TURBOTAX CUSTOMER REVIEWS

TurboTax Self-Employed Reviews

Perfect for personal and small business income and expenses, TurboTax Self-Employed searches for industry-specific deductions and covers industries like rideshare, independent contractor, online sales, person or professional
services and more.

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Own a business
Student
Rated 1 out of 5 by from TONS OF PROBLEMS ON PAYMENT SCREEN When I am prompted for payment for State Filing there was a ton of issues with the payment screen, it would not update! I had to switch back and forth between screen scaling at 100% and 125% to complete the process. I expect better from this product...
Date published: 2021-05-16
Rated 5 out of 5 by from TurboTax is an excellent product Use it every year and does a comparison against other tax software to see which is best. TurboTax stands #1
Date published: 2021-05-16
Rated 5 out of 5 by from Loyal TurboTax Customer - easy to follow - live chat is a plus - will use it again as i have been since the late 90's
Date published: 2021-05-16
Rated 5 out of 5 by from TurboTax is a great tool! In general, the system is easy to use, and customer service has been extremely helpful! I wish there were a button to click to see how some things were being calculated. This additional transparency would be very valuable. Also, I was told there was a summary which gives insight into your taxes year over year, but couldn't find it. The customer service person suggested I mention that as an area for improvement. All of that said - really it's a good product with great customer service!
Date published: 2021-05-16
Rated 5 out of 5 by from it was very helpful it was very easy to follow and led me through the process
Date published: 2021-05-16
Rated 5 out of 5 by from Wicked easy Turbo tax is awesome! Very user friendly and way less expensive then other services
Date published: 2021-05-16
Rated 5 out of 5 by from Awesome Convenient and quick thanks so much. Having it done straight on line was great
Date published: 2021-05-16
Rated 1 out of 5 by from horrible took two days and over 14 hours to due! it took over 15 hours on line to complete business taxes ,never again
Date published: 2021-05-16
Rated 5 out of 5 by from Good stuff Pretty easy to use. Filed my taxes with my phone. Very thourough.
Date published: 2021-05-16
Rated 2 out of 5 by from Ehhhhh Your software asks too many questions that only a CPA knows. Give us the answers. That's why we bought the software. Don't say' choose the appropriate answer' because most people want you to help them choose. You help is lame in most cases too. Referring me to an IRS website is not good help.
Date published: 2021-05-16
All TurboTax® Offerings Reviews - Page 1070
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 1 out of 5 by from TONS OF PROBLEMS ON PAYMENT SCREEN When I am prompted for payment for State Filing there was a ton of issues with the payment screen, it would not update! I had to switch back and forth between screen scaling at 100% and 125% to complete the process. I expect better from this product...
Date published: 2021-05-16
Rated 5 out of 5 by from TurboTax is an excellent product Use it every year and does a comparison against other tax software to see which is best. TurboTax stands #1
Date published: 2021-05-16
Rated 5 out of 5 by from Loyal TurboTax Customer - easy to follow - live chat is a plus - will use it again as i have been since the late 90's
Date published: 2021-05-16
Rated 5 out of 5 by from TurboTax is a great tool! In general, the system is easy to use, and customer service has been extremely helpful! I wish there were a button to click to see how some things were being calculated. This additional transparency would be very valuable. Also, I was told there was a summary which gives insight into your taxes year over year, but couldn't find it. The customer service person suggested I mention that as an area for improvement. All of that said - really it's a good product with great customer service!
Date published: 2021-05-16
Rated 5 out of 5 by from it was very helpful it was very easy to follow and led me through the process
Date published: 2021-05-16
Rated 5 out of 5 by from Wicked easy Turbo tax is awesome! Very user friendly and way less expensive then other services
Date published: 2021-05-16
Rated 5 out of 5 by from Awesome Convenient and quick thanks so much. Having it done straight on line was great
Date published: 2021-05-16
Rated 1 out of 5 by from horrible took two days and over 14 hours to due! it took over 15 hours on line to complete business taxes ,never again
Date published: 2021-05-16
Rated 5 out of 5 by from Good stuff Pretty easy to use. Filed my taxes with my phone. Very thourough.
Date published: 2021-05-16
Rated 2 out of 5 by from Ehhhhh Your software asks too many questions that only a CPA knows. Give us the answers. That's why we bought the software. Don't say' choose the appropriate answer' because most people want you to help them choose. You help is lame in most cases too. Referring me to an IRS website is not good help.
Date published: 2021-05-16
All TurboTax® Offerings Reviews - Page 1070