TURBOTAX CUSTOMER REVIEWS

TurboTax Self-Employed Reviews

Perfect for personal and small business income and expenses, TurboTax Self-Employed searches for industry-specific deductions and covers industries like rideshare, independent contractor, online sales, person or professional
services and more.

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Rated 5 out of 5 by from 2021 Turbo Tax experience In general, TT is simple to use, as usual, especially after I have done my homework and collected all of my information first. The only confusing part is sometimes, during the review process, the things TT finds that I need to address appear to be items that TT should already have determined from the documents I loaded or the information I input. For at least one of the questions, I had NO idea what to do, and searching online did not help. It would have been VERY helpful to have a direct link to someone via Chat to ask that very specific question, as it comes minutes before I hit the 'SEND' button and make things final.
Date published: 2022-04-14
Rated 5 out of 5 by from 2021 Tax Very efficient, easy to fill. Staff available for help if needed
Date published: 2022-04-14
Rated 5 out of 5 by from Awsome Very good and easy to file. We will be using this next year too.
Date published: 2022-04-14
Rated 4 out of 5 by from TT seems more complicated this year more complicated to use. experienced a lot of back and forth
Date published: 2022-04-14
Rated 5 out of 5 by from easy Very easy to use and good explanations. The only way to do taxes
Date published: 2022-04-14
Rated 1 out of 5 by from EHHH Ive never had to pay to file but suddenly at the end it made me and added on all these fees. Very dissatisfied with services.
Date published: 2022-04-14
Rated 4 out of 5 by from Easy to use I like the site easy to use. Had trouble logging in. Had to do the long version. When I was close to the end to efile, I left site to check number. Went back and had to login again, but wouldn't except my password again. So Had to reset it again. Did like that it uploaded a lot of the info. Was very quick and easy, otherwise.
Date published: 2022-04-14
Rated 1 out of 5 by from NJ State Return Can Not Be Transmitted Electronica The New Jersey State Corp return can not be transmitted electronically, as required by the State of New Jersey. I will not be using Turbo Tax again.
Date published: 2022-04-14
Rated 3 out of 5 by from Not as deceptive as last year's instructions TurboTax fees were a bit more clear this year and the free version (I've typically filed what used to be the form 1040EZ) actually worked this time.
Date published: 2022-04-14
Rated 4 out of 5 by from Great Product Nice product and great supporting documents. One small thing i was not able to find the import link for crypto currency. I had to type
Date published: 2022-04-14
All TurboTax® Offerings Reviews - Page 1552
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from 2021 Turbo Tax experience In general, TT is simple to use, as usual, especially after I have done my homework and collected all of my information first. The only confusing part is sometimes, during the review process, the things TT finds that I need to address appear to be items that TT should already have determined from the documents I loaded or the information I input. For at least one of the questions, I had NO idea what to do, and searching online did not help. It would have been VERY helpful to have a direct link to someone via Chat to ask that very specific question, as it comes minutes before I hit the 'SEND' button and make things final.
Date published: 2022-04-14
Rated 5 out of 5 by from 2021 Tax Very efficient, easy to fill. Staff available for help if needed
Date published: 2022-04-14
Rated 5 out of 5 by from Awsome Very good and easy to file. We will be using this next year too.
Date published: 2022-04-14
Rated 4 out of 5 by from TT seems more complicated this year more complicated to use. experienced a lot of back and forth
Date published: 2022-04-14
Rated 5 out of 5 by from easy Very easy to use and good explanations. The only way to do taxes
Date published: 2022-04-14
Rated 1 out of 5 by from EHHH Ive never had to pay to file but suddenly at the end it made me and added on all these fees. Very dissatisfied with services.
Date published: 2022-04-14
Rated 4 out of 5 by from Easy to use I like the site easy to use. Had trouble logging in. Had to do the long version. When I was close to the end to efile, I left site to check number. Went back and had to login again, but wouldn't except my password again. So Had to reset it again. Did like that it uploaded a lot of the info. Was very quick and easy, otherwise.
Date published: 2022-04-14
Rated 1 out of 5 by from NJ State Return Can Not Be Transmitted Electronica The New Jersey State Corp return can not be transmitted electronically, as required by the State of New Jersey. I will not be using Turbo Tax again.
Date published: 2022-04-14
Rated 3 out of 5 by from Not as deceptive as last year's instructions TurboTax fees were a bit more clear this year and the free version (I've typically filed what used to be the form 1040EZ) actually worked this time.
Date published: 2022-04-14
Rated 4 out of 5 by from Great Product Nice product and great supporting documents. One small thing i was not able to find the import link for crypto currency. I had to type
Date published: 2022-04-14
All TurboTax® Offerings Reviews - Page 1552