig deeper. I was told that those options were now only available with Premium. What the heck? No warning or notice! It was a simple business form that I almost missed until the comparison came up from last year. If I am going to need to be an accountant to catch TurboTax changes, then I may as well just hire someone to do my taxes to ensure nothing is missed. I've been using TurboTax for years but I almost missed out on $400. Plus the Child Tax Credit didn't show until after review and corrections were made. Very disappointed this year.
Date published: 2022-04-14
All TurboTax® Offerings Reviews - Page 1565