TURBOTAX CUSTOMER REVIEWS

TurboTax Self-Employed Reviews

Perfect for personal and small business income and expenses, TurboTax Self-Employed searches for industry-specific deductions and covers industries like rideshare, independent contractor, online sales, person or professional
services and more.

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Rated 4 out of 5 by from It was a struggle i the end Turbo Tax came through we used the Self employed turbo tax. Needed multiple expert advice to finally proceed with my expense and depreciation. A problem the software wasn't allowing me to proceed. In the end Michele helped out for almost an hour working through the problem.
Date published: 2022-10-16
Rated 5 out of 5 by from Turbo Tax has skilled and friendly experts My Turbo Tax expert was knowledgeable about my crypto needs
Date published: 2022-10-16
Rated 5 out of 5 by from Turbo Tax is the best Very clear and easy to use! Would never use another software!
Date published: 2022-10-16
Rated 1 out of 5 by from Terrible! My e-file was not accepted by the state and Turbotax provides no reason as to why or provides any directions on what actions to take. There is no help feature except for a useless community help site. No way to contact a human. Terrible customer service. If anyone from Intuit actually reads this, please contact me at e-mail below.
Date published: 2022-10-16
Rated 5 out of 5 by from Turbo Tax does what it is designed to do. From the start of my return to the end, the process is well thought out, comprehensive and user friendly.
Date published: 2022-10-16
Rated 3 out of 5 by from Ease of Use I have NO IDEA HOW TO FIND THESE EXPERTS. If I try to import my previous year figures the system tells me there are none to important I don't have a TurboTax account or which TurboTax account do I want to use. I freak out !!!! I have used TurboTax for over 20 years. I would also like to be able to print out a specific page as I go along. WHY?! I run a business and have to stop when someone walks in the door or calls us. I can't keep up with what I am doing. I would love to have this be just calmer for me. I would love a chat button. I pay each year for a free state file and every year I have to pay $25. to file this state form. What is free about this ? More details. As in can, I deduct my personal home condo fees, and if so where ? Better questions at the end of your survey could be Are you retired? Have you lost a spouse? Did you suffer a severe injury?
Date published: 2022-10-16
Rated 4 out of 5 by from A FEW GLITCHES Helped daughter complete her tax return. Turbo Tax did not take me to efficient entry of 1098-T information even though we had answered that we had received one. Required me to EDIT "Educational Expense Summary" to enter this information. Also, Turbo Tax message said e-filing closed on 10/15/22 although I knew IRS allowed e-filing until 10/17/22. So, I tried e-filing anyway on 10/16/22, and Turbo Tax did in fact allow me to e-file.
Date published: 2022-10-16
Rated 4 out of 5 by from Good but a little confusing filing extension Good experience overall...don't like this forced survey
Date published: 2022-10-16
Rated 5 out of 5 by from Have yet to be disappointed I've been using Turbo Tax for 10 years. It is user friendly. I'm usually able to easily locate answers to my questions.
Date published: 2022-10-16
Rated 3 out of 5 by from Turbo tax was harder this year For the last two years, I have been unable to get Turbo Tax to import info from the previous year. It has made completing my taxes much more difficult.
Date published: 2022-10-16
All TurboTax® Offerings Reviews - Page 133
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from It was a struggle i the end Turbo Tax came through we used the Self employed turbo tax. Needed multiple expert advice to finally proceed with my expense and depreciation. A problem the software wasn't allowing me to proceed. In the end Michele helped out for almost an hour working through the problem.
Date published: 2022-10-16
Rated 5 out of 5 by from Turbo Tax has skilled and friendly experts My Turbo Tax expert was knowledgeable about my crypto needs
Date published: 2022-10-16
Rated 5 out of 5 by from Turbo Tax is the best Very clear and easy to use! Would never use another software!
Date published: 2022-10-16
Rated 1 out of 5 by from Terrible! My e-file was not accepted by the state and Turbotax provides no reason as to why or provides any directions on what actions to take. There is no help feature except for a useless community help site. No way to contact a human. Terrible customer service. If anyone from Intuit actually reads this, please contact me at e-mail below.
Date published: 2022-10-16
Rated 5 out of 5 by from Turbo Tax does what it is designed to do. From the start of my return to the end, the process is well thought out, comprehensive and user friendly.
Date published: 2022-10-16
Rated 3 out of 5 by from Ease of Use I have NO IDEA HOW TO FIND THESE EXPERTS. If I try to import my previous year figures the system tells me there are none to important I don't have a TurboTax account or which TurboTax account do I want to use. I freak out !!!! I have used TurboTax for over 20 years. I would also like to be able to print out a specific page as I go along. WHY?! I run a business and have to stop when someone walks in the door or calls us. I can't keep up with what I am doing. I would love to have this be just calmer for me. I would love a chat button. I pay each year for a free state file and every year I have to pay $25. to file this state form. What is free about this ? More details. As in can, I deduct my personal home condo fees, and if so where ? Better questions at the end of your survey could be Are you retired? Have you lost a spouse? Did you suffer a severe injury?
Date published: 2022-10-16
Rated 4 out of 5 by from A FEW GLITCHES Helped daughter complete her tax return. Turbo Tax did not take me to efficient entry of 1098-T information even though we had answered that we had received one. Required me to EDIT "Educational Expense Summary" to enter this information. Also, Turbo Tax message said e-filing closed on 10/15/22 although I knew IRS allowed e-filing until 10/17/22. So, I tried e-filing anyway on 10/16/22, and Turbo Tax did in fact allow me to e-file.
Date published: 2022-10-16
Rated 4 out of 5 by from Good but a little confusing filing extension Good experience overall...don't like this forced survey
Date published: 2022-10-16
Rated 5 out of 5 by from Have yet to be disappointed I've been using Turbo Tax for 10 years. It is user friendly. I'm usually able to easily locate answers to my questions.
Date published: 2022-10-16
Rated 3 out of 5 by from Turbo tax was harder this year For the last two years, I have been unable to get Turbo Tax to import info from the previous year. It has made completing my taxes much more difficult.
Date published: 2022-10-16
All TurboTax® Offerings Reviews - Page 133