TURBOTAX CUSTOMER REVIEWS

TurboTax Self-Employed Reviews

Perfect for personal and small business income and expenses, TurboTax Self-Employed searches for industry-specific deductions and covers industries like rideshare, independent contractor, online sales, person or professional
services and more.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from I have been using for over 5 years, very satisfied I had a hard time with W-2's not auto-populating, but somehow, it happened, so all went well
Date published: 2022-04-17
Rated 4 out of 5 by from a little misleading I signed up for a free refund at the beginning and at the end I was forced to pay $59. Then that changed to $98. This is the second maybe third time that I was not able to activate the free return. last year I was told there was a glitch in the system and this year I'm faced with the same issue. I would like a refund please.
Date published: 2022-04-17
Rated 5 out of 5 by from Turbo Tax Free was great to use! I was a first time user and this platform was very easy to follow & use.
Date published: 2022-04-17
Rated 1 out of 5 by from Sneaking in the fees I finished up the free efile and they said I needed to upgrade to finished. I decided to reluctantly because I was getting frustrated, but it said you could take it out of your refund, so I did it. I then noticed when checking out, they throw in a $39 fee for having them take it out of my refund... so $54 upgrade AND $39 "hidden fee"...$93. They should make sure you know before getting to the end and feel too frustrated to go back...
Date published: 2022-04-17
Rated 5 out of 5 by from Turbo Tax is awesome! Easy enough to navigate the website and made the process a lot simpler. Great customer support team and answered all of my questions.
Date published: 2022-04-17
Rated 5 out of 5 by from Awesome It is great and simple even for people that have no experience in doing income tax.
Date published: 2022-04-17
Rated 4 out of 5 by from I wish there was a way to get a CPA review Positive: It is great that you can edit information on the forms view, yet you can switch to the step by step for explanations. Negative: (1) Could not find how to submit for an extension. (2) Explanations were not clear in regards to K-1 details. Specifically about capital accounts (3) I wish there was a way to get a CPA review before submitting (4) I wish there was a "audit risk" rating like in the individual version.
Date published: 2022-04-17
Rated 5 out of 5 by from Turbo Tax is great! Great features, easy to navigate. I would recommend it to friends.
Date published: 2022-04-17
Rated 4 out of 5 by from good easy to use. had no issues. would use it again next year
Date published: 2022-04-17
Rated 5 out of 5 by from Turbo tax is so cool It is easy to use and there is a professional helping you with your questions
Date published: 2022-04-17
All TurboTax® Offerings Reviews - Page 1278
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from I have been using for over 5 years, very satisfied I had a hard time with W-2's not auto-populating, but somehow, it happened, so all went well
Date published: 2022-04-17
Rated 4 out of 5 by from a little misleading I signed up for a free refund at the beginning and at the end I was forced to pay $59. Then that changed to $98. This is the second maybe third time that I was not able to activate the free return. last year I was told there was a glitch in the system and this year I'm faced with the same issue. I would like a refund please.
Date published: 2022-04-17
Rated 5 out of 5 by from Turbo Tax Free was great to use! I was a first time user and this platform was very easy to follow & use.
Date published: 2022-04-17
Rated 1 out of 5 by from Sneaking in the fees I finished up the free efile and they said I needed to upgrade to finished. I decided to reluctantly because I was getting frustrated, but it said you could take it out of your refund, so I did it. I then noticed when checking out, they throw in a $39 fee for having them take it out of my refund... so $54 upgrade AND $39 "hidden fee"...$93. They should make sure you know before getting to the end and feel too frustrated to go back...
Date published: 2022-04-17
Rated 5 out of 5 by from Turbo Tax is awesome! Easy enough to navigate the website and made the process a lot simpler. Great customer support team and answered all of my questions.
Date published: 2022-04-17
Rated 5 out of 5 by from Awesome It is great and simple even for people that have no experience in doing income tax.
Date published: 2022-04-17
Rated 4 out of 5 by from I wish there was a way to get a CPA review Positive: It is great that you can edit information on the forms view, yet you can switch to the step by step for explanations. Negative: (1) Could not find how to submit for an extension. (2) Explanations were not clear in regards to K-1 details. Specifically about capital accounts (3) I wish there was a way to get a CPA review before submitting (4) I wish there was a "audit risk" rating like in the individual version.
Date published: 2022-04-17
Rated 5 out of 5 by from Turbo Tax is great! Great features, easy to navigate. I would recommend it to friends.
Date published: 2022-04-17
Rated 4 out of 5 by from good easy to use. had no issues. would use it again next year
Date published: 2022-04-17
Rated 5 out of 5 by from Turbo tax is so cool It is easy to use and there is a professional helping you with your questions
Date published: 2022-04-17
All TurboTax® Offerings Reviews - Page 1278