TURBOTAX CUSTOMER REVIEWS

TurboTax Self-Employed Reviews

Perfect for personal and small business income and expenses, TurboTax Self-Employed searches for industry-specific deductions and covers industries like rideshare, independent contractor, online sales, person or professional
services and more.

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Rated 2 out of 5 by from Frustrating, but what can ya do It took me in multiple circles for no reason on a few occasions. Took longer than it felt necessary. Asked for information multiple times on previous year's tax returns, which were also filed through TurboTax, but I had to open a new window and log in to TurboTax separately and download those tax returns from TurboTax and sift through the information myself only to type it back in to TurboTax, rather than the website auto-populating that information. The same "Upgrade to X Version" came up at least 4 times and I had to keep declining the upgrade. Had to pay $89 for "Self-Employed" version instead of Free version only due to 1099-K from taking credit card payments at a side-gig, which would be incredibly easy for TurboTax to not charge $89 for. Would have cost an additional $39 charge if I paid TurboTax from my refund, instead had to pay up front. Maybe taxes would be easier if Intuit didn't lobby to keep filing taxes confusing so they could keep providing this terrible service. They get 2 stars instead of 1 because, despite it being forced reliance, it ultimately did the job in the end.
Date published: 2022-01-26
Rated 2 out of 5 by from Fees, and How they are neatly HIDDEN It was great, I got along just fine with the regular version of TurboFees. Then they sprung the $44.00 PREMIUM charge that I declined off the get go. Anyway, now my $44.00 are Turbos money, that's cool
Date published: 2022-01-26
Rated 5 out of 5 by from Simplicity Filing taxes and navigating the site was the definition of simplicity
Date published: 2022-01-26
Rated 4 out of 5 by from i absolutly love this site it's so hands on:) i love it love it love it exspecially the fact that it remembers your info from last year its so freaking awesome :)
Date published: 2022-01-26
Rated 5 out of 5 by from Love it! It’s super simple and I have been using it for 6 years now!!
Date published: 2022-01-26
Rated 5 out of 5 by from Excellent program Outstanding process in filling out the required forms
Date published: 2022-01-26
Rated 5 out of 5 by from fantastic product easy to use, got it in early and got my taxes for free
Date published: 2022-01-26
Rated 4 out of 5 by from awesome and easy it's very easy to do and little time is wasted. I had everything I needed to get the job done at my fingertips
Date published: 2022-01-26
Rated 5 out of 5 by from I like Turbo Tax I had a great experience with turbo tax will be back next year
Date published: 2022-01-26
Rated 5 out of 5 by from turbo is absolutely a worderful software to use I found this program turbo to be the best most helpful filing tool online to use to file. my taxes, turbo tax covered every concern and all my questions were answered and i understood my refund status. i will be back next year.
Date published: 2022-01-26
All TurboTax® Offerings Reviews - Page 1016
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Frustrating, but what can ya do It took me in multiple circles for no reason on a few occasions. Took longer than it felt necessary. Asked for information multiple times on previous year's tax returns, which were also filed through TurboTax, but I had to open a new window and log in to TurboTax separately and download those tax returns from TurboTax and sift through the information myself only to type it back in to TurboTax, rather than the website auto-populating that information. The same "Upgrade to X Version" came up at least 4 times and I had to keep declining the upgrade. Had to pay $89 for "Self-Employed" version instead of Free version only due to 1099-K from taking credit card payments at a side-gig, which would be incredibly easy for TurboTax to not charge $89 for. Would have cost an additional $39 charge if I paid TurboTax from my refund, instead had to pay up front. Maybe taxes would be easier if Intuit didn't lobby to keep filing taxes confusing so they could keep providing this terrible service. They get 2 stars instead of 1 because, despite it being forced reliance, it ultimately did the job in the end.
Date published: 2022-01-26
Rated 2 out of 5 by from Fees, and How they are neatly HIDDEN It was great, I got along just fine with the regular version of TurboFees. Then they sprung the $44.00 PREMIUM charge that I declined off the get go. Anyway, now my $44.00 are Turbos money, that's cool
Date published: 2022-01-26
Rated 5 out of 5 by from Simplicity Filing taxes and navigating the site was the definition of simplicity
Date published: 2022-01-26
Rated 4 out of 5 by from i absolutly love this site it's so hands on:) i love it love it love it exspecially the fact that it remembers your info from last year its so freaking awesome :)
Date published: 2022-01-26
Rated 5 out of 5 by from Love it! It’s super simple and I have been using it for 6 years now!!
Date published: 2022-01-26
Rated 5 out of 5 by from Excellent program Outstanding process in filling out the required forms
Date published: 2022-01-26
Rated 5 out of 5 by from fantastic product easy to use, got it in early and got my taxes for free
Date published: 2022-01-26
Rated 4 out of 5 by from awesome and easy it's very easy to do and little time is wasted. I had everything I needed to get the job done at my fingertips
Date published: 2022-01-26
Rated 5 out of 5 by from I like Turbo Tax I had a great experience with turbo tax will be back next year
Date published: 2022-01-26
Rated 5 out of 5 by from turbo is absolutely a worderful software to use I found this program turbo to be the best most helpful filing tool online to use to file. my taxes, turbo tax covered every concern and all my questions were answered and i understood my refund status. i will be back next year.
Date published: 2022-01-26
All TurboTax® Offerings Reviews - Page 1016