TURBOTAX CUSTOMER REVIEWS
TurboTax Self-Employed Reviews
Perfect for personal and small business income and expenses, TurboTax Self-Employed searches for industry-specific deductions and covers industries like rideshare, independent contractor, online sales, person or professional
services and more.
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
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TurboTax Full Service
Rated 4 out of 5 by
TURBO TA from
turbo tax ok
it's not easy to find an answer if an error HAPPEN
Date published: 2022-04-16
Rated 5 out of 5 by
producetom from
Been using it for years
Appreciate the ease of use and the detail involved.
Date published: 2022-04-16
Rated 5 out of 5 by
RaiderJim1090 from
Very User Friendly
The step-by-step instructions make the software extremely user friendly. It's nice to be able to start, take a break and continue at a later time. The CHAT support is also very helpful. The agents have always been very helpful.
Date published: 2022-04-16
Rated 3 out of 5 by
CBKS from
Not Fun
There is a software glitch in the Deluxe version of the online tax program that was not computing and handling the CSA 1099-R's properly. This was costing us $2500 in unnecessary taxes. This is very frustrating. Paul was very patient and kind as we tried to work through the issue. He called back and we tried another route, entering them in the 1099R form instead. The information finally went through. This did allow me to finish our taxes.
Date published: 2022-04-16
Rated 5 out of 5 by
Angie0102 from
Great instructions
TurboTax provides great and east flowing instructions to make the tax process simpler and user friendly.
Date published: 2022-04-16
Rated 5 out of 5 by
Ladydeenow from
Awesome!
The application is very easy to understand. i finished filing in less than 1hr.
Date published: 2022-04-16
Rated 2 out of 5 by
Phil7979 from
Works well except for entering passwords
Downloading information from financial institutions works but requires typing the password instead of pasting from my password manager. It is difficult to type a 20 character multi symbol into the password field when the characters you type are hidden. Please allow pasting into the password field.
Date published: 2022-04-16
Rated 2 out of 5 by
feanor387 from
Unable to open previous years return
I was filing for 2021 when it asked for my AGI for 2020. No problem I had my last years return on my hard drive. I tried to open it and it would only open using TurboTax 2020. There isn't an excuse for that, a new version of TurboTax should be able to open the previous years tax return with no problem
Date published: 2022-04-16
Rated 5 out of 5 by
ChristosS from
Great
Great ... tought start but awsome completion and filing.
Date published: 2022-04-16
Rated 2 out of 5 by
Kwalshx4 from
Does not help clarify unclear 529 College tax law
529 College Saving Plan tax laws are extremely vague. Turbo tax does not help. I had to do significant research to understand and complete correctly what should be a simple procedure to deduct or omit 529 earnings and college expenses. Bottom line: if you follow the steps in Turbo Tax you may end up unnecessarily paying taxes on earnings that should be tax exempt.
All TurboTax® Offerings Reviews - Page 1154
Date published: 2022-04-16
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 4 out of 5 by
TURBO TA from
turbo tax ok
it's not easy to find an answer if an error HAPPEN
Date published: 2022-04-16
Rated 5 out of 5 by
producetom from
Been using it for years
Appreciate the ease of use and the detail involved.
Date published: 2022-04-16
Rated 5 out of 5 by
RaiderJim1090 from
Very User Friendly
The step-by-step instructions make the software extremely user friendly. It's nice to be able to start, take a break and continue at a later time. The CHAT support is also very helpful. The agents have always been very helpful.
Date published: 2022-04-16
Rated 3 out of 5 by
CBKS from
Not Fun
There is a software glitch in the Deluxe version of the online tax program that was not computing and handling the CSA 1099-R's properly. This was costing us $2500 in unnecessary taxes. This is very frustrating. Paul was very patient and kind as we tried to work through the issue. He called back and we tried another route, entering them in the 1099R form instead. The information finally went through. This did allow me to finish our taxes.
Date published: 2022-04-16
Rated 5 out of 5 by
Angie0102 from
Great instructions
TurboTax provides great and east flowing instructions to make the tax process simpler and user friendly.
Date published: 2022-04-16
Rated 5 out of 5 by
Ladydeenow from
Awesome!
The application is very easy to understand. i finished filing in less than 1hr.
Date published: 2022-04-16
Rated 2 out of 5 by
Phil7979 from
Works well except for entering passwords
Downloading information from financial institutions works but requires typing the password instead of pasting from my password manager. It is difficult to type a 20 character multi symbol into the password field when the characters you type are hidden. Please allow pasting into the password field.
Date published: 2022-04-16
Rated 2 out of 5 by
feanor387 from
Unable to open previous years return
I was filing for 2021 when it asked for my AGI for 2020. No problem I had my last years return on my hard drive. I tried to open it and it would only open using TurboTax 2020. There isn't an excuse for that, a new version of TurboTax should be able to open the previous years tax return with no problem
Date published: 2022-04-16
Rated 5 out of 5 by
ChristosS from
Great
Great ... tought start but awsome completion and filing.
Date published: 2022-04-16
Rated 2 out of 5 by
Kwalshx4 from
Does not help clarify unclear 529 College tax law
529 College Saving Plan tax laws are extremely vague. Turbo tax does not help. I had to do significant research to understand and complete correctly what should be a simple procedure to deduct or omit 529 earnings and college expenses. Bottom line: if you follow the steps in Turbo Tax you may end up unnecessarily paying taxes on earnings that should be tax exempt.
All TurboTax® Offerings Reviews - Page 1154
Date published: 2022-04-16