TURBOTAX CUSTOMER REVIEWS

TurboTax Self-Employed Reviews

Perfect for personal and small business income and expenses, TurboTax Self-Employed searches for industry-specific deductions and covers industries like rideshare, independent contractor, online sales, person or professional
services and more.

(4.6/5 | 18644 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from TurboTax Easy to use. Completing return is fast. Great product
Date published: 2022-10-16
Rated 4 out of 5 by from Wish a tec person was available to trouble softwar I like the software. My biggest problems is operation software. I need some IT help. Which is not turbo taxes problem
Date published: 2022-10-16
Rated 3 out of 5 by from Turbo Tax Home & Business CD from Costco The software was great but had some errors while trying to save the federal file. Googled the error and was able to resolve it but also realized its a known error which hasn't been fixed unfortunately and still keeps happening. Was charged $25 extra for state eFile which wasnt included in Costco price. I would have preferred this to be included in the Costco price. Other than the prompts were good and helpful and was able to enter my personal and business details without much scratching of my head. Hence, the 3 stars for the review !
Date published: 2022-10-16
Rated 5 out of 5 by from Awesome I have been using your productfor more then 25 years. I can not say enough about it very easy to use.
Date published: 2022-10-16
Rated 1 out of 5 by from Turbo Tas was an abysmal failure this year This year the software was a failure in explaining and navigating the K-1 and K-3 forms. It was confusing and could not help with any errors. Makes me want to abandon this garbage and pay an actual accountant. F- this year is your grade.
Date published: 2022-10-16
Rated 4 out of 5 by from a lot of confusions Tax expert chat box is kind of annoying, i should be able to make a different window for it so I don't have to keep minimizing it. just not very user friendly
Date published: 2022-10-16
Rated 5 out of 5 by from Turbotax is Excellent!! You have a life agent who will help you in case you have questions. I have been loyal to turbotax for years and I do not regret it
Date published: 2022-10-16
Rated 5 out of 5 by from experts I spoke to were wonderful. George is best loved the quick phone calls to me from experts! George was the most patient with me
Date published: 2022-10-16
Rated 4 out of 5 by from Long time user Benn using turbo from the start Had some issues, but always found a solution
Date published: 2022-10-16
Rated 2 out of 5 by from Misses deductions I have used Turbotax for almost 20 years, so I am locked in at this point. While the Home and Business for personal tax situations is pretty good, I find that the Business version is much more buggy and misses deductions. For example, interest on Federal bonds is not taxable on state taxes, but it did not properly catch that - I had to insert it myself manually. It also did not properly treat meal and entertainment properly, likely because of at tax change this year, and created an error in the return that I had to manually override. I have some kinds of problems every year - the only reason I continue to use it is because it's easier to just transfer my information from the previous year and I know how to navigate the bugginess now. If I were a new user, I would not use it.
Date published: 2022-10-16
All TurboTax® Offerings Reviews - Page 124
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax Easy to use. Completing return is fast. Great product
Date published: 2022-10-16
Rated 4 out of 5 by from Wish a tec person was available to trouble softwar I like the software. My biggest problems is operation software. I need some IT help. Which is not turbo taxes problem
Date published: 2022-10-16
Rated 3 out of 5 by from Turbo Tax Home & Business CD from Costco The software was great but had some errors while trying to save the federal file. Googled the error and was able to resolve it but also realized its a known error which hasn't been fixed unfortunately and still keeps happening. Was charged $25 extra for state eFile which wasnt included in Costco price. I would have preferred this to be included in the Costco price. Other than the prompts were good and helpful and was able to enter my personal and business details without much scratching of my head. Hence, the 3 stars for the review !
Date published: 2022-10-16
Rated 5 out of 5 by from Awesome I have been using your productfor more then 25 years. I can not say enough about it very easy to use.
Date published: 2022-10-16
Rated 1 out of 5 by from Turbo Tas was an abysmal failure this year This year the software was a failure in explaining and navigating the K-1 and K-3 forms. It was confusing and could not help with any errors. Makes me want to abandon this garbage and pay an actual accountant. F- this year is your grade.
Date published: 2022-10-16
Rated 4 out of 5 by from a lot of confusions Tax expert chat box is kind of annoying, i should be able to make a different window for it so I don't have to keep minimizing it. just not very user friendly
Date published: 2022-10-16
Rated 5 out of 5 by from Turbotax is Excellent!! You have a life agent who will help you in case you have questions. I have been loyal to turbotax for years and I do not regret it
Date published: 2022-10-16
Rated 5 out of 5 by from experts I spoke to were wonderful. George is best loved the quick phone calls to me from experts! George was the most patient with me
Date published: 2022-10-16
Rated 4 out of 5 by from Long time user Benn using turbo from the start Had some issues, but always found a solution
Date published: 2022-10-16
Rated 2 out of 5 by from Misses deductions I have used Turbotax for almost 20 years, so I am locked in at this point. While the Home and Business for personal tax situations is pretty good, I find that the Business version is much more buggy and misses deductions. For example, interest on Federal bonds is not taxable on state taxes, but it did not properly catch that - I had to insert it myself manually. It also did not properly treat meal and entertainment properly, likely because of at tax change this year, and created an error in the return that I had to manually override. I have some kinds of problems every year - the only reason I continue to use it is because it's easier to just transfer my information from the previous year and I know how to navigate the bugginess now. If I were a new user, I would not use it.
Date published: 2022-10-16
All TurboTax® Offerings Reviews - Page 124