TURBOTAX CUSTOMER REVIEWS
TurboTax Self-Employed Reviews
Perfect for personal and small business income and expenses, TurboTax Self-Employed searches for industry-specific deductions and covers industries like rideshare, independent contractor, online sales, person or professional
services and more.
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 1 out of 5 by
Michelle0707 from
Not Happy with Intuit TurboTax
They will not give you a refund. I live in FL and work for a company in NJ. I included this as part of the question/answer process while entering my data. There are no state taxes in Florida so no state tax return needed to be filed. TurboTax took my money for the Florida return and when I submitted a request for a refund, they refused to give it to me. In addition NO FLORIDA TAX RETURN WAS ACTUALLY INCLUDED for me to download. So they charged me for filing an unnecessary return THAT DID NOT EXIST, so I literally paid for NOTHING. Thanks TurboTax. I will never use your service again and will advise everyone I know about my experience.
Date published: 2022-04-16
Rated 5 out of 5 by
gwenster44 from
everything went smoothly
Experience went very smoothly. Each screen had the references and examples one would need.
Date published: 2022-04-16
Rated 5 out of 5 by
willy 339 from
TURBO TAX WORKS GREAT
I have used turbo tax for several years now and it seems to get better each year. It does a great job of guiding you each step of the process and makes it easy to work with .It asks all the right questions at the right time to make the job easier.
Date published: 2022-04-16
Rated 1 out of 5 by
TBelcher from
I was forced to use a version I didn’t need
I’ve never had any bad experiences with TurboTax until this year. On previous returns I used schedule k-1 for an estate property, but it was sold so I no longer received income from that property. The program wouldn’t allow me to update it without upgrading to premier and the only other option would have been to delete all my information and start all over again. Not happy about that at all!
Date published: 2022-04-16
Rated 1 out of 5 by
NoThxIDoNot from
You charge for state e-file
TurboTax charges for e-filing the state tax return. H&R Block is free.
Date published: 2022-04-16
Rated 5 out of 5 by
Live chat with Thomasina from
Turbo Tax has gotten better.
I have used Turbo tax for many years, consequently it remembers quite a few things about us. I found the system easier to use and had a live chat with a live person who quickly helped me solve my issue. Filing went easily and smoothly. Now to wait for the return.
Date published: 2022-04-16
Rated 5 out of 5 by
Mark 90 from
Great option to over priced tax preparing
Pretty easy to complete with easy to follow steps.
Date published: 2022-04-16
Rated 5 out of 5 by
SCP049 from
Worked like a charm
Finished in 2 hours. Made it as painless as possible.
Date published: 2022-04-16
Rated 5 out of 5 by
JPKT from
TurboTax was helpful!
TurboTax was great and helpful! The tax preparer, JR, was thorough and graciously answered all my questions! Thank you!
Date published: 2022-04-16
Rated 5 out of 5 by
Big D in Nashville from
Turbo Tax Is Great
They made it so simple and I got back more than I thought I would
All TurboTax® Offerings Reviews - Page 1178
Date published: 2022-04-16
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 1 out of 5 by
Michelle0707 from
Not Happy with Intuit TurboTax
They will not give you a refund. I live in FL and work for a company in NJ. I included this as part of the question/answer process while entering my data. There are no state taxes in Florida so no state tax return needed to be filed. TurboTax took my money for the Florida return and when I submitted a request for a refund, they refused to give it to me. In addition NO FLORIDA TAX RETURN WAS ACTUALLY INCLUDED for me to download. So they charged me for filing an unnecessary return THAT DID NOT EXIST, so I literally paid for NOTHING. Thanks TurboTax. I will never use your service again and will advise everyone I know about my experience.
Date published: 2022-04-16
Rated 5 out of 5 by
gwenster44 from
everything went smoothly
Experience went very smoothly. Each screen had the references and examples one would need.
Date published: 2022-04-16
Rated 5 out of 5 by
willy 339 from
TURBO TAX WORKS GREAT
I have used turbo tax for several years now and it seems to get better each year. It does a great job of guiding you each step of the process and makes it easy to work with .It asks all the right questions at the right time to make the job easier.
Date published: 2022-04-16
Rated 1 out of 5 by
TBelcher from
I was forced to use a version I didn’t need
I’ve never had any bad experiences with TurboTax until this year. On previous returns I used schedule k-1 for an estate property, but it was sold so I no longer received income from that property. The program wouldn’t allow me to update it without upgrading to premier and the only other option would have been to delete all my information and start all over again. Not happy about that at all!
Date published: 2022-04-16
Rated 1 out of 5 by
NoThxIDoNot from
You charge for state e-file
TurboTax charges for e-filing the state tax return. H&R Block is free.
Date published: 2022-04-16
Rated 5 out of 5 by
Live chat with Thomasina from
Turbo Tax has gotten better.
I have used Turbo tax for many years, consequently it remembers quite a few things about us. I found the system easier to use and had a live chat with a live person who quickly helped me solve my issue. Filing went easily and smoothly. Now to wait for the return.
Date published: 2022-04-16
Rated 5 out of 5 by
Mark 90 from
Great option to over priced tax preparing
Pretty easy to complete with easy to follow steps.
Date published: 2022-04-16
Rated 5 out of 5 by
SCP049 from
Worked like a charm
Finished in 2 hours. Made it as painless as possible.
Date published: 2022-04-16
Rated 5 out of 5 by
JPKT from
TurboTax was helpful!
TurboTax was great and helpful! The tax preparer, JR, was thorough and graciously answered all my questions! Thank you!
Date published: 2022-04-16
Rated 5 out of 5 by
Big D in Nashville from
Turbo Tax Is Great
They made it so simple and I got back more than I thought I would
All TurboTax® Offerings Reviews - Page 1178
Date published: 2022-04-16