TURBOTAX CUSTOMER REVIEWS

TurboTax Self-Employed Reviews

Perfect for personal and small business income and expenses, TurboTax Self-Employed searches for industry-specific deductions and covers industries like rideshare, independent contractor, online sales, person or professional
services and more.

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Rated 2 out of 5 by from Turbo tax double charged me I purchased the turbo tax to do at home for $70 plus tax at BJ's only to complete my taxes in NJ and find out I have to pay an additional $25 PLUS NJ STATE TAX to get the state completed. I called and Ayesha sent me links to emails about how to contact the IRS in my state. She offered me 30% off a program but I already bought the application so this was an additional fee for my state. I have relied on turbotax for the past 3 years and I have NEVER had this problem. She then said she isn't a tax preparer so I would have to contact someone in turbotax? isn't that who I called?! Very disappointed I was proud to do my taxes by myself but I will go to the tax place for someone else to complete them if I have to pay over $100 I could have had them do it for less. The sense of accomplishment is now worth it!
Date published: 2022-04-16
Rated 5 out of 5 by from Great, easy to use. Easy to follow step by step instructions. 8th year using
Date published: 2022-04-16
Rated 4 out of 5 by from Ugh taxes but not too bad with Turbotax There were a few questions where I wasn't sure what was needed but for the most part the software made taxes easy!
Date published: 2022-04-16
Rated 5 out of 5 by from I'm grateful Even though it feels a little expensive, I am so grateful for the ease of using TurboTax! It is so user-friendly and I feel like someone is holding my hand thru the process.
Date published: 2022-04-16
Rated 4 out of 5 by from TurboTax Review 2021 Ver I did not engage with an expert. The program was a little tedious for entering a simple tax return. I had a problem with a duplicate 1099-R which I could not delete. Overall the program did a very good job. I will use it in the furture!!
Date published: 2022-04-16
Rated 5 out of 5 by from great Turbo tax is always great. I have used it for years. My husband had always done this but he passed away in 2018 and I was able to easily pick it up and do it with the tips and guidance that it provides
Date published: 2022-04-16
Rated 5 out of 5 by from Easy, Fast. Accurate I have used this service for many years....Turbo Tax is all good.
Date published: 2022-04-16
Rated 5 out of 5 by from Awsome! Save me money Great service. I really like the way they walk me through step by step
Date published: 2022-04-16
Rated 5 out of 5 by from Great Tax Filing tool! TurboTax is so easy to use and navigate. The helpful hints really help in providing a precise product.
Date published: 2022-04-16
Rated 4 out of 5 by from Turbo Tax Home & Business - Not Easily Understood While in typical Turbo Tax fashion, using the software to file one's taxes is pretty straight forward. However, if you are an independent contractor, filing becomes a minor nightmare. While Turbo Tax H&B does try to minimize the pain, understanding what schedules and forms to fill out (and what those forms as asking) can leave you guessing. Now, this may be due to the complex federal tax laws that we have, but previous years weren't this annoyingly complex. Go figure. Customer support, while genuinely stellar, can only answer specifics IF they have access to your tax return, which is an extra cost. No thanks...I'll just let the software do its thing and hope for the best. Despite everything, I still say TurboTax is far better than the competition! Just wish they would INCLUDE the cost of filing your state return electronically instead of making it an added cost.
Date published: 2022-04-16
All TurboTax® Offerings Reviews - Page 1469
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Turbo tax double charged me I purchased the turbo tax to do at home for $70 plus tax at BJ's only to complete my taxes in NJ and find out I have to pay an additional $25 PLUS NJ STATE TAX to get the state completed. I called and Ayesha sent me links to emails about how to contact the IRS in my state. She offered me 30% off a program but I already bought the application so this was an additional fee for my state. I have relied on turbotax for the past 3 years and I have NEVER had this problem. She then said she isn't a tax preparer so I would have to contact someone in turbotax? isn't that who I called?! Very disappointed I was proud to do my taxes by myself but I will go to the tax place for someone else to complete them if I have to pay over $100 I could have had them do it for less. The sense of accomplishment is now worth it!
Date published: 2022-04-16
Rated 5 out of 5 by from Great, easy to use. Easy to follow step by step instructions. 8th year using
Date published: 2022-04-16
Rated 4 out of 5 by from Ugh taxes but not too bad with Turbotax There were a few questions where I wasn't sure what was needed but for the most part the software made taxes easy!
Date published: 2022-04-16
Rated 5 out of 5 by from I'm grateful Even though it feels a little expensive, I am so grateful for the ease of using TurboTax! It is so user-friendly and I feel like someone is holding my hand thru the process.
Date published: 2022-04-16
Rated 4 out of 5 by from TurboTax Review 2021 Ver I did not engage with an expert. The program was a little tedious for entering a simple tax return. I had a problem with a duplicate 1099-R which I could not delete. Overall the program did a very good job. I will use it in the furture!!
Date published: 2022-04-16
Rated 5 out of 5 by from great Turbo tax is always great. I have used it for years. My husband had always done this but he passed away in 2018 and I was able to easily pick it up and do it with the tips and guidance that it provides
Date published: 2022-04-16
Rated 5 out of 5 by from Easy, Fast. Accurate I have used this service for many years....Turbo Tax is all good.
Date published: 2022-04-16
Rated 5 out of 5 by from Awsome! Save me money Great service. I really like the way they walk me through step by step
Date published: 2022-04-16
Rated 5 out of 5 by from Great Tax Filing tool! TurboTax is so easy to use and navigate. The helpful hints really help in providing a precise product.
Date published: 2022-04-16
Rated 4 out of 5 by from Turbo Tax Home & Business - Not Easily Understood While in typical Turbo Tax fashion, using the software to file one's taxes is pretty straight forward. However, if you are an independent contractor, filing becomes a minor nightmare. While Turbo Tax H&B does try to minimize the pain, understanding what schedules and forms to fill out (and what those forms as asking) can leave you guessing. Now, this may be due to the complex federal tax laws that we have, but previous years weren't this annoyingly complex. Go figure. Customer support, while genuinely stellar, can only answer specifics IF they have access to your tax return, which is an extra cost. No thanks...I'll just let the software do its thing and hope for the best. Despite everything, I still say TurboTax is far better than the competition! Just wish they would INCLUDE the cost of filing your state return electronically instead of making it an added cost.
Date published: 2022-04-16
All TurboTax® Offerings Reviews - Page 1469