TURBOTAX CUSTOMER REVIEWS

TurboTax Premier Reviews

Designed for every level of investor, TurboTax Premier automatically imports investment income from financial institutions and gives you step-by-step guidance online on reporting rental income.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 2 out of 5 by from Exhausting I understand TurboTax wants to be thorough but holy crap this was exhausting. Can you please simplify this and not assume everyone has 1,000 deductions.
Date published: 2021-05-16
Rated 5 out of 5 by from Turbo Tax I was nervous to do my own taxes as we usually use an accountant. Turbotax made it super simple and saved me money!
Date published: 2021-05-16
Rated 5 out of 5 by from So Easy! Was a little worried this year as I had a lot of different forms of income - unemployment, early withdrawal from 401k, regular income, and stocks sold. Easy step by step process. Would have been charged over $1000 by an accountant! Love this software!
Date published: 2021-05-16
Rated 4 out of 5 by from Double billed for my State e-file I had to restart my return after attempting to efile, and having paid the $25 for the state e-filing. But there was no way to reference that previous payment. So I was forced to pay a second $25. I will be calling customer support to get my account credited, but there should be an easy way to enter the confirmation code to prevent this
Date published: 2021-05-16
Rated 4 out of 5 by from SOMEWHAT EASY TO USE Somewhat difficult to navigate back, but overall easy to use
Date published: 2021-05-16
Rated 5 out of 5 by from turbo tax is A-1 Very happy with the program. Have been a long time user of Turbo Tax. Easy to use as you are walked thru all sections.
Date published: 2021-05-16
Rated 5 out of 5 by from Turbo Tax is very easy to use. Turbo Tax takes you step by step in completing your return and insures you complete all the required forms.
Date published: 2021-05-16
Rated 2 out of 5 by from The program worked fine after wasting 1 1/2 days I've used TurboTax for many years. This year when it needed to do the update upon opening the program after I had entered my tax information and came back to enter more date the update was failing. Many people reported this problem. After wasting 1 1/2 days trying to do the updatre I finally reloaded the program and that resolved the issue. Intuit support was no help. This was very frustrating.
Date published: 2021-05-16
Rated 5 out of 5 by from Simple, thorough and smooth filing! Simple, smooth filing! No issues. Have used TurboTax for years - great product.
Date published: 2021-05-16
Rated 5 out of 5 by from Thank you! Very nice to work with. Easy to talk to. Answered all my questions.
Date published: 2021-05-16
All TurboTax® Offerings Reviews - Page 952
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 2 out of 5 by from Exhausting I understand TurboTax wants to be thorough but holy crap this was exhausting. Can you please simplify this and not assume everyone has 1,000 deductions.
Date published: 2021-05-16
Rated 5 out of 5 by from Turbo Tax I was nervous to do my own taxes as we usually use an accountant. Turbotax made it super simple and saved me money!
Date published: 2021-05-16
Rated 5 out of 5 by from So Easy! Was a little worried this year as I had a lot of different forms of income - unemployment, early withdrawal from 401k, regular income, and stocks sold. Easy step by step process. Would have been charged over $1000 by an accountant! Love this software!
Date published: 2021-05-16
Rated 4 out of 5 by from Double billed for my State e-file I had to restart my return after attempting to efile, and having paid the $25 for the state e-filing. But there was no way to reference that previous payment. So I was forced to pay a second $25. I will be calling customer support to get my account credited, but there should be an easy way to enter the confirmation code to prevent this
Date published: 2021-05-16
Rated 4 out of 5 by from SOMEWHAT EASY TO USE Somewhat difficult to navigate back, but overall easy to use
Date published: 2021-05-16
Rated 5 out of 5 by from turbo tax is A-1 Very happy with the program. Have been a long time user of Turbo Tax. Easy to use as you are walked thru all sections.
Date published: 2021-05-16
Rated 5 out of 5 by from Turbo Tax is very easy to use. Turbo Tax takes you step by step in completing your return and insures you complete all the required forms.
Date published: 2021-05-16
Rated 2 out of 5 by from The program worked fine after wasting 1 1/2 days I've used TurboTax for many years. This year when it needed to do the update upon opening the program after I had entered my tax information and came back to enter more date the update was failing. Many people reported this problem. After wasting 1 1/2 days trying to do the updatre I finally reloaded the program and that resolved the issue. Intuit support was no help. This was very frustrating.
Date published: 2021-05-16
Rated 5 out of 5 by from Simple, thorough and smooth filing! Simple, smooth filing! No issues. Have used TurboTax for years - great product.
Date published: 2021-05-16
Rated 5 out of 5 by from Thank you! Very nice to work with. Easy to talk to. Answered all my questions.
Date published: 2021-05-16
All TurboTax® Offerings Reviews - Page 952