TURBOTAX CUSTOMER REVIEWS
TurboTax Self-Employed Reviews
Perfect for personal and small business income and expenses, TurboTax Self-Employed searches for industry-specific deductions and covers industries like rideshare, independent contractor, online sales, person or professional
services and more.
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 5 out of 5 by
033elena from
My fourth year returning!!
I have alway had a great expense using TurboTax. The explanations are detailed for an easy understanding of the question.
Date published: 2022-05-17
Rated 5 out of 5 by
Jane293 from
Turbo Tax made filing my taxes so easy!
Jackie was the first representative with whom I spoke, and she reviewed my documents before signing me up with tax expert Bethanie. Jackie was soooo patient. I had a missing document and had difficulty getting it downloaded. She was completely calm, patient, and very kind and helpful. Kudos to Jackie! Bethanie was equally kind and very knowledgeable. She double checked all entries and was efficient and quick. My taxes were finished in less than an hour. She was professional and personable which made my experience very favorable.
Date published: 2022-05-17
Rated 3 out of 5 by
What name can I use from
Not Impressed
This is my first year using this software. It was fairly easy to enter the information and the help screens were easy to understand. My disappointment is in the inability to E-File the returns. I had to print and snail mail the returns and with the IRS in disarray opening mail, I was afraid to snail mail anything. They are still working on 2020 mailed returns, it may be a year before they open my returns. So for that reason, I was disappointed in the product.
Date published: 2022-05-17
Rated 5 out of 5 by
MLBrisco88 from
It relieved my anxiety
Lisa was great and I'd recommend her to anyone in need
Date published: 2022-05-16
Rated 5 out of 5 by
RJS1013 from
Turbo Tax personal and Business Works Great for Me
I've never had a problem with Turbo Tax for Personal or Business.
Date published: 2022-05-16
Rated 5 out of 5 by
NYSt from
Bernadette was awesome
Bernadette was excellent, timely, responsive and overall outstanding!
Date published: 2022-05-16
Rated 4 out of 5 by
Kyosenshi from
Pretty good overall
Decided to use full service this year because we were up against a hard deadline and had several changes this past year. It took a bit longer than I expected getting all of the info and felt similar to the self service version but appreciated the help. I think next year I will continue with self service as it's a bit cheaper but the pricing is competitive with H&R block and you don't have to leave your home, so it is more convenient. I didn't like how they rush you into checkout at the end, especially if you owe and have to pay all the fees upfront. I got a message asking for payment by end of day otherwise a month's worth of work would be lost. And it took over a month for the taxes to be worked on.
Date published: 2022-05-16
Rated 5 out of 5 by
Lizziejo49 from
Turbo Tax is Great!
I have had a good experience with Turbo Tax! It has been easy and has taken very little effort on my part.
Date published: 2022-05-16
Rated 5 out of 5 by
Colt8898 from
TurboTax is Easy
TurboTax Live was an easy way to hand off my taxes and have an expert do them for me. The app makes uploading documents easy and fast.
Date published: 2022-05-16
Rated 1 out of 5 by
Turbo Fail from
NOT AT ALL HAPPY
It states we hit a click and nothing for days - turbo fail for sure
All TurboTax® Offerings Reviews - Page 138
Date published: 2022-05-16
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 5 out of 5 by
033elena from
My fourth year returning!!
I have alway had a great expense using TurboTax. The explanations are detailed for an easy understanding of the question.
Date published: 2022-05-17
Rated 5 out of 5 by
Jane293 from
Turbo Tax made filing my taxes so easy!
Jackie was the first representative with whom I spoke, and she reviewed my documents before signing me up with tax expert Bethanie. Jackie was soooo patient. I had a missing document and had difficulty getting it downloaded. She was completely calm, patient, and very kind and helpful. Kudos to Jackie! Bethanie was equally kind and very knowledgeable. She double checked all entries and was efficient and quick. My taxes were finished in less than an hour. She was professional and personable which made my experience very favorable.
Date published: 2022-05-17
Rated 3 out of 5 by
What name can I use from
Not Impressed
This is my first year using this software. It was fairly easy to enter the information and the help screens were easy to understand. My disappointment is in the inability to E-File the returns. I had to print and snail mail the returns and with the IRS in disarray opening mail, I was afraid to snail mail anything. They are still working on 2020 mailed returns, it may be a year before they open my returns. So for that reason, I was disappointed in the product.
Date published: 2022-05-17
Rated 5 out of 5 by
MLBrisco88 from
It relieved my anxiety
Lisa was great and I'd recommend her to anyone in need
Date published: 2022-05-16
Rated 5 out of 5 by
RJS1013 from
Turbo Tax personal and Business Works Great for Me
I've never had a problem with Turbo Tax for Personal or Business.
Date published: 2022-05-16
Rated 5 out of 5 by
NYSt from
Bernadette was awesome
Bernadette was excellent, timely, responsive and overall outstanding!
Date published: 2022-05-16
Rated 4 out of 5 by
Kyosenshi from
Pretty good overall
Decided to use full service this year because we were up against a hard deadline and had several changes this past year. It took a bit longer than I expected getting all of the info and felt similar to the self service version but appreciated the help. I think next year I will continue with self service as it's a bit cheaper but the pricing is competitive with H&R block and you don't have to leave your home, so it is more convenient. I didn't like how they rush you into checkout at the end, especially if you owe and have to pay all the fees upfront. I got a message asking for payment by end of day otherwise a month's worth of work would be lost. And it took over a month for the taxes to be worked on.
Date published: 2022-05-16
Rated 5 out of 5 by
Lizziejo49 from
Turbo Tax is Great!
I have had a good experience with Turbo Tax! It has been easy and has taken very little effort on my part.
Date published: 2022-05-16
Rated 5 out of 5 by
Colt8898 from
TurboTax is Easy
TurboTax Live was an easy way to hand off my taxes and have an expert do them for me. The app makes uploading documents easy and fast.
Date published: 2022-05-16
Rated 1 out of 5 by
Turbo Fail from
NOT AT ALL HAPPY
It states we hit a click and nothing for days - turbo fail for sure
All TurboTax® Offerings Reviews - Page 138
Date published: 2022-05-16