TURBOTAX CUSTOMER REVIEWS

TurboTax Self-Employed Reviews

Perfect for personal and small business income and expenses, TurboTax Self-Employed searches for industry-specific deductions and covers industries like rideshare, independent contractor, online sales, person or professional
services and more.

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Rated 1 out of 5 by from MOST UNPLEASANT EXPERIENCE IN 30+ YRS FILING TAXES I AM VERY UNHAPPY!!! I'VE WASN'T ABLE TO FILE FOR FREE AS I DID LAST YEAR AND NOTHING IN MY LIFE HAS CHANGED. I BELIEVED I WAS FILING FOR FREE UNTIL THE END WHEN ALL THE HIDDEN FEES WERE FINALLY MADE OBVIOUS THEN TOLD I WOULD NEED TO START OVER TO FILE FOR FREE. VERY MISLEADING!!! FEES FOR PAYMENT METHOD ALSO HIDDEN. TURBO TAX WANTED TO CHARGE ANOTHER $39 FOR THE PAYMENT METHOD I ORIGINALLY CHOOSE, I WAS SUCCESSFUL IN GETTING RID OF THAT FEE AFTER WASTING 30 MINUTES BACKTRACKING! I WILL NEVER USE TURBO TAX AGAIN!!! WOULD GIVE 0 STARS IF IT WAS AN OPTION!!!
Date published: 2022-04-14
Rated 5 out of 5 by from Turbo Tax is the BEST! I've been using Turbo Tax as long as I can remember. I can depend on all my questions or situations to be handled in a professional manner. Thank you, Turbo Tax, for always coming through!
Date published: 2022-04-14
Rated 5 out of 5 by from The Best For Your Tax Preparation Have always used Turbo Tax and will continue to do so for years to come.
Date published: 2022-04-14
Rated 4 out of 5 by from easy & simple was nervous but went great! was easy and simple was nervous but went great! will do again next year.
Date published: 2022-04-14
Rated 5 out of 5 by from Makes it easy Convenient, good value. This is why we use TurboTax.
Date published: 2022-04-14
Rated 5 out of 5 by from Taxes done right!!! I have been a long standing, loyal, customer of Turbo tax for 20 plus years. I have never been disappointed by their service and commitment. I used more of their live help this year as my needs have grown. I can not say enough about Turbo tax. Great Job as always!!!!! Thank you to my tax preparers help, Joe.
Date published: 2022-04-14
Rated 5 out of 5 by from turbo tax and Monica were awesome! all my touches with turbo tax live full service was easy and worked around my schedule. very friendly and helped with resources to answer my questions
Date published: 2022-04-14
Rated 4 out of 5 by from Live Help Great, Forms Confusing Thank goodness for live help - the depreciation forms are very confusing but Kelly was great. It would be nice to be able to pay earlier so we can see the worksheets or be allowed to see the worksheets before paying because we needed those for Live Help.
Date published: 2022-04-14
Rated 5 out of 5 by from have and will continue to use turbo tax This was the first year to report stock. expert knew he stuff.
Date published: 2022-04-14
Rated 5 out of 5 by from The software is very user friendly. The software walks you thru each item with no problems.
Date published: 2022-04-14
All TurboTax® Offerings Reviews - Page 1513
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from MOST UNPLEASANT EXPERIENCE IN 30+ YRS FILING TAXES I AM VERY UNHAPPY!!! I'VE WASN'T ABLE TO FILE FOR FREE AS I DID LAST YEAR AND NOTHING IN MY LIFE HAS CHANGED. I BELIEVED I WAS FILING FOR FREE UNTIL THE END WHEN ALL THE HIDDEN FEES WERE FINALLY MADE OBVIOUS THEN TOLD I WOULD NEED TO START OVER TO FILE FOR FREE. VERY MISLEADING!!! FEES FOR PAYMENT METHOD ALSO HIDDEN. TURBO TAX WANTED TO CHARGE ANOTHER $39 FOR THE PAYMENT METHOD I ORIGINALLY CHOOSE, I WAS SUCCESSFUL IN GETTING RID OF THAT FEE AFTER WASTING 30 MINUTES BACKTRACKING! I WILL NEVER USE TURBO TAX AGAIN!!! WOULD GIVE 0 STARS IF IT WAS AN OPTION!!!
Date published: 2022-04-14
Rated 5 out of 5 by from Turbo Tax is the BEST! I've been using Turbo Tax as long as I can remember. I can depend on all my questions or situations to be handled in a professional manner. Thank you, Turbo Tax, for always coming through!
Date published: 2022-04-14
Rated 5 out of 5 by from The Best For Your Tax Preparation Have always used Turbo Tax and will continue to do so for years to come.
Date published: 2022-04-14
Rated 4 out of 5 by from easy & simple was nervous but went great! was easy and simple was nervous but went great! will do again next year.
Date published: 2022-04-14
Rated 5 out of 5 by from Makes it easy Convenient, good value. This is why we use TurboTax.
Date published: 2022-04-14
Rated 5 out of 5 by from Taxes done right!!! I have been a long standing, loyal, customer of Turbo tax for 20 plus years. I have never been disappointed by their service and commitment. I used more of their live help this year as my needs have grown. I can not say enough about Turbo tax. Great Job as always!!!!! Thank you to my tax preparers help, Joe.
Date published: 2022-04-14
Rated 5 out of 5 by from turbo tax and Monica were awesome! all my touches with turbo tax live full service was easy and worked around my schedule. very friendly and helped with resources to answer my questions
Date published: 2022-04-14
Rated 4 out of 5 by from Live Help Great, Forms Confusing Thank goodness for live help - the depreciation forms are very confusing but Kelly was great. It would be nice to be able to pay earlier so we can see the worksheets or be allowed to see the worksheets before paying because we needed those for Live Help.
Date published: 2022-04-14
Rated 5 out of 5 by from have and will continue to use turbo tax This was the first year to report stock. expert knew he stuff.
Date published: 2022-04-14
Rated 5 out of 5 by from The software is very user friendly. The software walks you thru each item with no problems.
Date published: 2022-04-14
All TurboTax® Offerings Reviews - Page 1513