TURBOTAX CUSTOMER REVIEWS
TurboTax Self-Employed Reviews
Perfect for personal and small business income and expenses, TurboTax Self-Employed searches for industry-specific deductions and covers industries like rideshare, independent contractor, online sales, person or professional
services and more.
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by
Dbducky from
Turbo tax is easy
I am glad that it was easy to use and it's free. So I highly recommend that you try this.
Date published: 2022-04-15
Rated 5 out of 5 by
null from
I saved so much money
I had a terrible experience with HR Block were they told me they had until the 18th to file my taxes even though I was the one paying for service. I decided to use Turbo Tax and not only saved money but got more on my return.
Date published: 2022-04-15
Rated 4 out of 5 by
DedeLastMinute from
Last Minute Filer
No matter how I try to complete my taxes in January...the earliest I am able to complete it is the weekend before taxes are due, therefore I am always greatful to be able to complete it online with Turbotax.
Date published: 2022-04-15
Rated 2 out of 5 by
AnneSP from
You've got a lot to answer for
This is one of the worst experiences with Turbo Tax I've had. First I was forced to pay an exhorbatent amount to "talk" with someone. I think I talked to 5 people. One helped me fill out the detail pages for ESPP sale - turns out in there is some sort of bug so after two days of entry (I had 87 lots of sales to account for), the software wasn't capturing it!!!!! Then there is the "review" by CPA's, but the first one I spoke with didn't have a clue and just clicked his way through. There should be some way to reach someone who has the expertise needed to answer a question. The ONLY person who helped was Celine but unfortunately, she didn't have the access to see what the software was doing in not picking up the data. But she is an excellent CSR. I will be requesting a refund from Inuit for the money I had to spend to get NO RESOLUTION. I wouldn't mind paying if results were given.
Date published: 2022-04-15
Rated 3 out of 5 by
null from
TurboTax is Slipping
I'm paying for Premier now, and 2020's issue didn't get the maximum charitable deduction right, causing the IRS to hold up my refund almost a year. So it also didn't transfer the excess to 2021's Schedule A. 2020's version also didn't remind me to move the basis for my deceased wife's Roth IRA to the mine, which I combined it with. So 2021's gave me an error message. Bottom line: more steps aren't being cared for by the programming, so the user has to be increasingly tax savvy to get the program to work right. It is NOT as easy as they make it out to be. And getting assistance? Good luck getting through the automated attendant!
Date published: 2022-04-15
Rated 4 out of 5 by
Jessijj from
Great
I file this way every year so do members of my family.
Date published: 2022-04-15
Rated 4 out of 5 by
Woodard12345678 from
Easy to use!
Fast and easy to use! 1099 import from TDAmeritrade was great.
Date published: 2022-04-15
Rated 5 out of 5 by
dnaed from
Relaxing and comfortable
Easy to use and love the ease of getting questions answered
Date published: 2022-04-15
Rated 5 out of 5 by
Cathy31 from
Turbo Tax is very user friendly
Turbo Tax is very user friendly and guides you through the steps seamlessly.
Date published: 2022-04-15
Rated 5 out of 5 by
Writeranne from
Amazing Tax Return Experience
This software provides an excellent experience each year, but I believe it has been honed to perfection this year. Every question along the way was explained and I gained new knowledge of tax rules I had never previously understood. I even received personal help from a tax expert within 15 minutes of requesting. She shared her expertise concisely and confidently, and with a friendly smile.
All TurboTax® Offerings Reviews - Page 1244
Date published: 2022-04-15
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 5 out of 5 by
Dbducky from
Turbo tax is easy
I am glad that it was easy to use and it's free. So I highly recommend that you try this.
Date published: 2022-04-15
Rated 5 out of 5 by
null from
I saved so much money
I had a terrible experience with HR Block were they told me they had until the 18th to file my taxes even though I was the one paying for service. I decided to use Turbo Tax and not only saved money but got more on my return.
Date published: 2022-04-15
Rated 4 out of 5 by
DedeLastMinute from
Last Minute Filer
No matter how I try to complete my taxes in January...the earliest I am able to complete it is the weekend before taxes are due, therefore I am always greatful to be able to complete it online with Turbotax.
Date published: 2022-04-15
Rated 2 out of 5 by
AnneSP from
You've got a lot to answer for
This is one of the worst experiences with Turbo Tax I've had. First I was forced to pay an exhorbatent amount to "talk" with someone. I think I talked to 5 people. One helped me fill out the detail pages for ESPP sale - turns out in there is some sort of bug so after two days of entry (I had 87 lots of sales to account for), the software wasn't capturing it!!!!! Then there is the "review" by CPA's, but the first one I spoke with didn't have a clue and just clicked his way through. There should be some way to reach someone who has the expertise needed to answer a question. The ONLY person who helped was Celine but unfortunately, she didn't have the access to see what the software was doing in not picking up the data. But she is an excellent CSR. I will be requesting a refund from Inuit for the money I had to spend to get NO RESOLUTION. I wouldn't mind paying if results were given.
Date published: 2022-04-15
Rated 3 out of 5 by
null from
TurboTax is Slipping
I'm paying for Premier now, and 2020's issue didn't get the maximum charitable deduction right, causing the IRS to hold up my refund almost a year. So it also didn't transfer the excess to 2021's Schedule A. 2020's version also didn't remind me to move the basis for my deceased wife's Roth IRA to the mine, which I combined it with. So 2021's gave me an error message. Bottom line: more steps aren't being cared for by the programming, so the user has to be increasingly tax savvy to get the program to work right. It is NOT as easy as they make it out to be. And getting assistance? Good luck getting through the automated attendant!
Date published: 2022-04-15
Rated 4 out of 5 by
Jessijj from
Great
I file this way every year so do members of my family.
Date published: 2022-04-15
Rated 4 out of 5 by
Woodard12345678 from
Easy to use!
Fast and easy to use! 1099 import from TDAmeritrade was great.
Date published: 2022-04-15
Rated 5 out of 5 by
dnaed from
Relaxing and comfortable
Easy to use and love the ease of getting questions answered
Date published: 2022-04-15
Rated 5 out of 5 by
Cathy31 from
Turbo Tax is very user friendly
Turbo Tax is very user friendly and guides you through the steps seamlessly.
Date published: 2022-04-15
Rated 5 out of 5 by
Writeranne from
Amazing Tax Return Experience
This software provides an excellent experience each year, but I believe it has been honed to perfection this year. Every question along the way was explained and I gained new knowledge of tax rules I had never previously understood. I even received personal help from a tax expert within 15 minutes of requesting. She shared her expertise concisely and confidently, and with a friendly smile.
All TurboTax® Offerings Reviews - Page 1244
Date published: 2022-04-15