TURBOTAX CUSTOMER REVIEWS

TurboTax Self-Employed Reviews

Perfect for personal and small business income and expenses, TurboTax Self-Employed searches for industry-specific deductions and covers industries like rideshare, independent contractor, online sales, person or professional
services and more.

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Rated 5 out of 5 by from I love Turbo Tax Very easy to use and I am very happy with the product
Date published: 2022-04-15
Rated 5 out of 5 by from Way to go Turbo Ashley was such an incredible representative and guided me through with ease, understanding and a helpful attitude. Truly amazing customer service !
Date published: 2022-04-15
Rated 5 out of 5 by from Turbo tax is awesome Turbo tax is awesome and so easy to use. I've been using it for 9 years now.
Date published: 2022-04-15
Rated 5 out of 5 by from Easy Super easy to use, walk you thru everything. couldn't be easier.
Date published: 2022-04-15
Rated 5 out of 5 by from My new go to It was nice and easy. Will use it again. And tell all my friends
Date published: 2022-04-15
Rated 5 out of 5 by from Very easy to use. Turbo Tax is great for those of us who need handholding through the process every year. That is why I chose Turbo Tax every year.
Date published: 2022-04-15
Rated 5 out of 5 by from Thorough Filed with Turbo Tax last 6 years, we always receive a refund
Date published: 2022-04-15
Rated 4 out of 5 by from It was very easy and was quick It was very easy and quick to have Turbo Tax expert deal with the complexity.
Date published: 2022-04-15
Rated 3 out of 5 by from Blank Pages I've been using Turbo Tax for about 10 years now, and it has always been very easy to use. For some reason, this year was a bit different. There were several times where I would click on DONE with a section and the screen would go to a blank page. And there was no BACK button. I had to go to the top buttons and return to the beginning of the section I had completed. Consequently, it took me longer to be in the least enjoyable task of the year - TAXES. Not sure why blank pages happened, but it was not good. I will probably still use Turbo Tax again next year, but if it happens again...
Date published: 2022-04-15
Rated 1 out of 5 by from I've paid for two services for two years now I've paid for the desktop version for two years now through the annual auto-renewal plan, but it has consistently proved inferior to your online service both years. It's frustrating because I've been told I'll be refunded for the difference of payment of the two services less the one that I used. I only upgraded to this version for additional tax documentation access, due to your "tax pros" telling me it was the only way to access said forms. I will be looking for a tax preparer in the future years and I will be canceling my auto service from here forward. It's frustrating, takes hours of time to on hold while calling your "24/7" agents, and felt like it was just a giant waste of time that delayed my filing as a result.
Date published: 2022-04-15
All TurboTax® Offerings Reviews - Page 1413
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from I love Turbo Tax Very easy to use and I am very happy with the product
Date published: 2022-04-15
Rated 5 out of 5 by from Way to go Turbo Ashley was such an incredible representative and guided me through with ease, understanding and a helpful attitude. Truly amazing customer service !
Date published: 2022-04-15
Rated 5 out of 5 by from Turbo tax is awesome Turbo tax is awesome and so easy to use. I've been using it for 9 years now.
Date published: 2022-04-15
Rated 5 out of 5 by from Easy Super easy to use, walk you thru everything. couldn't be easier.
Date published: 2022-04-15
Rated 5 out of 5 by from My new go to It was nice and easy. Will use it again. And tell all my friends
Date published: 2022-04-15
Rated 5 out of 5 by from Very easy to use. Turbo Tax is great for those of us who need handholding through the process every year. That is why I chose Turbo Tax every year.
Date published: 2022-04-15
Rated 5 out of 5 by from Thorough Filed with Turbo Tax last 6 years, we always receive a refund
Date published: 2022-04-15
Rated 4 out of 5 by from It was very easy and was quick It was very easy and quick to have Turbo Tax expert deal with the complexity.
Date published: 2022-04-15
Rated 3 out of 5 by from Blank Pages I've been using Turbo Tax for about 10 years now, and it has always been very easy to use. For some reason, this year was a bit different. There were several times where I would click on DONE with a section and the screen would go to a blank page. And there was no BACK button. I had to go to the top buttons and return to the beginning of the section I had completed. Consequently, it took me longer to be in the least enjoyable task of the year - TAXES. Not sure why blank pages happened, but it was not good. I will probably still use Turbo Tax again next year, but if it happens again...
Date published: 2022-04-15
Rated 1 out of 5 by from I've paid for two services for two years now I've paid for the desktop version for two years now through the annual auto-renewal plan, but it has consistently proved inferior to your online service both years. It's frustrating because I've been told I'll be refunded for the difference of payment of the two services less the one that I used. I only upgraded to this version for additional tax documentation access, due to your "tax pros" telling me it was the only way to access said forms. I will be looking for a tax preparer in the future years and I will be canceling my auto service from here forward. It's frustrating, takes hours of time to on hold while calling your "24/7" agents, and felt like it was just a giant waste of time that delayed my filing as a result.
Date published: 2022-04-15
All TurboTax® Offerings Reviews - Page 1413