TURBOTAX CUSTOMER REVIEWS

TurboTax Premier Reviews

Designed for every level of investor, TurboTax Premier automatically imports investment income from financial institutions and gives you step-by-step guidance online on reporting rental income.

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Own a business
Student
Rated 5 out of 5 by from TurboTax For Over 20 Years I've been using Turbo Tax for both Federal and State for over 20 years. Very easy to use and find information. Especially like free efile on Federal return. I always purchase the disk rather than download and over the years found it easy when I had to change PCs. Only one problem 10 years ago with IRS demanding more $$$ from a problem with an annuity info that appeared to be a Turbo Tax error and not my personal error.
Date published: 2021-05-16
Rated 5 out of 5 by from Easy to do by yourself Would recommend this to anybody with straight forward taxes.
Date published: 2021-05-16
Rated 4 out of 5 by from 20 year user Several pages in the guided preparation would not accept input; one was verified by one of your Customer Service types. My work-around was to go to the associated forms and fill them out. The inputs were then reflected in the guided portion.
Date published: 2021-05-16
Rated 3 out of 5 by from Good product but don't like the one upgrade I disposed of 13 years of Intuit/Turbotax software discs because they software was all saved on my laptop. I have to take my computer in for repair and because there was a change to my computer to access last year's returns I had to have the activation code which I no longer had because I got rid of the disc. I did not print my return because I e-filed. I hope I was able to get the correct info onto this year's return. I understand the safety aspect but the "helpful" hints on other ways to get the around the activation code. NOT HAPPY with this feature!!!!!!
Date published: 2021-05-16
Rated 5 out of 5 by from Turbotax wins again Having multiple states to file, turbotax made my life easy.
Date published: 2021-05-16
Rated 5 out of 5 by from Works Great I have been using Turbo Tax for about 10 years, I have been satisficed with the product and I will continue to use it
Date published: 2021-05-16
Rated 5 out of 5 by from Excellent product for filing taxes! Easy to use and love the free edition for simple returns!
Date published: 2021-05-16
Rated 5 out of 5 by from it was great very good i would use this site again next year and the year after next
Date published: 2021-05-16
Rated 5 out of 5 by from Glad I chose you I found the instructions fairly easy to follow, and I normally find tax preparation onerous, difficult and confusing. When I had a problem an expert was accessible and quite helpful. I had used an accountant in earlier years, and was surprised Turbotax cost me less money and found at least one way of lowering my taxes that the accountant had missed. I wish I had gone with you earlier.
Date published: 2021-05-16
Rated 1 out of 5 by from Painfully difficult and expensive... Painfully difficult and expensive for such a simple return and I had to do all the hard work!
Date published: 2021-05-16
All TurboTax® Offerings Reviews - Page 952
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from TurboTax For Over 20 Years I've been using Turbo Tax for both Federal and State for over 20 years. Very easy to use and find information. Especially like free efile on Federal return. I always purchase the disk rather than download and over the years found it easy when I had to change PCs. Only one problem 10 years ago with IRS demanding more $$$ from a problem with an annuity info that appeared to be a Turbo Tax error and not my personal error.
Date published: 2021-05-16
Rated 5 out of 5 by from Easy to do by yourself Would recommend this to anybody with straight forward taxes.
Date published: 2021-05-16
Rated 4 out of 5 by from 20 year user Several pages in the guided preparation would not accept input; one was verified by one of your Customer Service types. My work-around was to go to the associated forms and fill them out. The inputs were then reflected in the guided portion.
Date published: 2021-05-16
Rated 3 out of 5 by from Good product but don't like the one upgrade I disposed of 13 years of Intuit/Turbotax software discs because they software was all saved on my laptop. I have to take my computer in for repair and because there was a change to my computer to access last year's returns I had to have the activation code which I no longer had because I got rid of the disc. I did not print my return because I e-filed. I hope I was able to get the correct info onto this year's return. I understand the safety aspect but the "helpful" hints on other ways to get the around the activation code. NOT HAPPY with this feature!!!!!!
Date published: 2021-05-16
Rated 5 out of 5 by from Turbotax wins again Having multiple states to file, turbotax made my life easy.
Date published: 2021-05-16
Rated 5 out of 5 by from Works Great I have been using Turbo Tax for about 10 years, I have been satisficed with the product and I will continue to use it
Date published: 2021-05-16
Rated 5 out of 5 by from Excellent product for filing taxes! Easy to use and love the free edition for simple returns!
Date published: 2021-05-16
Rated 5 out of 5 by from it was great very good i would use this site again next year and the year after next
Date published: 2021-05-16
Rated 5 out of 5 by from Glad I chose you I found the instructions fairly easy to follow, and I normally find tax preparation onerous, difficult and confusing. When I had a problem an expert was accessible and quite helpful. I had used an accountant in earlier years, and was surprised Turbotax cost me less money and found at least one way of lowering my taxes that the accountant had missed. I wish I had gone with you earlier.
Date published: 2021-05-16
Rated 1 out of 5 by from Painfully difficult and expensive... Painfully difficult and expensive for such a simple return and I had to do all the hard work!
Date published: 2021-05-16
All TurboTax® Offerings Reviews - Page 952