TURBOTAX CUSTOMER REVIEWS

TurboTax Self-Employed Reviews

Perfect for personal and small business income and expenses, TurboTax Self-Employed searches for industry-specific deductions and covers industries like rideshare, independent contractor, online sales, person or professional
services and more.

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Rated 5 out of 5 by from Awesome! I had a wonderful experience, super helpful. Thank you!
Date published: 2022-05-24
Rated 5 out of 5 by from Turbo tax was great! I I had the pleasure of meeting Amee on the phone. She was very professional.
Date published: 2022-05-24
Rated 5 out of 5 by from Great product Live Chat was very helpful and easy to use. Great product.
Date published: 2022-05-24
Rated 5 out of 5 by from Valarie was wonderful I loved the live experience. No more bank and forth!
Date published: 2022-05-24
Rated 5 out of 5 by from VERY EASY TO USE This is the 3rd year that I have used Turbo Tax and it gets easier to use every time. I appreciate that I get live customer service from an experienced CPA at no additional cost.
Date published: 2022-05-24
Rated 5 out of 5 by from Loved the full service option I usually complete myself but this year was a bit more difficult. I used the full service and I was impressed.
Date published: 2022-05-24
Rated 5 out of 5 by from Outstanding Expert Our TurboTax Expert, Gregory was fantastic and patient with my wife and I. He was one of the best help we've had!
Date published: 2022-05-24
Rated 5 out of 5 by from TurboTax I like, but... I've used Turbo tax for many years now and as compared to others, it's the easiest to use. This year, my return got rejected for a minor issue, I received the email and reason code but when I went back into the software expecting it to indicate rejection, it only said that my return still needed to be filed. This is in direct contradiction to all FAQ's, online sources as to the flow when a return is rejected. Both payments, IRS and service fee were immediately placed on my CC as Pending but took more than 5 days to finally drop off. I am not sure if this might be a glitch or the way it's supposed to work regarding Rejection flow.
Date published: 2022-05-24
Rated 5 out of 5 by from Thanks Turbo tax Turbo tax Helped me and my Wife get out taxes filed and they were very helpful and prfessional
Date published: 2022-05-24
Rated 5 out of 5 by from Turbotax is fastest tax prep I've ever experienced The tax return through TurboTax was amazingly fast, accurate and efficient. My tax preparer Ashley was efficient fast and kept me calm during the first tax return through TurboTax. I will definitely use TurboTax next year!
Date published: 2022-05-24
All TurboTax® Offerings Reviews - Page 126
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Awesome! I had a wonderful experience, super helpful. Thank you!
Date published: 2022-05-24
Rated 5 out of 5 by from Turbo tax was great! I I had the pleasure of meeting Amee on the phone. She was very professional.
Date published: 2022-05-24
Rated 5 out of 5 by from Great product Live Chat was very helpful and easy to use. Great product.
Date published: 2022-05-24
Rated 5 out of 5 by from Valarie was wonderful I loved the live experience. No more bank and forth!
Date published: 2022-05-24
Rated 5 out of 5 by from VERY EASY TO USE This is the 3rd year that I have used Turbo Tax and it gets easier to use every time. I appreciate that I get live customer service from an experienced CPA at no additional cost.
Date published: 2022-05-24
Rated 5 out of 5 by from Loved the full service option I usually complete myself but this year was a bit more difficult. I used the full service and I was impressed.
Date published: 2022-05-24
Rated 5 out of 5 by from Outstanding Expert Our TurboTax Expert, Gregory was fantastic and patient with my wife and I. He was one of the best help we've had!
Date published: 2022-05-24
Rated 5 out of 5 by from TurboTax I like, but... I've used Turbo tax for many years now and as compared to others, it's the easiest to use. This year, my return got rejected for a minor issue, I received the email and reason code but when I went back into the software expecting it to indicate rejection, it only said that my return still needed to be filed. This is in direct contradiction to all FAQ's, online sources as to the flow when a return is rejected. Both payments, IRS and service fee were immediately placed on my CC as Pending but took more than 5 days to finally drop off. I am not sure if this might be a glitch or the way it's supposed to work regarding Rejection flow.
Date published: 2022-05-24
Rated 5 out of 5 by from Thanks Turbo tax Turbo tax Helped me and my Wife get out taxes filed and they were very helpful and prfessional
Date published: 2022-05-24
Rated 5 out of 5 by from Turbotax is fastest tax prep I've ever experienced The tax return through TurboTax was amazingly fast, accurate and efficient. My tax preparer Ashley was efficient fast and kept me calm during the first tax return through TurboTax. I will definitely use TurboTax next year!
Date published: 2022-05-24
All TurboTax® Offerings Reviews - Page 126