TURBOTAX CUSTOMER REVIEWS

TurboTax Self-Employed Reviews

Perfect for personal and small business income and expenses, TurboTax Self-Employed searches for industry-specific deductions and covers industries like rideshare, independent contractor, online sales, person or professional
services and more.

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Rated 1 out of 5 by from I will never use TurboTax again I have used TurboTax for the last 5 years. I will never use this service again. This past year I converted my primary residence into a rental. Due to this new experience for me I upgraded to live support where they pushed me to the option where a turbo tax exert does the taxes for me. I was bounced between 3 different "tax experts" before being told I was being downgraded back to live support and was on my own to file before the deadline. Thanks for nothing.
Date published: 2022-04-17
Rated 5 out of 5 by from Turbo Tax makes it easy I tried another website but it was too difficult Turbo Tax was easy to understand and if I did not understand it then they explained it. The price choices fit into my budget.
Date published: 2022-04-17
Rated 4 out of 5 by from Great experience It went very good and always does. One thing that happened. It added a "film form" as if my business is making films. There was no way for me to know it added it till the federal review process started. I eventually realized it kept asking me for answers about work that i didn't do and went to forms and deleted it and all was fine. It wasted about 45min of time before i realized what that was. However it all worked out. THanks. I think it happened during import from my turbotax 2020.
Date published: 2022-04-17
Rated 5 out of 5 by from Turbo Tax made it easier than I expected. It was good. It took less effort. This is a great service.
Date published: 2022-04-17
Rated 5 out of 5 by from Turbo Tax is awesome Great experience and a lot of much needed help. Will use again
Date published: 2022-04-17
Rated 1 out of 5 by from Fees over fees While the interface is user friendly I find there is no advantage to using Turbotax vs any other service free or otherwise. I would highly recommend using another service that is upfront about the cost.
Date published: 2022-04-17
Rated 5 out of 5 by from My favorite tax preparation product It is so easy to prepare taxes using Turbotax. There is help available at every step and clear explanations throughout.
Date published: 2022-04-17
Rated 5 out of 5 by from Thank you for being so easy! Thank you for making this stressful time fast and simple. Been a customer since 2007 and they have never done me wrong. I love the improved system over the years especially now when things seemed they were about to become seriously complicated with homeownership.
Date published: 2022-04-17
Rated 4 out of 5 by from Turbo tax was easy The website was easy to follow and understand. Was awesome
Date published: 2022-04-17
Rated 5 out of 5 by from Easy to Use streamline and easy to use. step by step process makes it as easy as it can get.
Date published: 2022-04-17
All TurboTax® Offerings Reviews - Page 1265
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from I will never use TurboTax again I have used TurboTax for the last 5 years. I will never use this service again. This past year I converted my primary residence into a rental. Due to this new experience for me I upgraded to live support where they pushed me to the option where a turbo tax exert does the taxes for me. I was bounced between 3 different "tax experts" before being told I was being downgraded back to live support and was on my own to file before the deadline. Thanks for nothing.
Date published: 2022-04-17
Rated 5 out of 5 by from Turbo Tax makes it easy I tried another website but it was too difficult Turbo Tax was easy to understand and if I did not understand it then they explained it. The price choices fit into my budget.
Date published: 2022-04-17
Rated 4 out of 5 by from Great experience It went very good and always does. One thing that happened. It added a "film form" as if my business is making films. There was no way for me to know it added it till the federal review process started. I eventually realized it kept asking me for answers about work that i didn't do and went to forms and deleted it and all was fine. It wasted about 45min of time before i realized what that was. However it all worked out. THanks. I think it happened during import from my turbotax 2020.
Date published: 2022-04-17
Rated 5 out of 5 by from Turbo Tax made it easier than I expected. It was good. It took less effort. This is a great service.
Date published: 2022-04-17
Rated 5 out of 5 by from Turbo Tax is awesome Great experience and a lot of much needed help. Will use again
Date published: 2022-04-17
Rated 1 out of 5 by from Fees over fees While the interface is user friendly I find there is no advantage to using Turbotax vs any other service free or otherwise. I would highly recommend using another service that is upfront about the cost.
Date published: 2022-04-17
Rated 5 out of 5 by from My favorite tax preparation product It is so easy to prepare taxes using Turbotax. There is help available at every step and clear explanations throughout.
Date published: 2022-04-17
Rated 5 out of 5 by from Thank you for being so easy! Thank you for making this stressful time fast and simple. Been a customer since 2007 and they have never done me wrong. I love the improved system over the years especially now when things seemed they were about to become seriously complicated with homeownership.
Date published: 2022-04-17
Rated 4 out of 5 by from Turbo tax was easy The website was easy to follow and understand. Was awesome
Date published: 2022-04-17
Rated 5 out of 5 by from Easy to Use streamline and easy to use. step by step process makes it as easy as it can get.
Date published: 2022-04-17
All TurboTax® Offerings Reviews - Page 1265