TURBOTAX CUSTOMER REVIEWS

TurboTax Self-Employed Reviews

Perfect for personal and small business income and expenses, TurboTax Self-Employed searches for industry-specific deductions and covers industries like rideshare, independent contractor, online sales, person or professional
services and more.

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Own a business
Student
Rated 3 out of 5 by from Becoming frustrated This is the second or third year I have tried to enter something simple like renting out a room in my house. As I complete each year I get very different results depending on how TurboTax asks the questions. I am beginning to think maybe TurboTax can ONLY handle the simplest situations. Also, somebody needs to work on the process when you find errors. It is great to detect something missing, but on the correction screen it ONLY allow me to change a number. I have notices if I ever accidentally click a form (for example high dedeductible healthcare form) it will NEVER let me delete it. I did NOT use a high deductible this year, but once I accidentally clicked that question, went back and changed it, that form came up over and over and over and over and over and over and over and over again. Wouldn't it be smarter to ask if I needed that form? How to get rid of it? I didn't think it was going to let me EFile so I finally had to just select SELF-ONLY check mark to EFile. (Which strangely changed by amount due)??????? I am not as confident in the accuracy of this app each year, unfortunately.
Date published: 2021-07-16
Rated 5 out of 5 by from Saves my life I couldn't do it without turbotax, I love that they TEACH you about each step...I learn and do my taxes (correctly). Thank you Turbotax
Date published: 2021-07-16
Rated 5 out of 5 by from Thank you TurboTax TurboTax makes my job easy. I am not an expert, but TurboTax guides me enough. Thank you TurboTax for being there.
Date published: 2021-07-16
Rated 5 out of 5 by from Very Easy and overall I am very happy The software breaks everything down so its pretty easy.
Date published: 2021-07-16
Rated 4 out of 5 by from Turbo Tax ITurbo Tax was easily understood and the accountant that helped was excellent.
Date published: 2021-07-16
Rated 5 out of 5 by from Great job Good but to hard to get problems fixed finally got assistance an the person was great
Date published: 2021-07-16
Rated 5 out of 5 by from Turbo Tax is awesome!Thank you for being helpful! It's been a great experience! Everyone was very helpful!
Date published: 2021-07-16
Rated 5 out of 5 by from TurboTax Review was a rough time this year due to my first year of business taxes, but with the help of Dawn I got through it all ok. will use turbo tax again for sure.
Date published: 2021-07-16
Rated 5 out of 5 by from Service was great. Stela was very courteous. She understood the issue and help resolving it.
Date published: 2021-07-15
Rated 5 out of 5 by from Very easy! Easy to navigate and makes sure you dont forget anything
Date published: 2021-07-15
All TurboTax® Offerings Reviews - Page 120
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 3 out of 5 by from Becoming frustrated This is the second or third year I have tried to enter something simple like renting out a room in my house. As I complete each year I get very different results depending on how TurboTax asks the questions. I am beginning to think maybe TurboTax can ONLY handle the simplest situations. Also, somebody needs to work on the process when you find errors. It is great to detect something missing, but on the correction screen it ONLY allow me to change a number. I have notices if I ever accidentally click a form (for example high dedeductible healthcare form) it will NEVER let me delete it. I did NOT use a high deductible this year, but once I accidentally clicked that question, went back and changed it, that form came up over and over and over and over and over and over and over and over again. Wouldn't it be smarter to ask if I needed that form? How to get rid of it? I didn't think it was going to let me EFile so I finally had to just select SELF-ONLY check mark to EFile. (Which strangely changed by amount due)??????? I am not as confident in the accuracy of this app each year, unfortunately.
Date published: 2021-07-16
Rated 5 out of 5 by from Saves my life I couldn't do it without turbotax, I love that they TEACH you about each step...I learn and do my taxes (correctly). Thank you Turbotax
Date published: 2021-07-16
Rated 5 out of 5 by from Thank you TurboTax TurboTax makes my job easy. I am not an expert, but TurboTax guides me enough. Thank you TurboTax for being there.
Date published: 2021-07-16
Rated 5 out of 5 by from Very Easy and overall I am very happy The software breaks everything down so its pretty easy.
Date published: 2021-07-16
Rated 4 out of 5 by from Turbo Tax ITurbo Tax was easily understood and the accountant that helped was excellent.
Date published: 2021-07-16
Rated 5 out of 5 by from Great job Good but to hard to get problems fixed finally got assistance an the person was great
Date published: 2021-07-16
Rated 5 out of 5 by from Turbo Tax is awesome!Thank you for being helpful! It's been a great experience! Everyone was very helpful!
Date published: 2021-07-16
Rated 5 out of 5 by from TurboTax Review was a rough time this year due to my first year of business taxes, but with the help of Dawn I got through it all ok. will use turbo tax again for sure.
Date published: 2021-07-16
Rated 5 out of 5 by from Service was great. Stela was very courteous. She understood the issue and help resolving it.
Date published: 2021-07-15
Rated 5 out of 5 by from Very easy! Easy to navigate and makes sure you dont forget anything
Date published: 2021-07-15
All TurboTax® Offerings Reviews - Page 120