TURBOTAX CUSTOMER REVIEWS

TurboTax Premier Reviews

Designed for every level of investor, TurboTax Premier automatically imports investment income from financial institutions and gives you step-by-step guidance online on reporting rental income.

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Own a business
Student
Rated 5 out of 5 by from TurboTax is easy TurboTax is easy to understand and follow along to file quickly and efficiently for a simple W-2 earner like myself.
Date published: 2021-05-16
Rated 5 out of 5 by from Easy peezy lemon squeezie I've been using TurboTax for 3 years now. Each year the process gets easier and easier. Anytime I log in my information is always correct and I spend less than 20 minutes from start to finish. There are very few changes I have to make. The fact that the company gifts military members a discount is a huge bonus as well. I will for sure continue using as long as I can. for long as possible.
Date published: 2021-05-16
Rated 1 out of 5 by from buggy software spent 2 hours on the phone with tech support because the software wouldn't toggle between itemized and standard deductions. there was no resolution.
Date published: 2021-05-16
Rated 5 out of 5 by from Highly recommendable Turbo tax Easy to navigate and highly recommendable
Date published: 2021-05-16
Rated 5 out of 5 by from Live support was awesome I used the live expert support for the first time and had talked to three experts respectively. They helped me troubleshooted the errors I had and the problems preventing me from submitting.The call back was fast and the experts were caring and professional.
Date published: 2021-05-16
Rated 5 out of 5 by from The Best! Have used Turbo Tax for over 20 years! Always the best and easiest way to do your taxes, walking you through every step. I've only used the Deluxe version, which was sufficient even with rental property income (including depreciation and expenses) and when I had a sole proprietorship with home office deductions. We have had three college students and it will keep track of the American Opportunity Tax Credit, etc. The Best!!
Date published: 2021-05-16
Rated 4 out of 5 by from TOO EXPENSIVE Great and easy to use. It has most of what you'll need. It is not as effective and efficient as the personal version. It is VERY EXPENSIVE at 180 dollars. If it were 60 dollars less, it would be perfect for the price.
Date published: 2021-05-16
Rated 4 out of 5 by from Turbo Tax is better than reading the IRS pubs I sold a rental property this year, and I felt it was hard to get all the answers I needed. One form kept demanding an answer of ")", but what was really needed, I finally figured out, was to leave the line blank, a process that frustrated me for about 20 minutes. Overall, it's much easier than figuring everything out myself.
Date published: 2021-05-16
Rated 4 out of 5 by from Very good tool for filing The layout and overall design of the website are really clean and make it easy and understandable to go through. It does a good job helping you through it if you aren't sure about a certain question or answer. The only complaint I have is that it asked me if I wanted to upgrade my account three times. I understand money has to be made, but I feel like once is enough to offer.
Date published: 2021-05-16
Rated 5 out of 5 by from Turbo tax saved the day! We've been with Turbo tax for 6 or more years and they have never failed us. This year was the first year we used the live expert and Stacey was fantastic! She answered all our questions and was so helpful and friendly.
Date published: 2021-05-16
All TurboTax® Offerings Reviews - Page 961
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from TurboTax is easy TurboTax is easy to understand and follow along to file quickly and efficiently for a simple W-2 earner like myself.
Date published: 2021-05-16
Rated 5 out of 5 by from Easy peezy lemon squeezie I've been using TurboTax for 3 years now. Each year the process gets easier and easier. Anytime I log in my information is always correct and I spend less than 20 minutes from start to finish. There are very few changes I have to make. The fact that the company gifts military members a discount is a huge bonus as well. I will for sure continue using as long as I can. for long as possible.
Date published: 2021-05-16
Rated 1 out of 5 by from buggy software spent 2 hours on the phone with tech support because the software wouldn't toggle between itemized and standard deductions. there was no resolution.
Date published: 2021-05-16
Rated 5 out of 5 by from Highly recommendable Turbo tax Easy to navigate and highly recommendable
Date published: 2021-05-16
Rated 5 out of 5 by from Live support was awesome I used the live expert support for the first time and had talked to three experts respectively. They helped me troubleshooted the errors I had and the problems preventing me from submitting.The call back was fast and the experts were caring and professional.
Date published: 2021-05-16
Rated 5 out of 5 by from The Best! Have used Turbo Tax for over 20 years! Always the best and easiest way to do your taxes, walking you through every step. I've only used the Deluxe version, which was sufficient even with rental property income (including depreciation and expenses) and when I had a sole proprietorship with home office deductions. We have had three college students and it will keep track of the American Opportunity Tax Credit, etc. The Best!!
Date published: 2021-05-16
Rated 4 out of 5 by from TOO EXPENSIVE Great and easy to use. It has most of what you'll need. It is not as effective and efficient as the personal version. It is VERY EXPENSIVE at 180 dollars. If it were 60 dollars less, it would be perfect for the price.
Date published: 2021-05-16
Rated 4 out of 5 by from Turbo Tax is better than reading the IRS pubs I sold a rental property this year, and I felt it was hard to get all the answers I needed. One form kept demanding an answer of ")", but what was really needed, I finally figured out, was to leave the line blank, a process that frustrated me for about 20 minutes. Overall, it's much easier than figuring everything out myself.
Date published: 2021-05-16
Rated 4 out of 5 by from Very good tool for filing The layout and overall design of the website are really clean and make it easy and understandable to go through. It does a good job helping you through it if you aren't sure about a certain question or answer. The only complaint I have is that it asked me if I wanted to upgrade my account three times. I understand money has to be made, but I feel like once is enough to offer.
Date published: 2021-05-16
Rated 5 out of 5 by from Turbo tax saved the day! We've been with Turbo tax for 6 or more years and they have never failed us. This year was the first year we used the live expert and Stacey was fantastic! She answered all our questions and was so helpful and friendly.
Date published: 2021-05-16
All TurboTax® Offerings Reviews - Page 961