TURBOTAX CUSTOMER REVIEWS

TurboTax Premier Reviews

Designed for every level of investor, TurboTax Premier automatically imports investment income from financial institutions and gives you step-by-step guidance online on reporting rental income.

(4.3/5 | 16545 reviews)
Star ratings are from 2022
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Rated 4 out of 5 by from Been using since 2001 It’s convenient and helpful although gotten to be increasingly more expensive over the years.
Date published: 2022-10-17
Rated 3 out of 5 by from TURBO TAX IS NOT AS GOOD AS IT WAS BEFORE I used Tubo tax for over 20 years, but Turbo Tax is getting harder to use, more restriction , harder to find out how the final numbers come from and poor linking and poor explanation of source data, and less flexible to use and the program even fails to link multiple ways of entry, eg enter some data via the interview step by step , and some via direct entry to specific form. If it is info for the same item or box, they should be linked and combined regardless of the form of entry if one or both ways of entry was used.
Date published: 2022-10-17
Rated 5 out of 5 by from Great software Didn't expect a Federal refund. Lots of great options.
Date published: 2022-10-17
Rated 5 out of 5 by from Turbo Tax is user friendly Ever since i started using Turbo Tax, I have never had to worry trying to find and wait on an account or tax firm. Everything has been simple to use and understand, as well as it keeps all of my previous tax returns on file.
Date published: 2022-10-17
Rated 2 out of 5 by from TurboTax needs to shape up I have twice tried out TurboTax Premier for my individual tax return. The first time is with the online version before the IRS April due date. I have problem to get my foreign tax credit correctly process. I have paid for the online service too. However, I have problem to get the tax experts to address the problem. After a few tries and look waits, I simply gave up on filing it on time. I then bought the CD version of the software and took me a long time to figure out how to deal with the same foreign tax credit issue. It appears that the design of the software strongly favors the INT/Div (passive income) and the format of 1116 worksheet reflected it too. You can select "General income category" but the worksheet left not much to imagination there. I also couldnt transfer my 2020 tax return that I filed using the online software to this year of tax return. I've to manually enter many entries.
Date published: 2022-10-17
Rated 4 out of 5 by from One Fix Needed The FIRST thing to ask when you FIRST START the return is . . . HAVE YOU FILED AN EXTENSION for this tax return? It would save a lot of trouble, corrections needed to be made on forms and angst ! There really is no excuse to make it that cumbersome when it is a filing AFTER the extension has been filed. And it affects all the state returns - a real mess. And no good reason for it. Otherwise, better than it has been before.
Date published: 2022-10-17
Rated 5 out of 5 by from Tax filer I have used Turbo Tax for years and find it very easy to use as well as accurate! Thank you!
Date published: 2022-10-17
Rated 3 out of 5 by from Meh Love the efile feature. Tax subjects are not explained very clearly, which is a big shortfall.
Date published: 2022-10-17
Rated 5 out of 5 by from turbotax is great Always thorough and helpful. Like having an accountant.
Date published: 2022-10-17
Rated 4 out of 5 by from Access Issues The system was indicating that I could not file my taxes on Octobr 17, 2022
Date published: 2022-10-17
All TurboTax® Offerings Reviews - Page 95
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Been using since 2001 It’s convenient and helpful although gotten to be increasingly more expensive over the years.
Date published: 2022-10-17
Rated 3 out of 5 by from TURBO TAX IS NOT AS GOOD AS IT WAS BEFORE I used Tubo tax for over 20 years, but Turbo Tax is getting harder to use, more restriction , harder to find out how the final numbers come from and poor linking and poor explanation of source data, and less flexible to use and the program even fails to link multiple ways of entry, eg enter some data via the interview step by step , and some via direct entry to specific form. If it is info for the same item or box, they should be linked and combined regardless of the form of entry if one or both ways of entry was used.
Date published: 2022-10-17
Rated 5 out of 5 by from Great software Didn't expect a Federal refund. Lots of great options.
Date published: 2022-10-17
Rated 5 out of 5 by from Turbo Tax is user friendly Ever since i started using Turbo Tax, I have never had to worry trying to find and wait on an account or tax firm. Everything has been simple to use and understand, as well as it keeps all of my previous tax returns on file.
Date published: 2022-10-17
Rated 2 out of 5 by from TurboTax needs to shape up I have twice tried out TurboTax Premier for my individual tax return. The first time is with the online version before the IRS April due date. I have problem to get my foreign tax credit correctly process. I have paid for the online service too. However, I have problem to get the tax experts to address the problem. After a few tries and look waits, I simply gave up on filing it on time. I then bought the CD version of the software and took me a long time to figure out how to deal with the same foreign tax credit issue. It appears that the design of the software strongly favors the INT/Div (passive income) and the format of 1116 worksheet reflected it too. You can select "General income category" but the worksheet left not much to imagination there. I also couldnt transfer my 2020 tax return that I filed using the online software to this year of tax return. I've to manually enter many entries.
Date published: 2022-10-17
Rated 4 out of 5 by from One Fix Needed The FIRST thing to ask when you FIRST START the return is . . . HAVE YOU FILED AN EXTENSION for this tax return? It would save a lot of trouble, corrections needed to be made on forms and angst ! There really is no excuse to make it that cumbersome when it is a filing AFTER the extension has been filed. And it affects all the state returns - a real mess. And no good reason for it. Otherwise, better than it has been before.
Date published: 2022-10-17
Rated 5 out of 5 by from Tax filer I have used Turbo Tax for years and find it very easy to use as well as accurate! Thank you!
Date published: 2022-10-17
Rated 3 out of 5 by from Meh Love the efile feature. Tax subjects are not explained very clearly, which is a big shortfall.
Date published: 2022-10-17
Rated 5 out of 5 by from turbotax is great Always thorough and helpful. Like having an accountant.
Date published: 2022-10-17
Rated 4 out of 5 by from Access Issues The system was indicating that I could not file my taxes on Octobr 17, 2022
Date published: 2022-10-17
All TurboTax® Offerings Reviews - Page 95